欧斯坦得旅游套票 | 欧斯坦得机票+酒店优惠低至 4 折

Self-check but the staff are very laid-back :) Many times there is no one at the lobby to serve. Coffee machine is shut down in the lobby. Sparkling water is just normal still water. There was a staff being busy with another couple checking in ( while I got no assist at all when I check in ). I request to get my luggage and he asked me to sit down first. Waited 10 mins and turned out he’s forgot my request and freely chatting with the senior manager. I stood closer and the manager gave him a hint. Saw me but then continued to chat then slowly went to take a wrong luggage to me. No apologises whatsoever. It was late at 12am and I just wanted to m shower and sleep since I had a very early meeting. Meanwhile the (suppose) senior manager just bounces every request to others by saying : you can find my colleague. He just sat at the bar and drank while there were more than 1 group of guests in need. Not sure why and they did not clean our room at the second last night with the cleaning card hanged outside. ( we left in the morning ) Another room’s guest put their finished meal in the corridor for collection but it was there whole day/night. Good location and facilities but poor service.

Food in fridge was stolen, others satisfactory.

Staying at Rotterdam is a good choice if you have you car rather than staying at Amsterdam. Delta hotel location is ok as we are traveling with car, and with free parking. Nice river view from the room. Yet, I’m booking the room for 3 people, and pay for the 3rd person for a deluxe suit. When we have in at late night, we find only one double bed and so single sofa in the room. Only 2 blankets and 2 pillows as well. We do not have energy to complain to the hotel as we were tired and wanna grab the rest asap after a long day. My friend can only sleep on the sofa and we call the reception to give us an extra blanket. If you are traveling with 3 people, please be attention that they do not have 3 beds-room even they offer you a “deluxe suit” and claimed it is suitable for 3...... The breakfast is good, bed is comfortable, and staffs are good.