“Nice room, but pictures were a little misleading as we thought the room was 3 queens. Difficult time calling front desk to notify of late arrival, could only get through choosing reservations.
Operational manager reached out regarding concerns and was exceptionally professional in addressing the issues!
Potential of the hotel is extremely high with the right corrections moving forward. Believe the manager will guide staff towards the importance of the hospitality mentality that should be……
“Nice room, but pictures were a little misleading as we thought the room was 3 queens. Difficult time calling front desk to notify of late arrival, could only get through choosing reservations.
Operational manager reached out regarding concerns and was exceptionally professional in addressing the issues!
Potential of the hotel is extremely high with the right corrections moving forward. Believe the manager will guide staff towards the importance of the hospitality mentality that should be……
Julie