We were island hopping throughout Greece and stayed at many hotels, but unfortunately this was by far our most disappointing stay.
Immediately upon check in, the room was not as pictured. What you see in the listing may not be what you get, photos from different rooms are shown together as one. We booked a pool-view room with a “private” hot tub, and it did not match what we believed we were booking.
The hot tub was disgustingly dirty and not private at all—it was exposed to the hotel entrance and side of the building. I asked the woman at the front desk (not sure here name, she’s the only one with glasses) if it could be properly cleaned. She simply said it is cleaned every day. I asked again for extra attention, yet it was left exactly the same. Her attitude throughout our stay was unpleasant and dismissive, and this was not a language barrier as she spoke very good English.
The room also did not feel properly cleaned. Housekeeping made the bed, but the sheets did not appear to be changed and surfaces weren’t properly wiped. I felt uncomfortable enough that I kept my suitcase locked also.
+ Shower never stays at the same temp it’s hot and cold every second
Breakfast was standard, but we repeatedly saw flies getting into the open yogurt and peach containers.
Naxos itself was amazing, and thankfully our experience outside the hotel was completely different. It’s unfortunate this hotel was such a negative part of our stay.