We booked a room with a good view, but when we got there, we discovered small blood stains on the bedsheet. We called the staff right away, and they promptly came up to check the situation. They quickly changed the bedsheet for us. Due to health concerns, we requested a room change. We were moved to an upper-level room, which looked smaller than the original one. We were a little disappointed, but the room seemed cleaner than the first one. The staffs were nice and always greeted us when we left and returned to the hotel.