Oak Ridge Family Hotel

"Didn’t use "

"Airport Shuttle Good "

"Pool looked like very dated and never used. Carpets could use a good cleaning"

"Clean"

"Clean"

"This hotel needs a renovation. Dark, dirty, musky. The lighting is bad, ventilation on bathroom non existent. Breakfast was not good either or visible - we weren’t sure where it was and no staff told us. "

"I booked 3 rooms so that my family would be together. We were on different floors! One room smelled like carpet glue. We were not aware that the property was undergoing major renovations. I chose to pay at property but when we checked out we were told it was paid in full since my parents and in laws were in 2/3 of the rooms and were going to pay for theirs at the hotel. They could not provide a receipt because we booked through Expedia. When I looked on my Expedia account, it said since I was paying at the hotel, a receipt would be provided at the hotel. It was not. I am waiting to see if my credit card will be charged for all 3 rooms or one. I’ve never had this issue before. Overpriced for quality of stay while under renovation. "

"Make sure the desk furniture isnt so dusty and the inside of commode ring is clean"

"Good location, and mostly adequate for a short stay. The drainpipe underneath the sink was not actually connected to the sink, so it spilled on the floor when faucet was higher volume. Key stopped working in morning and when I approached housekeeping they were pretty rude. Refrigerator was very loud at times. "