We arrived at the condo right around 4, got the key from the lock box, placed the key in the lock and NOTHING. After a few minutes of unsuccessfully trying to unlock the door we went to the office. The gentleman there explained there was a trick to using the key. He followed us to the condo and after less than a minute he sighed and said, “actually there is something wrong, you might wanna let them know about this and have a locksmith check it out.” Before I go on with our complaints I would like to point out the positives. The place appeared to have fresh paint, new flooring, newer furniture and was for the most part clean. This building was opened in the 70s and many parts of it still reflect that. We can only speak for the condo we stayed in and the building in general. Our condo had some very outdated features including the bathrooms, kitchen, washer/dryer, front door lock (lol). The other issues we had: One electrical socket in the living room was hanging out about 2 inches from the wall which is a big safety issue. Of the 3 sliding doors to the balcony we could only get 1 to open while the others kept coming off the track. We are guessing the cleaning company had issues with the sliding doors as well explaining why the balcony was full of sand and the glass wasn’t properly cleaned. The Directv in the bedroom didn’t work. Error code listed instructed to call in for a resolution, but account information was needed. One of the beds had a good amount of sand in the sheets. As for the building, needs massive upgrades. The game room and gym literally look as if they have all the original features when this building was opened. For the price of this condo we expected a much better experience. Some profits needs to be reinvested here for sure. That goes for the condo owner and the building itself. We will not stay here in the future. Some additional positive features were the pool and the location being very close to the beach. I did call and report our issues. The gentleman I spoke with was really nice, but he was either a really fast typer/writer or was blowing me off. Sounded like a very general corporate apology with promises to get things fixed, but never heard anything further. The biggest issue would be us not knowing if we would be able to get back in the condo at night. Getting the lock opened would on average take 30-60 seconds trying to find the sweet spot. Hope this helps the next tenant have a better experience.