West Haven Oak Street Beach Hotels

"Stephanie L at the front desk was amazing. A true caring hospitality professional. Five stars for her care and concern for a guest coming in after a long day. "

"The staff told me to ask someone else to refill the coffee station in the lobby. Please don’t play ping pong for refilling the coffee. I am a customer, I am not responsible to ask around for coffee refilling. Just refill it please and be professional "

"Nice place"

"The problem I had with this location was that the room smelled like cigarettes. I booked a non-smoking room and there were people smoking outside the room. "

"Everything was excellent except for pool"

"The property is in an alley behind some dilapidated buildings it felt very unsafe. The room was small , with nowhere to sit but on the bed. The security was a joke anyone could get into the room easily. They had a free breakfast listed which consisted of waffles , some bread and coffee or tea."

"The TV didn't work, the wifi was in and out, property basic upkeep was deficient including plugs, lighting fixtures pulling from wall. The shouwer handle also pulled out from the fixture which a simple tightening of a set screw would have solved."

"Awesome communication with the hosts. Very responsive. The home was clean & ready to go when we arrived. Good caring places to eat nearby & supermarkets to shop at for when you are eating at the house. The neighborhood is very peaceful."

"Everything is great "