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康瑟爾崖溫德姆阿美瑞辛酒店的評價

2.5 out of 5
康瑟爾崖溫德姆阿美瑞辛酒店
1000 Woodbury Ave, Council Bluffs, IA

評價

6.6
10 分評分，優異；739 則評價中有 141 則" "
8 分評分，不錯；739 則評價中有 215 則" "
6 分評分，一般；739 則評價中有 156 則" "
4 分評分，欠佳；739 則評價中有 123 則" "
2 分評分，很差；739 則評價中有 104 則" "

6.6/10 

整潔度

7.4/10 

職員與服務

6.4/10 

設施服務

6.2/10 

住宿狀況

6.4/10 

環保程度

評價

8/10 不錯

Andrea

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was clean. Cigarette burn on duvet in a Non smoking room. Bed did make a good bit of noise, but comfortable. Website says there is a Sauna but Front desk did not know anything about it. Overall it was quiet, clean, convenient, and the price was good.
於 2024 年 4 月住了 1 晚

2/10 很差

Matt

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
This is more for Expedia to stop robbing customers. I had paid for a reservation and received confirmation numbers. My in laws attempted to check in a day later because of cancer treatments running a day later than planned. However, the hotel said there was no reservation. Complete bunk and shame on Expedia for taking $225 of my money!
於 2024 年 4 月住了 3 晚

4/10 欠佳

Merryn

於 2024 年 4 月住了 1 晚

4/10 欠佳

Amber

讚好：整潔度和職員與服務
不滿：住宿狀況
I'll put up with a lot. But the mattresses were truly bad. But I'll put up with a bad mattress- the thing that kept me up all night was that the beds are on a metal platform. Every time you move (or the guy in the room above you), it sounds like someone just pounded on the sheet metal they used to use to imitate thunder.
於 2024 年 3 月住了 1 晚

6/10 一般

Brian

Tv didn’t work. Shower nob fell off.
於 2024 年 3 月住了 1 晚

10/10 優異

Chris

寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the staff and room was clean. Great place for its price.. bed was too hard for my taste but very clean room.. they need to do a better job of removing snow around d doors but over all this place is great
於 2024 年 1 月住了 1 晚

10/10 優異

Devin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A good place to rest your head.
This hotel is a very nice place to stop and rest your head when there is lots of snow on the road or just tired on the road. There is also walkale distances to go and eat like Taco Bell, Subway, Scooters, and Burger King. Service is great too. Friendly people you will meet in and at front desk too.
於 2024 年 1 月住了 1 晚

8/10 不錯

GIGI (Longmont)

家人同遊
The property was priced well. I would stay here again based on the price.
於 2023 年 12 月住了 1 晚

6/10 一般

Shanna

家人同遊, 商務旅客
不滿：整潔度、設施服務和住宿狀況
Old, old, old! Needs temporarily shut down for a refresher, BIG time! AmericInn’s are a “go to” of mine while traveling. I stayed at this same spot 10 yrs. ago & it was very fine. I’m taking pics of my room. I haven’t slept all night. The only clean thing in here & thank God, is the sheets/bedding. The bathroom sink has been clogged since I walked in & washed my hands. It’s a.m. now & the sink is near full & particles are coming up from the drain. I will NOT even brush my teeth in this sink this morning. The tv hasn’t worked probably all night. This is bad…
於 2023 年 12 月住了 1 晚

10/10 優異

Joseph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯

Cynthia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚

10/10 優異

Kerensa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy to get to and comfortable.
於 2023 年 10 月住了 2 晚

8/10 不錯

Jeff

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Good breakfast, nice quiet building.
於 2023 年 10 月住了 3 晚

10/10 優異

Terry

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Decent hotel for the price
於 2023 年 10 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般

Kathleen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The hotel was ok. Bathroom smelled like urine. The workout room needed a new treadmill. Breakfast was not great. No tea bags, scrambled eggs or breakfast meat. Would not stay here again.
於 2023 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Convenient to freeway, food. Clean and quiet
於 2023 年 10 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This was a very good & pleasant stay. Probably the cleanest hotel I have ever stayed in! I really liked the fact that the whole family was involved in some way in running the hotel. All were friendly. We will definitely stay here again.
於 2023 年 9 月住了 3 晚

6/10 一般

Ralph

讚好：整潔度和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 優異

Katie

於 2023 年 9 月住了 1 晚

10/10 優異

Katy

於 2023 年 9 月住了 1 晚

10/10 優異

Adriana

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Ron

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

6/10 一般

Joseph

多人同遊
讚好：職員與服務和客房舒適度
Deep Cleaning Needed
The room I stayed in needed a good deep cleaning. The air conditioner inside was caked in dust, and the control panel was pretty grimy with dirty fingerprints. Other than that, the beds were clean, the bathroom was clean, and the service was decent.
於 2023 年 9 月住了 1 晚

10/10 優異

Phillip

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Joann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quire and comfortable. The pool was great. It was very clean.
於 2023 年 9 月住了 1 晚

6/10 一般

Anna (Bordentown)

伴侶同遊
不滿：職員與服務
The check in process was horrible. The computer system wouldn’t process my main card, which i have never had an issue with of any kind. I had to offer a second card which the system took forever to process. I was almost ready to walk out when the system finally processed a card. The check in person could not offer me a receipt and could not quote me a room charge amount. In morning the staff was extremely sour acting. they stared at me Like i was a criminal, glaring at me almost accusing me of something i didn’t do.( Again, I could not get a printed receipt from the check out desk.) They all acted absolutely miserable. Nobody said anything, no greeting, no smile. Nothing A huge concern was a red swastika painted on the concrete pad to the right of the main entrance door. it was about 6” across. I won’t be staying at AmericInn again.
於 2023 年 9 月住了 1 晚

2/10 很差

Doug

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The shower was moldy, the desk chair was covered in soda or beer and the AC vent was filthy. I will not stay at another AmericInn!
於 2023 年 9 月住了 1 晚

6/10 一般

Melissa

家人同遊, 伴侶同遊, 多人同遊
不滿：整潔度、設施服務和住宿狀況
I would except nicer people that knw how to communicate with their job and we live in the usa dont speak alot of languages far from english.
於 2023 年 8 月住了 1 晚

6/10 一般

Sonia

家人同遊
Convenient
於 2023 年 8 月住了 1 晚

2/10 很差

Suzanne

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Major dampness and mold issues. Do not stay in a room that is humid! Hotel does not have central air so each room has individual ac units. Problem is, when we walked into our room, room 223, even though the window unit was on high and pumping out cold air, it was humid. We could feel and smell that it was damp. We asked the very rude front desk manager to move rooms and instead he walked us back to our room and tried to convince us nothing was wrong. He refused to move us. When we pulled the desk chair out, there were large mold spores all over it. We demanded that he move us rooms. I wish it wasn’t so late and we could have just left but we needed sleep. The next room was much better but I never felt comfortable and after 5 hours of barely sleeping, we left.
於 2023 年 8 月住了 1 晚

8/10 不錯

Mark

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Title
Everything was good except customer service
於 2023 年 8 月住了 2 晚

4/10 欠佳

Brandi

不滿：職員與服務、住宿狀況和客房舒適度
Eh
This is usually my go to place. Now its not. They didnt used to make you pay a deposit now they do, i barely got sleep with all the yelling, slamming doors and also the front desk staff was almost in a physical altercation with a guest. That is not professional. The housekeepers wake you up super early when you want to sleep in. I won't be back.
於 2023 年 8 月住了 2 晚

4/10 欠佳

Krista

伴侶同遊
不滿：住宿狀況
This property is not up to Wyndham standards. There has been some renovaion attempted but it is not well done or complete. The hallways and doors are very marred and the hotel does not feel well taken care of. I would not return or recommend.
於 2023 年 8 月住了 1 晚

6/10 一般

Margaret

家人同遊
讚好：職員與服務和設施服務
Bathroom door knob was missing, room smelled like smoke. We switched rooms and still had to wipe off the grit from the bathroom knob in the 2nd room.
於 2023 年 8 月住了 1 晚

8/10 不錯

Rosie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

4/10 欠佳

Brogan

家人同遊
讚好：職員與服務和住宿狀況
不滿：整潔度
Hair in bathtub, no toliet paper, bed had hair in it
於 2023 年 8 月住了 1 晚

4/10 欠佳

Issiah

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 8 月住了 2 晚

8/10 不錯

Billy

家人同遊
讚好：整潔度和住宿狀況
於 2023 年 8 月住了 1 晚

10/10 優異

Stephani

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

8/10 不錯

Jason

於 2023 年 8 月住了 1 晚

8/10 不錯

Holly

於 2023 年 7 月住了 1 晚

8/10 不錯

Theresa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Solo stay
The room was clean and comfortable. Everything worked so no maintenance problems and staff were very nice and helpful
於 2023 年 7 月住了 1 晚

4/10 欠佳

Emily

家人同遊
不滿：整潔度和住宿狀況
於 2023 年 7 月住了 1 晚

2/10 很差

Matt

家人同遊, 親子同遊
不滿：整潔度、職員與服務和住宿狀況
Booked a 2 queen room. When I arrived at the property I was informed they didn't have any of these rooms left. I was given a King room with a pullout. I asked for a rollaway bed as well and was told that was a $15 up charge. I relented and said OK. When I reached the room it smelled of stale cigarette smoke. The pull out bed was covered in old corn flakes. There was no roll away. We contacted the front desk and were informed they didn't not have any roll aways... We asked for an extra set of linens so we could make a bed on the floor. We were given sheets and a blanket, but no pillow. We were told they didn't have anymore pillows, so had to use towels.
於 2023 年 7 月住了 1 晚

2/10 很差

Shelby

不滿：整潔度、職員與服務、設施服務和住宿狀況
There were no working outlets in the room. The AC smelled moldy. Breakfast was disgusting, and cold
於 2023 年 7 月住了 1 晚

4/10 欠佳

Eugene

家人同遊, 寵物同遊
不滿：整潔度和住宿狀況
This place us in need of updates. Towels were stained, coffee maker was not clean. On line it says $15 pet fee. They charged $20. The lobby was very nice and clean but the room was not. Would never stay here again. Wyndham really needs to look at their sponsorship of this hotel.
於 2023 年 7 月住了 1 晚

6/10 一般

Li

讚好：住宿狀況
於 2023 年 7 月住了 1 晚

4/10 欠佳

Arren

於 2023 年 7 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度
The bathrooms could have definitely been cleaner.
於 2023 年 7 月住了 1 晚