Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was more than happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
We’ve stayed in probably 7 different condos with this rental company so we’ve had the best and now the worst, but we didn’t let it ruin our vacation. Upon arrival two of us had sneezing fits from the dust, check the fans about 2” of dust alone. My husband had to switch cords on the master TV bc someone disconnected cable? The fan in master is about to fall so please check on it, we left it off. Half the elevators seemed to work (typical though). The master bed was awful, hard on one side & no support with sore ribs from springs. Living room couches should be trashed, they’re flat, stained and filthy, even after taking off covers & washing! Kitchen lacked a K cup coffeemaker (no biggie but should be mentioned) and the dryer needs fixing or replacing. 3 dry cycles per load, so annoying. Kids beds were squeaky but they slept better than us. Dishwasher did not have a working dry cycle so all dishes came out wet. Refrigerator had a broken door drawer so we left it in wash room so nobody else would drop their groceries thinking it worked. And a first, the **** lazy river was GREEN, never has it ever looked so bad in our history of stays. I think we will stick with another room or go back to OB 2 as they are new with great comfortable furnishings. Sorry to knock this one so much but $6k in vacation money was hard earned for our annual family trip. Love the rental company just not this condo, ph West 2, room 1107. Please take a look & fix it up!