It is disturbing to need to ask repeatedly for hand towels and bath towels when there were none in the suite. Similarly the remote for one of the air conditioners did not work. The one phone in the suite did not have contact instructions for anything. The drain in the shower/bath did not pop up and was not fixed during my stay.
真實旅客
於 2024 年 1 月住了 3 晚
4/10 欠佳
Ali
2023年12月10日
Ali
於 2023 年 12 月住了 2 晚
6/10 一般
Gregory
2023年9月3日
讚好:職員與服務
不滿:整潔度和住宿狀況
We were very disappointed, as this is definitely not a 5 star hotel as advertised on their website, the staff a very helpful and friendly, the hotel and room could do with a thorough cleaning and a lot of maintenence needs doing
Gregory
於 2023 年 8 月住了 6 晚
8/10 不錯
Karin
多人同遊
2023年7月23日
讚好:整潔度、職員與服務和住宿狀況
Had a pretty decent 2 nights stay.
Karin
於 2023 年 7 月住了 2 晚
4/10 欠佳
Dansuren
2023年6月26日
不滿:整潔度和住宿狀況
Dansuren
於 2023 年 6 月住了 3 晚
10/10 優異
Galina
2023年4月17日
Galina
於 2023 年 4 月住了 1 晚
8/10 不錯
Maxine
家人同遊
2022年10月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff are super polite and kind. Rooms and lobby area are very clean and well presented. It was quiet during our stay so had the pools to ourselves mist of the time. The restaurant food was nice but limited choice. The hotel is not near beach, shops or restaurants
Maxine
於 2022 年 9 月住了 6 晚
6/10 一般
Joshua
伴侶同遊
2022年8月28日
讚好:職員與服務
不滿:住宿狀況
The room was spacious but fixtures and fittings in poor condition. The staff were friendly, the breakfast was the most disappointing of all.
Joshua
於 2022 年 8 月住了 6 晚
2/10 很差
真實旅客
家人同遊
2022年4月12日
不滿:職員與服務和住宿狀況
Not worth
Rate only ONE for the room size only. Carpark and places / walkway had limited or no light. The selling point for this expensive property is the roof top sky pool. However the pool is closed and no light before the operation time is up 😡 The breakfast has only four choice AND the food is not thoroughly cook. The hotel entrance is not light up and the barrier is down resulting missing it and had to make a U turn. The staffs are not professional and careless attitude with reason/excuses after my feedback. NOT WORTH AND OVER RATING OF FIVE STAIRS.