New Castle Ommelander Park Hotels

"Our bed made a lot of noise and the tv didn't have regular channels or how to use the tv for local news."

"The parking was great. The staff was friendly. The rooms were clean. My only complaint was there was no breakfast setting but overall I enjoyed my stay. "

"Despite advertising a pool and hot tub and displaying both as their thumbnail for the listing, the hotel did not have a pool/hot tub as advertised. When questioned about it, the front desk attendant said that it was closed for renovations that “just started today”. There was no maintenance/construction crew present throughout the duration of my stay. Mind you I had called to confirm the hours the pool would be open the day before my check in date. An added bonus was that I had to go to the front desk every day (sometimes multiple times in a day) to get my key card reprogrammed even when I made sure that the key cards came into no contact with anything magnetic (cell phones, credit cards etc.) The facilities were well kept and clean is about the only positive experience about staying there. They did nothing about a few loud parties that went on throughout the week, and housekeeping never showed up at all, the A/c unit had to be kept at full power to chill the room even slightly in early spring weather. If you’re in a pinch and just need a place to lay your head for a night or two then by all means but if you’re looking for any kind of actual hospitality service then look elsewhere "

"Parking was very tight later in the evening and night. Break fast was good both days we stayed. "

"Friendly and helpful staff"

"Breakfast "

"Made for a very nice and comfortable one night stay"

"Rooms were clean and functional. Reserved a 2 bed room and got 1 small bed. Not even a king size for for taking a bed away. This is the third IHG reservation where they did not honor the reservation and I got downsized for the same price. Looking else but facilities were ok at this hotel and staff was very nice."

"I had a really disappointing experience at this hotel and would not stay here again. The room was not clean when I arrived, which immediately set a bad tone for the stay. To make matters worse, there were no towels provided, so I had to go out of my way just to get basic necessities. Also the majority of the outlets did not work ! The biggest issue, however, was seeing roaches in the room. That is completely unacceptable and made me feel uncomfortable the entire time. Cleanliness and basic hygiene should be a priority for any hotel, and this place clearly fell short. Overall, I would not recommend staying here. Definitely not worth the money or the stress."