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湯普列斯套房萬豪西奧馬哈酒店的評價

2.5 out of 5
湯普列斯套房萬豪西奧馬哈酒店
10865 W Dodge Rd, Omaha, NE

評價

8.2

很好

10 分評分，優異；432 則評價中有 218 則" "
8 分評分，不錯；432 則評價中有 115 則" "
6 分評分，一般；432 則評價中有 41 則" "
4 分評分，欠佳；432 則評價中有 31 則" "
2 分評分，很差；432 則評價中有 27 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

7.8/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Amy

There was only 2 towels in the bathroom. The second bedroom was hot no matter what the wall thermostat was set to.
於 2024 年 5 月住了 1 晚

6/10 一般

Jaime

商務旅客
It was ok
於 2024 年 2 月住了 1 晚
General Manager 於 2024年4月29日的回應
Thank you for your review. I am sorry to see that you did not have exceptional stay with us. We do hope that you will stay with us again in the future to allow us the opportunity to earn a better rating with you. We appreciate your business and support of Towneplace Suites Omaha West.

6/10 一般

Melissa

讚好：職員與服務
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月22日的回應
Thank you for your review. I am sorry to hear that your stay fell below your expectations. I do hope that you will stay with us again in the future and allow us the opportunity to earn a better score with you. Thank you for your business and support of Towneplace Suites Omaha West.

10/10 優異

Jessica

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were so kind and wonderful. Room was perfectly clean. Great price for such a nice room
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月18日的回應
Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us and we hope that you will visit us again. We appreciate your business and support of Towneplace Suites Omaha West.

10/10 優異

Tiffany

於 2024 年 4 月住了 1 晚
Front Desk Manager 於 2024年5月18日的回應
Thank you for leaving your review. We are pleased to hear that you enjoyed your stay with us. We hope to see you again in the near future! Thank you for choosing TownePlace Suites

10/10 優異

Percy

讚好：整潔度、職員與服務和住宿狀況
Beautiful hotel just need a jacuzzi
於 2024 年 3 月住了 2 晚
General Manager 於 2024年4月1日的回應
Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us and we hope that you will stay with us again in the future. We appreciate your business and support of Towneplace Suites Omaha West.

10/10 優異

Sarah

於 2024 年 3 月住了 5 晚
General Manager 於 2024年4月22日的回應
Thank you for taking the time to leave us a review. I am very happy to hear that you enjoyed your stay with us and we hope that you will visit us again in the future. We appreciate your business and support of Towneplace Suites Omaha West.

10/10 優異

Scott

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean hotel easy to get in and outbb can of in a busy city
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月14日的回應
Thank you for taking the time to leave us a review. I am very happy to hear that you enjoyed your stay with us and I hope that you will visit us again in the future. We appreciate your business and support of Towneplace Suites Omaha West.

8/10 不錯

pamela

讚好：整潔度、職員與服務、設施服務和住宿狀況
Property is close to the interstate and not far from the downtown area. There’s a walking trail along the river bank just in front of the parking lot. Parking is great not crowded. I wouldn’t book for the breakfast option as it’s minimal. I was disappointed. I would recommend Joes Cafe. The rooms are nice but not too quiet if you have someone upstairs from you that walks hard all night like I have to experience for 3 days. Reception staff were polite and always spoke when I entered and left the property. I did see a Starbucks close but not too many dining options in the immediate area. The mall is within 5 - 7 minutes for more options. Cleaning staff should pay more attention it room turnover. In looking for an item I misplaced, under the bed looked like a pair of men’s sandals which tells me they don’t do a thorough job of cleaning or clearing. I always bring wipes and Lysol spray.
於 2024 年 2 月住了 3 晚
General Manager 於 2024年3月5日的回應
Thank you for your review. I am sorry that you had that experience during your stay with us and we have shared your detailed feedback with our team so that we can do better going forward. We do hope that you will stay with us again in the future. We appreciate your business and support of Towneplace Suites Omaha West.

10/10 優異

Santana

讚好：整潔度、職員與服務、設施服務和住宿狀況
It had everything I needed.
於 2024 年 2 月住了 3 晚
General Manager 於 2024年3月5日的回應
Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us and we hope that you will be back to visit! We appreciate your business and support of Towneplace Suites Omaha West

10/10 優異

Don

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Excellent staff that went out of their way to help us.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年3月5日的回應
Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us and we hope that you will be back to visit! We appreciate your business and support of Towneplace Suites Omaha West

8/10 不錯

Kobe

於 2024 年 2 月住了 1 晚
Front Desk Manager 於 2024年3月20日的回應
Thank you for leaving your review. We are happy to hear that you enjoyed your stay with us. We hope to see you again in the near future!Thank you for choosing and supporting TownePlace Suites Omaha West.

10/10 優異

Kerrie

讚好：職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
General Manager 於 2024年3月5日的回應
Thank you for taking the time to leave us a review. I am happy to hear that you enjoyed your stay with us and we hope that you will be back to visit! We appreciate your business and support of Towneplace Suites Omaha West

6/10 一般

Robert

家人同遊
讚好：職員與服務和客房舒適度
不滿：住宿狀況
Staff was friendly and attentive. Room comfortable and well-appointed for extended stay. Problems: Some things were broken. Not being repaired, such as outside door lock, waffle iron. Cold water for shower on upper floors.
於 2024 年 1 月住了 4 晚
General Manager 於 2024年3月5日的回應
Thank you for taking the time to leave us a review. I am sorry to hear that you had a less than exceptional stay with us and we have looked into the items listed on your review. We do hope that you will stay with us again in the future. We appreciate your business and support of Towneplace Suites Omaha West.

2/10 很差

Austin

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Edward

於 2023 年 12 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
When we checked in there was nobody at the desk and it took awhile until someone appeared. It left me feeling vulnerable as there was no sort of security. What would have stopped someone from walking in making a key for any room and taking whatever he wanted?
於 2023 年 12 月住了 1 晚

6/10 一般

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
No Breakfast as listed
We were supposed to have breakfast provided and there was not anyone working at the hotel in the morning, so no breakfast
於 2023 年 12 月住了 1 晚

10/10 優異

Scott (Carlisle)

讚好：整潔度、職員與服務和住宿狀況
Property was nice. Room clean and comfortable.
於 2023 年 10 月住了 1 晚

8/10 不錯

melanie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Breakfast offerings were very limited and were not replenished quickly for others to partake. Front desk staff need a raise because they were running back and forth trying to make everyone happy and she had an EXCELLENT attitude while doing so.
於 2023 年 10 月住了 1 晚

10/10 優異

MARY

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place, would stay again.
於 2023 年 10 月住了 1 晚

2/10 很差

Deborah

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible stay
The room I reserved was not provided. I could not get into the bathroom of the room provided due to the proximity of the bed to the wall and the size of the bathroom. I found hair, that was not mine, in the bed. Overall, this was a horrible experience
於 2023 年 10 月住了 1 晚

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quick overnight stay
Nice room, loved the size and larger refrigerator freezer
於 2023 年 10 月住了 1 晚

8/10 不錯

Daniel

讚好：設施服務和住宿狀況
Had to watch Sunday night football on my iPad because TV did not have it
於 2023 年 10 月住了 5 晚

4/10 欠佳

Ashley

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Wouldn’t Waste Your Money
We arrived 30 min prior to check in and with a toddler we just decided let’s try and check in see if they would allow us to do so as we had traveled a long ways to get there. The front desk lady told us it would be 45-50 min as they hadn’t even started cleaning the room yet, so we waited in the lobby until it was ready. While we waited my husband needed to use the restroom so he did and then he called me from the bathroom asking me if I could let him out as the door handle was not only missing but broken and he was locked in the bathroom from the inside and couldn’t get out. Fast forward to being able to check in at 3:15 we went to our room and it was filthy, nothing looked like it had properly been washed or cleaned, the light fixtures were hanging off the walls, the smoke detector was dangling from the ceiling by wires and there was a hole in the bathroom door. The most disgusting part was my toddler was crawling around on the carpet and I’m not even exaggerating when I say the tops of his feet were black from how dirty the floor was, it was absolutely disgusting! This all was only a portion of our one night stay, needless to say we will never go back!
於 2023 年 10 月住了 1 晚

8/10 不錯

Kevin

讚好：客房舒適度
不滿：住宿狀況
Many little things wrong
Some broken things in the room… not a huge deal, just lights burned out, tv needed to be reattached, lid to coffee pot broken.
於 2023 年 9 月住了 1 晚

8/10 不錯

Gina

讚好：整潔度和住宿狀況
於 2023 年 9 月住了 1 晚

4/10 欠佳

Lawrence (Fairfax)

讚好：整潔度
Second time I stayed here. Was fine the first time. Was fine the second time until the last night. A guest in a nearby room was smoking, which is against the rules, and it traveled through the ventilation system and made my room smell terrible.
於 2023 年 8 月住了 5 晚

10/10 優異

Sarah

讚好：整潔度和住宿狀況
Very quiet despite being busy. Very family friendly and the pool was great
於 2023 年 9 月住了 3 晚

10/10 優異

Anastasia

親子同遊
讚好：設施服務和住宿狀況
We really enjoyed our stay here, the room was extra comfortable, clean, and the kitchenette is really helpful! We woke up energized because the bed is very nice! Great staff, and nice breakfast
於 2023 年 9 月住了 1 晚

8/10 不錯

Shauna

讚好：整潔度
於 2023 年 8 月住了 1 晚

6/10 一般

Ali

家人同遊
讚好：整潔度
於 2023 年 8 月住了 2 晚

6/10 一般

Makayla

親子同遊
不滿：整潔度和住宿狀況
There was blood on our comforter, the counter was still dirty, as was the shower. The beds were made though so it "appeared clean". I was told the GM would contact me and they never did. My husband tripped in the hallway on loose carpet and there was loose carpet in the elevator. Super cold pool. I did love that it was a very quiet hotel.
於 2023 年 8 月住了 2 晚

8/10 不錯

Lawrence (Fairfax)

讚好：整潔度和住宿狀況
不滿：設施服務
Room was clean and air conditioning worked well. The included breakfast wasn't bad, but it wasn't as good as I've had elsewhere. The fitness room was way too humid, a bit cramped, and limited in equipment. Parking was tight because workers from next door construction project were parking in the hotel lot.
於 2023 年 7 月住了 8 晚

4/10 欠佳

Angela

於 2023 年 7 月住了 2 晚

10/10 優異

Bernadine

讚好：整潔度
於 2023 年 7 月住了 1 晚

4/10 欠佳

Ulyssea

家人同遊
讚好：設施服務
Property on the outside was fine .. but I did have Ac issues
於 2023 年 7 月住了 7 晚

4/10 欠佳

Shelly

於 2023 年 7 月住了 1 晚

10/10 優異

Mattie

於 2023 年 7 月住了 1 晚

10/10 優異

Jonathan W.

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Staff was friendly, laid back and helpful when needed, approachable. The room was clean, super comfy bed, good breakfast.
於 2023 年 7 月住了 4 晚

8/10 不錯

Diana

家人同遊
讚好：整潔度和住宿狀況
Poor entrance poorly marked
於 2023 年 7 月住了 1 晚

8/10 不錯

Ike

於 2023 年 7 月住了 5 晚

10/10 優異

Tracy

於 2023 年 7 月住了 3 晚

6/10 一般

Nicole

於 2023 年 7 月住了 3 晚

10/10 優異

ROBIN

於 2023 年 7 月住了 2 晚

8/10 不錯

Dwaine

於 2023 年 6 月住了 1 晚

8/10 不錯

Renee

於 2023 年 6 月住了 1 晚

10/10 優異

Nicholas

讚好：整潔度、設施服務和住宿狀況
Nice and clean. Glad we chose it.
於 2023 年 6 月住了 3 晚

8/10 不錯

Richard

於 2023 年 6 月住了 1 晚

10/10 優異

Colin

於 2023 年 6 月住了 1 晚