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奧克蘭市中心歡朋酒店的評價

2.5 out of 5
奧克蘭市中心歡朋酒店
378 11th Street, Oakland, CA

評價

8.8

優異

10 分評分，優異；619 則評價中有 382 則" "
8 分評分，不錯；619 則評價中有 141 則" "
6 分評分，一般；619 則評價中有 43 則" "
4 分評分，欠佳；619 則評價中有 26 則" "
2 分評分，很差；619 則評價中有 27 則" "

9.2/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 6 晚
David, General Manager 於 2020年2月5日的回應
Thank you for your feedback, we truly appreciate it!

6/10 一般

Esmeralda

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Inside was great, clean, friendly staff. Dislikes - No parking, $50 a night for valet parking, outside the building is rough, Probably wont go again with kids.
於 2024 年 5 月住了 1 晚

10/10 優異

Paul (Seattle)

商務旅客
讚好：整潔度、職員與服務和住宿狀況
New hotel that is a welcome change from the tired ones nearby.
於 2024 年 5 月住了 2 晚

10/10 優異

Daniel (Mississauga)

Excellent hotel, the room had a microwave and fridge and was spacious and clean.
於 2024 年 5 月住了 2 晚

10/10 優異

Nestor

讚好：整潔度、職員與服務和住宿狀況
I love everything about this hotel
於 2024 年 5 月住了 1 晚

10/10 優異

Steven

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service and property
於 2024 年 5 月住了 1 晚

8/10 不錯

Nivedita

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚

10/10 優異

Rhi

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great hotel in downtown Oakland. Rooms are modern, clean and quiet. Amazing breakfast spread and very friendly staff. I will stay here again next time I am in Oakland.
於 2024 年 4 月住了 3 晚

10/10 優異

Ellen

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice and people were helpful and friendly!
於 2024 年 4 月住了 1 晚

8/10 不錯

James

商務旅客
讚好：整潔度、職員與服務和住宿狀況
It was cool. Clean and nice
於 2024 年 4 月住了 1 晚

2/10 很差

Jerry (Grants Pass)

伴侶同遊
讚好：整潔度和住宿狀況
We booked this property specifically because it offered “parking included” but when we checked in three months later that had been switched to parking available. I guess it’s time to start taking screenshots! The hotel is nice but the neighborhood is NOT, and they want $50 to park in a completely unsecured lot in what appears to be a high crime area. Do yourself a favor a book the Marriott 2 blocks away. Parking is still $50 but it includes in & out privileges and is in a secure parking garage.
於 2024 年 4 月住了 1 晚

10/10 優異

Maria Angelica

讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the best Hampton Inns I’ve ever stayed in. Room and lounge was so clean and I enjoyed their complimentary hotel shampoo, bodywash, and lotion. Front desk staff and breakfast staff were attentive and friendly. I felt very taken care of. I wish there was a pool but this is probably a hotel more for business and not families so not their fault. Stay if you’re in town!
於 2024 年 4 月住了 1 晚

10/10 優異

Tracee

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, safe and clean
於 2024 年 3 月住了 1 晚

10/10 優異

Miguel

於 2024 年 3 月住了 1 晚

10/10 優異

Loriane

商務旅客
Quiet, clean. I would stay there again.
於 2024 年 3 月住了 1 晚

10/10 優異

daniel

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel and clean room
於 2024 年 3 月住了 2 晚

10/10 優異

Eva

讚好：整潔度、職員與服務、設施服務和住宿狀況
Chinatown!
於 2024 年 3 月住了 1 晚

10/10 優異

Jose

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Short walking distance to lots of attractions.
於 2024 年 3 月住了 1 晚

10/10 優異

daniel

於 2024 年 3 月住了 1 晚

10/10 優異

Dimerria

於 2024 年 2 月住了 1 晚

10/10 優異

BRYAN

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The Hotel was excellent just Parking was alittle difficult because of area but outside of that it was a great stay!!
於 2024 年 2 月住了 2 晚

10/10 優異

Anahi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My hotel room and breakfast accomodations were good. My one complaint is that there was no fan in the bathroom and the door does not close only slides mostly closed.
於 2024 年 2 月住了 4 晚

10/10 優異

Jackie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚

10/10 優異

Jordan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean , & late night ice cream is an option
於 2024 年 2 月住了 1 晚

10/10 優異

Kurtis

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great customer service
於 2024 年 2 月住了 1 晚

8/10 不錯

sunguk

商務旅客
讚好：整潔度和設施服務
The room was clean. However, water was leaking from a part of the floor, causing a section of the carpet to remain continuously wet.
於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年2月3日的回應
Thanks for your feedback. We are very sorry that you encountered issue with your room. We have taken action immediately to get the room fixed.

2/10 很差

Lonnie

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Parkin was 50.00 because the area is not safe to park your car and your extra fees are to much after you advertise at low rate Expedia you have screwed me Twice thanks for screwing my night up for my trip
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月3日的回應
We are very sorry that you feel the higher cost of the parking. Due to our downtown location in a city, open street parking is very limited. However we do still recommend using our Valet as to parking on the street. There is street cleaning nightly at around 3am, and the Municipal do give out ticket for the violation, which cost more than the overnight parking fee. The public and hotel garages charges range from 45 - 65 in the neighborhood.

8/10 不錯

Paul (Washington)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to Lake Merritt
於 2024 年 1 月住了 4 晚

8/10 不錯

Terrence

讚好：整潔度、設施服務和住宿狀況
Good overall
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年2月3日的回應
Thank you!

10/10 優異

Kent

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were aboard Amtrak when they announced the train would be annulled in Oakland. I searched on my phone and found this facility not far from the station, and was happy to see what a nice place it is. Staff could not have been nicer or more helpful, the hotel is fairly new and in excellent shape and very clean. There is no in-hotel restaurant, but a breakfast buffet is available and the hotel is located 300 feet from Chinatown with a multitude of nearby Chinese restaurants plus a couple sandwich shops in the same block. The Marriott is 1 1/2 blocks away with excellent suppers. This is a great facility located in a typical downtown big-city environment.
於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年2月3日的回應
Thank you for your feedback.

10/10 優異

Cynthia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Satisfied
Absolutely amazing from the time we arrived until our departure breakfast 10 stars service 10 stars
於 2024 年 1 月住了 2 晚
Hotel Manager 於 2024年2月3日的回應
We are thrilled to see you had a fantastic experience in our hotel. We look forward to welcoming you back.

10/10 優異

Thomas

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel
This is a new hotel downtown Oakland. Although the area is kind of sketchy, I felt safe in the hotel. The room was small but very comfortable. Breakfast was OK. The ladies at the reception and breakfast area are really nice. I will stay here again.
於 2024 年 1 月住了 5 晚
Hotel Manager 於 2024年2月3日的回應
Thank you! Glad your overall guest experience was good. We will continue to improve and thrive to be the best!

6/10 一般

Karlwin

於 2024 年 1 月住了 3 晚
Manager 於 2024年1月17日的回應
Thank you for providing us your feedback. If you have a moment to share some specific, we would love to learn about it and improve our services from there.

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
alternative to expensive SF
Oakland alternative to expensive SF...1 block to BART helpful staff...very nice breakfast and fitness center
於 2024 年 1 月住了 4 晚
Hotel Manager 於 2024年2月3日的回應
Thank you for your great feedback! We look forward to welcoming you back.

10/10 優異

Robert

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年2月3日的回應
Thank you so much! Come back to see us soon.

10/10 優異

Eric

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly check in
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日的回應
Thank you for your feedback! Look forward to welcoming you back soon.

8/10 不錯

Aaron

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Hotel Manager 於 2024年2月3日的回應
Thank you! Come back to see us soon.

4/10 欠佳

Crystal

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年2月3日的回應
Thank you for your feedback. Please let us know what we can do to improve.

10/10 優異

LaShonda

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日的回應
Awesome! Come back to see us soon!

10/10 優異

Sanford

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like that it was easy to find and staff was genuinely friendly. I was concerned about the street crimes in the area and my party was very hesitant when standing outside. I was also concerned that valet was the "Recommended" amenity as opposed to street parking, and valet was not offered 24 hours. All in all, i enjoyed my stay.
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年2月3日的回應
Thank you for your feedback. Come back to see us on your next visit!

10/10 優異

Jay

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日的回應
Thank you. We appreciate you!

8/10 不錯

Colette

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Hotel Manager 於 2024年2月3日的回應
Thanks for your feedback. Let us know what we can do better to improve.

10/10 優異

Ezequiel

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日的回應
Thank you. We appreciate you!

10/10 優異

LaToya

讚好：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

Katelyn

Lovely stay
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日的回應
Thank you. We appreciate you!

10/10 優異

Carla

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日的回應
Thank you. We appreciate you!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic front desk staff!
Fantastic front desk staff!
於 2023 年 12 月住了 1 晚

10/10 優異

ROBERT

於 2023 年 12 月住了 1 晚
Hotel Manager 於 2024年2月3日的回應
Awesome!

10/10 優異

Alona N.

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place!
於 2023 年 11 月住了 2 晚