外觀

峇里阿普爾瓦凱賓斯基酒店的評價

5 out of 5
峇里阿普爾瓦凱賓斯基酒店
Jalan Raya Nusa Dua Selatan, Nusa Dua, Bali

評價

9.4

完美

10 分評分,優異;344 則評價中有 279 則" "
8 分評分,不錯;344 則評價中有 39 則" "
6 分評分,一般;344 則評價中有 15 則" "
4 分評分,欠佳;344 則評價中有 8 則" "
2 分評分,很差;344 則評價中有 3 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

ng

於 2023 年 11 月住了 4 晚

10/10 優異

Yen San

於 2023 年 9 月住了 3 晚
The Apurva Kempinski Bali 於 2023年10月14日的回應
Dear Mr/Ms Yen San,Thank you for staying with us and for sharing your feedback.We are glad that you enjoyed your stay and that you left our hotel with wonderful impressions.Warm regards,Management of The Apurva Kempinski Bali

10/10 優異

Tzu Min

讚好:整潔度、職員與服務和住宿狀況
Amazing place. Very gorgeous and employees are very kind.
於 2023 年 8 月住了 5 晚
Management 於 2023年8月18日的回應
Dear Mr. Tzu Min,Thank you so much for your kind words! We're thrilled to hear that you found our place amazing and our employees kind. Your positive feedback means a lot to us. Looking forward to welcoming you back soon!Warm regards, Management of The Apurva Kempinski Bali

10/10 優異

RAYMOND

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 4 晚
Management 於 2023年7月29日的回應
Dear Mr. Raymond, We look forward to welcoming you back for another stay in the future!Warm regards, Management of The Apurva Kempinski Bali

10/10 優異

Yao-Chung

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Management 於 2023年7月14日的回應
Dear Mr/Ms. Yao-Chung,We look forward to welcoming you back for another stay in the future!Warm regards, Management of The Apurva Kempinski Bali

10/10 優異

Man Fong

於 2023 年 4 月住了 2 晚
The Apurva Kempinski Bali 於 2023年4月29日的回應
Dear Mr/Ms Man Fong,Thank you for sharing your review.We are glad that you have had a wonderful impressions on The Apurva Kempinski Bali.We look forward to your future residency with us in the very near future. Warm regards,The Apurva Kempinski Bali

6/10 一般

真實旅客

於 2023 年 1 月住了 1 晚
The Apurva Kempinski Bali 於 2023年2月1日的回應
Dear Valued Guest,Thank you for taking the time to share the feedback. It is with great concern to read that you left our resort with less than fond memories.Please rest assured that duly noted your feedback for our improvement in the future.Yours sincerely,The Apurva Kempinski Bali

10/10 優異

Tai-Chieh

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best luxury hotel in Bali
Best service you can experience in Bali. Detailed oriented. Great restaurant. Worth for the price.
於 2022 年 9 月住了 3 晚
The Apurva Kempinski Bali 於 2022年9月23日的回應
Dear Mr/Ms Tai-Chieh,Greetings from The Apurva Kempinski Bali!Thank you for taking the time to share your review.We are delighted to learn that you had a pleasant stay with us and enjoyed the excellent service that the team has provided.We look forward to welcoming you again and continuing to create wonderful experience.Warm regards,The Apurva Kempinski Bali

2/10 很差

Yen Fang

家人同遊
讚好:住宿狀況
不滿:職員與服務
5star hotel with 2star service
The service was horrible. We waited for 2 hours after checked in for the room to be ready, no one has told us for the wait time. All the staff kept on saying it’s almost ready for the 2hours wait. One even told us that she will be grabbing my room key for me and then disappear for another 30mins and then another staff come to tell us the room is not ready. And once we got to the room, that it was so late and tiring that we can’t really enjoy the facilities, we decided to order room service for dinner, and the staff told us the wait is around 15-30mins, it turned out to be 1.5hrs. The hotel is amazing, but the service is very crappy. It was a celebration with my sister for her birthday, and i feel so bad by choosing this hotel to be the venue. Will never come back again.
於 2022 年 8 月住了 1 晚
Vincent Guironnet 於 2022年8月20日的回應
Dear Mr/Ms Yen Fang,Thank you very much for staying with us.It is with regret to learn that your recent stay was less than exceptional. We are utterly sorry that your arrival experience was not up to the expected standard, that impaired your overall impressions on us. Please rest assured that we will focus on improving all areas of your concern in order to ensure that future guest experiences will be better. Once again, we sincerely apologise for the lapses you encountered. I truly hope that we will have the opportunity to welcome you back in the near future to restore your confidence in our hotel.Warm regards,Vincent GuironnetGeneral Manager

10/10 優異

Laurent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome
飯店很漂亮,我們很喜歡!
於 2020 年 12 月住了 1 晚
Vincent Guironnet 於 2020年12月15日的回應
Dear Valued Guest, Thank you for sharing such wonderful impression on your experience with us. We look forward to welcoming you back to the finest address in Nusa Dua. Warm regards, Vincent Guironnet General Manager

10/10 優異

REFTz

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
蠻不錯的酒店,很方便,很舒服,不會太多人太擠;早餐okay,游泳池很relax, 房間算是蠻大蠻舒服
於 2020 年 2 月住了 3 晚
Vincent Guironnet 於 2020年4月2日的回應
Dear REFTz, Thank you for taking the time to share your impeccable review for us. This feedback will encourage our staff members even more determined to seek further ways to improve the service levels we are giving to our guests. Regards, Vincent Guironnet

8/10 不錯

YIK WING

讚好:整潔度、職員與服務和客房舒適度
入住時間比較晚,時間不足夠在酒店裡享用設施。
由於是蜜月之旅和興祝生日,預先聯絡酒店希望可以安排,但與想像中有落差,只提供小蛋糕和小咭,沒有任何佈置(原來是酒店主動表示會有),由於入住特別套房,酒店有指定樓層check in,會提供免費小點心,但入住時間比較晚,下午3點入住,中午12點退房,時間不足夠在酒店裡享用設施,建議可訂兩晚。
於 2019 年 8 月住了 1 晚
Vincent Guironnet 於 2019年8月17日的回應
Dear Yik Wing, Thank you so much for having chosen The Apurva Kempinski Bali during your special occasion. We are glad that many aspects of the resort met your expectations. We definitely look forward to welcoming you back should you ever find yourself in Bali again. Warm regards, Vincent Guironnet General Manager

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
很新的飯店, 雖然還未完全ready, 但住起來非常舒服
於 2019 年 7 月住了 3 晚
Management of The Apurva Kempinski Bali 於 2019年8月17日的回應
Dear Valued Guest, Thank you for giving The Apurva Kempinski Bali an excellent rating on this forum. We are happy to learn that you enjoyed all aspects of the resort. Warm regards, Management of The Apurva Kempinski Bali

10/10 優異

Chia Li

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Vincent Guironnet 於 2019年7月8日的回應
Dear Chia Li, Thank you for giving The Apurva Kempinski Bali an excellent score.

10/10 優異

Yen Chang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 4 月住了 1 晚
Vincent Guironnet 於 2019年5月2日的回應
Dear Yen Chang, Thank you for giving The Apurva Kempinski Bali an excellent ratings on this platform. Warm regards, Vincent Guironnet General Manager

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hopefully, all the restaurants will be opened this year, only one is running at the moment with same menu for lunch and dinner. No much choice.
於 2019 年 4 月住了 5 晚
Vincent Guironnet 於 2019年4月23日的回應
Dear Guest, We thank you for sharing your experience and for visiting our property at its soft opening stages. The property will gradually open the facilities over the next few months and we look forward to enhance the guest experience and The Apurva Kempinski Bali become a destination in itself. We look forward to welcoming you back for you to fully experience the property and services. With warm regards, Vincent Guironnet General Manager

10/10 優異

Hana (Maple Valley)

讚好:整潔度、職員與服務和住宿狀況
This was one of the best hotel experiences I’ve ever had. The property is just absolutely stunning, even better than the pictures, and the food is delicious. The staff was so incredibly kind and friendly. Also if you get Bali belly, the hotel will send a doctor to your room and administer treatment in-room so you do not miss out on your vacation. I would return in a heartbeat!
於 2024 年 4 月住了 3 晚
Management 於 2024年4月30日的回應
Dear Ms. Hana, We're delighted to hear that you found our property stunning and enjoyed our delicious food. Providing exceptional service is our top priority, and we're thrilled that our staff could contribute to making your stay memorable. It's great to know that our in-room medical assistance was helpful for you. We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay!Warm regards, Management of The Apurva Kempinski Bali

10/10 優異

Laura

讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the best hotels I have ever stayed in! Service and facilities were exemplary. Staff were incredible as was the spa treatments and food. If it wasn’t so far away from home, I would be booking for another visit soon.
於 2024 年 4 月住了 2 晚
Management 於 2024年4月30日的回應
Dear Ms. Laura, We're thrilled to hear that you had such a remarkable experience during your stay with us! Providing exemplary service and top-notch facilities is what we strive for, and we're delighted that you found both to your satisfaction. Our team takes great pride in delivering exceptional hospitality, and it's heartening to know that their efforts left such a positive impression on you. From indulgent spa treatments to delectable culinary delights, we aim to create memorable moments for each guest. While we understand the distance factor, we hope to welcome you back whenever you find yourself in the area again. Thank you for your kind words and for choosing to share your experience with us!Warm regards, Management of The Apurva Kempinski Bali

10/10 優異

Michael Affandy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property. A lot of dining options and they are great! Staff are also very good. Will definitely come back.
於 2024 年 4 月住了 7 晚
The Apurva Kempinski Bali 於 2024年4月13日的回應
Dear Mr. Affandy,Thank you for staying at The Apurva Kempinski Bali.We are delighted to learn that your experience was memorable.We look forward to welcoming you back in the near future.Warm regards,

10/10 優異

Ivy

於 2024 年 4 月住了 3 晚
Management 於 2024年4月30日的回應
Dear Mr/Ms. Ivy, We truly appreciate your kind words and look forward to welcoming you back for another exceptional stay!Warm regards, Management of The Apurva Kempinski Bali

10/10 優異

Mikiko

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
The Apurva Kempinski Bali 於 2024年4月13日的回應
Dear Ms Mikiko,Thank you for giving The Apurva Kempinski Bali an excellent rating on this forum. Warm regards,

10/10 優異

Matias

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the most impressive hotels I've ever seen. Clean room, facilities and very walkable.
於 2024 年 3 月住了 6 晚
The Apurva Kempinski Bali 於 2024年4月13日的回應
Dear Mr. Matias,Thank you for staying at The Apurva Kempinski Bali and for sharing your wonderful impressions towards your stay.Warm regards,

10/10 優異

Natalie

讚好:整潔度、職員與服務和住宿狀況
The property and service was exquisite would stay again and again
於 2024 年 3 月住了 3 晚
The Apurva Kempinski Bali 於 2024年4月13日的回應
Dear Ms Natalie,Thank you for choosing The Apurva Kempinski Bali.We are delighted to learn that your stay was exceptional.We look forward to welcoming you back to our Majestic Open-Air Theatre!Warm regards,

10/10 優異

Reiner (Meerbusch)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Eine Hotel Anlage der Spitzenklasse, für uns das bisher beste 5 Sterne Hotel Resort mit Top Service, Pool Landschaft, sehr gutem Essen mit großer Auswahl. Ein traumhaftes Zimmer mit 65 qm und sehr hygienisch und gepflegt.
於 2024 年 3 月住了 8 晚
Management 於 2024年3月29日的回應
Dear Mr/Ms. Reiner, Thank you immensely for your glowing review! It truly delights us to hear that your experience at our hotel resort surpassed your expectations. Providing top-notch service and maintaining the highest standards of hygiene and maintenance are always our utmost priorities.Warm regards, Management of The Apurva Kempinski Bali

10/10 優異

Ron

讚好:整潔度、職員與服務和住宿狀況
Imagine the pearly gates of heaven.... That just about describes this place....
於 2024 年 3 月住了 3 晚
Management 於 2024年3月29日的回應
Dear Mr. Ron, Thank you for sharing such a beautifully poetic review! Your comparison to the pearly gates of heaven truly paints a vivid picture of your experience with us. Warm regards, Management of The Apurva Kempinski Bali

10/10 優異

Chew Ling

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A beautiful and relaxing place. Everyone has enjoyed their stay so much. The buffet breakfast provides a good choices of food. There are many kids activities as well. Recommended!
於 2024 年 3 月住了 2 晚
The Apurva Kempinski Bali 於 2024年3月23日的回應
Dear Mr/Ms Chew Ling,Thank you for staying at The Apurva Kempinski Bali and for sharing your delightful experience. We are thrilled to learn that you thoroughly enjoyed your time with us, particularly the culinary delights served at our breakfast restaurant and the engaging activities offered at our kids club. Your words of praise fill us with immense pride and joy, as we continuously strive to exceed the expectations of our valued guests.We look forward to the pleasure of serving you again soon.Warm regards,The Apurva Kempinski Bali

8/10 不錯

Christina

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property, amazing views
於 2024 年 2 月住了 3 晚
The Apurva Kempinski Bali 於 2024年3月2日的回應
Dear Ms Christina,We are grateful for your positive review of The Apurva Kempinski Bali. Knowing that you left satisfied brings us great joy. Your feedback motivates us to maintain the highest standards of service. We look forward to serving you again soon.Warm regards,The Apurva Kempinski Bali

10/10 優異

Ahmed

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best resort
於 2024 年 2 月住了 10 晚
The Apurva Kempinski Bali 於 2024年3月2日的回應
Dear Mr. Ahmed,We are thrilled to learn that you left The Apurva Kempinski Bali satisfied. Your kind words about your experience mean the world to us. We appreciate your patronage and hope to have the pleasure of hosting you again soon.Best regards,The Apurva Kempinski Bali

10/10 優異

Monique

讚好:整潔度、職員與服務和住宿狀況
So so so ein schönes Hotel, ein absoluter Traum!
於 2024 年 2 月住了 1 晚
The Apurva Kempinski Bali 於 2024年3月2日的回應
Dear Ms Monique,Thank you for sharing your satisfaction regarding your recent stay at The Apurva Kempinski Bali. We are delighted to hear that you had a pleasant experience. Your feedback inspires us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay.Warm regards,The Apurva Kempinski Bali

10/10 優異

Ah Rum

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
The Apurva Kempinski Bali 於 2024年3月2日的回應
Dear Mr/Ms Ah Rum,Your satisfaction is our utmost priority, and we are thrilled to hear that you had a positive experience at The Apurva Kempinski Bali. Your feedback encourages us to uphold our commitment to excellence. We eagerly await the opportunity to welcome you back for another enjoyable stay.Warm regards,The Apurva Kempinski Bali

8/10 不錯

TAKESHI

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
The Apurva Kempinski Bali 於 2024年3月2日的回應
Dear Takeshi san,We are thrilled to learn that you left The Apurva Kempinski Bali satisfied. Your kind words about your experience mean the world to us. We appreciate your patronage and hope to have the pleasure of hosting you again soon.Best regards,The Apurva Kempinski Bali

10/10 優異

Pinhowinata

於 2024 年 2 月住了 2 晚
The Apurva Kempinski Bali 於 2024年3月23日的回應
Dear Mr/Ms Pinhowinata,Thank you for choosing The Apurva Kempinski Bali and for sharing your impressions with wonderful score.We look forward to welcome you back to our Majestic Open-Air Theatre!Warm regards,The Apurva Kempinski Bali

10/10 優異

Gadzhi

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
The Apurva Kempinski Bali 於 2024年3月2日的回應
Dear Mr. Gadzhi,Thank you for sharing your satisfaction regarding your recent stay at The Apurva Kempinski Bali. We are delighted to hear that you had a pleasant experience. Your feedback inspires us to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay.Warm regards,The Apurva Kempinski Bali

10/10 優異

Winston

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A luxury break in paradise
Beautiful hotel. Amazing details in the lobby. Its massive. Quite a long walk to the front of the hotel, so don't forget anything in your room! Amazing pools and beach. Wouldn't go in the sea though. Beautiful sunrises. Decent air conditioned gym. Breakfast was good, although not the best I've had in Bali. The Indonesian cakes were very nice though.
於 2023 年 12 月住了 3 晚
The Apurva Kempinski Bali 於 2024年2月1日的回應
Dear Mr. Winston,Thank you for sharing your review.We are glad that you have had a wonderful impressions on The Apurva Kempinski Bali.We look forward to your future residency with us in the very near future. Warm regards,The Apurva Kempinski Bali

10/10 優異

Dominic

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We liked everything
於 2024 年 1 月住了 7 晚
The Apurva Kempinski Bali 於 2024年2月1日的回應
Dear Mr. DominicThank you for choosing to stay with us, and for taking the time to share your feedback. We appreciate your visit and hope to welcome you back in the near future.Warm regards,

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
The Apurva Kempinski Bali 於 2024年1月24日的回應
Dear Mr. David,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 優異

Teddy

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 1 月住了 2 晚
The Apurva Kempinski Bali 於 2024年1月24日的回應
Dear Mr. Teddy,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 優異

Ertac

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚
The Apurva Kempinski Bali 於 2024年1月24日的回應
Dear Mr. Ertac,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 優異

Cristina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
The Apurva Kempinski Bali 於 2024年1月24日的回應
Dear Ms Cristina,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 優異

Shraddha

讚好:職員與服務、設施服務和住宿狀況
Staff were incredibly nice here.
於 2024 年 1 月住了 2 晚
The Apurva Kempinski Bali 於 2024年1月24日的回應
Dear Mr/Ms Shraddha,Thank you for taking the time to share your positive experience with our staff. We are delighted to hear that our team's attentiveness and responsiveness left a positive impression. It was our pleasure to address your concerns promptly. Your commendation is truly appreciated, and we look forward to welcoming you back for another excellent stay.Warm regards,The Apurva Kempinski Bali

10/10 優異

dani

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The experience was amazing definitely recommend staying here. Its a unique resort, the lobby has some amazing artwork, sculptures and the resort is huge. The service was 10/10 super organised and the rooms are amazing. The views are stunning and breathtaking.
於 2024 年 1 月住了 2 晚
Management 於 2024年1月17日的回應
Dear Mr/Ms. Dani, Thank you for sharing your wonderful experience with us! We're thrilled that you found our resort to be a unique haven with amazing artwork in the lobby and stunning sculptures throughout. Your praise for our service and super-organized approach is truly appreciated. Delighted to know you enjoyed the amazing rooms and breathtaking views. We look forward to hosting you again soon.Best regards,Management of The Apurva Kempinski Bali

10/10 優異

Elaine

於 2024 年 1 月住了 2 晚
The Apurva Kempinski Bali 於 2024年1月24日的回應
Dear Ms Elaine,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
This hotel was absolutely worthy $$. Clean and good service, and the hotel was so beautiful. I really want to go back again!!
於 2023 年 12 月住了 3 晚
Management 於 2024年1月17日的回應
Dear Valued Guest, Thank you for your kind words! We're thrilled to hear that you found our hotel worthy of your stay. We're committed to maintaining a clean environment and providing excellent service. Delighted to know you enjoyed the beauty of our property. We can't wait to welcome you back soon!Best regards,Management of The Apurva Kempinski Bali

10/10 優異

Yuki

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
The Apurva Kempinski Bali 於 2024年1月24日的回應
Dear Mr/Ms Yuki,Thank you for staying with us and for sharing a positive review towards your experience with us.Warm regards,The Apurva Kempinski Bali

10/10 優異

Mathew

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Outstanding hotel with outstanding staff. One of the best hotels we have stayed in.
於 2023 年 12 月住了 21 晚
The Apurva Kempinski Bali 於 2024年1月6日的回應
Dear Mr. Mathew,Greetings from The Apurva Kempinski Bali!Thank you for taking the time to share your review.We are delighted to learn that you had a pleasant stay with us and enjoyed the excellent service that the team has provided.We look forward to welcoming you again and continuing to create wonderful experience.Warm regards,The Apurva Kempinski Bali

10/10 優異

Chetan

讚好:整潔度和職員與服務
於 2023 年 12 月住了 7 晚

8/10 不錯

harunobu

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
残念
ホテルの外観、設備は大変素晴らしいものでした。 接客も気持ちよく楽しく過ごさせていただきました。 ただ、朝食時に、ほうきでホコリが思いっきりまうくらいのいきおいで掃除をしだしたことが不愉快でなりませんでした。 ビジネスホテルでもあれはない。。。。 一流ホテルとはかけはなれてるなと感じました。
於 2023 年 12 月住了 3 晚
The Apurva Kempinski Bali 於 2024年1月6日的回應
Dear Valued Guest,Thank you for sharing your feedback about your recent stay at our hotel. We are delighted that you were satisfied with our facilities and appreciated the hospitality of our staff.We apologize for the inconvenience caused by the cleaning process in the restaurant during breakfast hours. Your feedback has been brought to the attention of our relevant teams. Rest assured, we are taking immediate steps to rectify this issue and implement better procedures to ensure a more seamless and undisturbed dining experience for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay.Warm regards,The Apurva Kempinski Bali

10/10 優異

Craig

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Amazing resort with extremely friendly and helpful staff. Rooms are large and immaculate. Excellent variety of restaurants. The entrance/lobby is extraordinary and views from the lobby exceptional. If you want to travel to Seminyak for a change of scenery be prepared for a 80 to 90 minute taxi ride. Not the resorts fault, traffic is horrible in Bali. And our taxi to the airport normally takes 30 minutes. Actually took 3 hours. Horrible. But again the resort is brilliant
於 2023 年 12 月住了 6 晚
The Apurva Kempinski Bali 於 2024年1月6日的回應
Dear Mr. Kearney,Thank you for taking the time to share your positive experience following your recent stay at The Apurva Kempinski Bali. We are thrilled to hear that you found our staff helpful, enjoyed the spacious and immaculate Grand Deluxe Ocean Court room, and savored the culinary experiences at our excellent restaurants.At The Apurva Kempinski Bali, providing exceptional service and ensuring guest satisfaction are our top priorities. Your kind words about our team, accommodations, and dining options are truly appreciated.We look forward to welcoming you back for another wonderful stay in the future.Warm regards,The Apurva Kempinski Bali

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
낙원에서의 휴식
호텔서 인도양쪽으로 바라보는 바다뷰는 이제껏 경험하지못한 굉장한 장관을 보여줬고 직원들의 친절함 또한 뛰어납니다. 폴라식당에서의 식사도 훌륭해서 추천하고픈 훌륭한 호텔입니다.
於 2023 年 12 月住了 6 晚
The Apurva Kempinski Bali 於 2023年12月26日的回應
Dear Valued Guest,Thank you for sharing your delightful feedback following your recent stay at The Apurva Kempinski Bali.We are thrilled to learn that your experience was highlighted by the breathtaking view of the Indian Ocean, the exceptional friendliness exhibited by our team, and the outstanding dining experience at Koral Restaurant.Your feedback is invaluable to us, and we will make sure to share your commendations with our team, including those at Koral Restaurant, as recognition of their hard work and commitment to creating memorable experiences for our guests.Thank you once again for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back for another memorable stay.Warm regards,The Apurva Kempinski Bali

10/10 優異

Nalinee

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is out of this world, worth it.
於 2023 年 12 月住了 3 晚
The Apurva Kempinski Bali 於 2023年12月23日的回應
Dear Ms Nalinee,Thank you for your stellar review following your recent stay at our hotel. We are thrilled to hear that you found your experience to be "out of this world."Your feedback means a lot to us, and we are delighted that we could create a memorable and extraordinary stay for you. We appreciate your kind words and look forward to welcoming you back for another exceptional experience.Warm regards,The Apurva Kempinski Bali