Los Angeles OC Skin Secrets Day Spa Hotels

"Everything was wonderful, a kid friendly, pet friendly hotel. Lots of activities for all ages, great food!"

"These is terrible hotel and staff more terrible !!!Very small and dirty rooms !!!"

"The room was clean but we did have an issue with housekeeping as the day after we arrived we left to universal studios. We came back to our room that night to find out they had came in and thrown away a few of our bags which had stuff from pokemon stores and had some of our belongings in them. They also went through one of our bags we had next to the bed. I called and was told they were only supposed to clean up the room and put clean towels in . And that they dont throw trash away that was not in the trash but they obviously did. Still havent gotten anything resolved. Man at the front desk with check in is very wonderful hoping to speak with him soon to see if we can get this resolved. "

"Cleanliness - when I got to my room, the toilet wasn't flushed from whoever was there before me. The toilet continued being an issue and I had to fill the tank twice by filling water bottles and pouring them into the tank since it wouldn't flush properly (explains the previous people but doesn't explain the hotel not fixing this). A weird sewage smell would periodically fill the bathroom. Big dirty hand smears on black cabinets. Socks found in random spots from previous people who stayed there. Frist day I hung "Do Not Disturb" but cleaning service went in anyways. All 3 kids didn't want to step foot into the pool - said it was dirty (I didn't check myself but they live in the water and wouldn't go near it). Amenities - we had hot water one day, the rest of the days we were showering in cold water. I tried to call down but the phone didn't work in the room. When I checked out, front desk staff mentioned the lack of hot water - not sure why this wasn't said before or why we weren't offered a new room or anything? The business center (a computer in the front lobby) didn't work - I needed one (which was a factor when choosing this hotel) and it didn't work. The front desk staff was very bizarre in letting me know this too. No hair dryer in the room - had to ask for one. Most outlets didn't work in either room. "

"It’s a nice comfy hotel"

"Great location! Clean rooms and a good breakfast selection."

"The room was very nice & clean. The rooms are also pretty sound proof, although I could hear my neighbors alarm go off at 6am very faintly through the wall. The room service was great & came quickly as well. Great shuttle service to Universal Studios as well. "

"Clean rooms "

"An amazing location, so close to universal studios! I didn’t know what to expect but this was a great hotel and it was very clean. Highly recommend. "