「Slightly underwhelmed relative to high expectations. Check in was unmanned when we arrived over an hour after the 3pm time - another couple had been standing outside for 20 minutes. Room (admittedly the least expensive) was very small, no coffee or water in room - available down two flights of stairs. No shampoo. Lounge area is pleasant. Breakfast was very good quality but choice limited. Obviously it isn’t a full service hotel, but you need to step up in other areas and pay attention to detail...