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橙色海灣萬豪春季山丘套房酒店的評價

3 out of 5
橙色海灣萬豪春季山丘套房酒店
4673 Wharf Parkway West, Orange Beach, AL

評價

9.4

完美

10 分評分，優異；928 則評價中有 688 則" "
8 分評分，不錯；928 則評價中有 171 則" "
6 分評分，一般；928 則評價中有 40 則" "
4 分評分，欠佳；928 則評價中有 12 則" "
2 分評分，很差；928 則評價中有 17 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Linmin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice!near the beach!
於 2021 年 11 月住了 1 晚
Springhill Suites Orange Beach Team 於 2021年11月8日的回應
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! Hope to see you again soon!

10/10 優異

Kay

讚好：整潔度、職員與服務和住宿狀況
Great Stay will book again.
於 2024 年 4 月住了 1 晚
Springhill Suites 於 2024年4月6日的回應
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 優異

Theodore

家人同遊
The location and the staff. Stephanie was super helpful at the reservation front desk
於 2024 年 3 月住了 1 晚
Springhill Suites 於 2024年4月6日的回應
We really appreciate you taking the time out to share your experience with us. We agree, Stephanie is terrific! We hope to see you again soon!

10/10 優異

Lori

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location!
於 2024 年 4 月住了 1 晚
Springhill Suites 於 2024年4月4日的回應
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! Hope to see you again soon!

10/10 優異

David

於 2024 年 4 月住了 1 晚
Springhill Suites 於 2024年4月22日的回應
Thank you very much for giving us an excellent score. Our team's commitment to service and guestsatisfaction is a main focus, and we are delighted to hear you enjoyed your stay. Looking forward towelcoming you back again soon!

10/10 優異

Milton

讚好：整潔度、職員與服務和住宿狀況
Very nice and clean
於 2024 年 3 月住了 2 晚
Springhill Suites 於 2024年4月2日的回應
Thank you very much for your positive feedback! We hope to serve you again in the future

10/10 優異

Cassie

於 2024 年 3 月住了 1 晚
Springhill Suites 於 2024年4月22日的回應
Thank you very much for giving us an excellent score. Our team's commitment to service and guestsatisfaction is a main focus, and we are delighted to hear you enjoyed your stay. Looking forward towelcoming you back again soon!

10/10 優異

anthony

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel was very clean! Great view of marina. Pool was very nice. Would have liked if breakfast was better stocked and more options, but this hotel overall was great! Staff all very friendly and accommodating. Would definitely stay again!
於 2024 年 3 月住了 2 晚
Springhill Suites 於 2024年3月30日的回應
Thank you for taking a moment to share your experience with us. We look forward to welcoming you back in the future.

10/10 優異

Tracy (Earle)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice staff,loved the view, breakfast clean room, etc etc etc
於 2024 年 3 月住了 1 晚
Springhill Suites 於 2024年3月27日的回應
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! Hope to see you again soon!

10/10 優異

Donna

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was nice and quiet! The staff was very friendly and helpful! Greeted me as I came in and as I left!
於 2024 年 3 月住了 2 晚
Springhill Suites 於 2024年3月22日的回應
Thank you for taking a moment to share your experience with us. We are happy to hear that you enjoyed your stay.

10/10 優異

Sidney

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay!! Right on the docks..
於 2024 年 3 月住了 1 晚
SpringHill Suites 於 2024年3月16日的回應
Thank you for taking a moment to share your experience with us. We look forward to welcoming you back in the future!

10/10 優異

Shari

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
Springhill Suites Orange Beach Team 於 2024年3月12日的回應
Thank you for sharing your experience at Springhill Suites Orange Beach at The Wharf. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. Hearing directly from our guests is integral to our ability to continue to enhance our service. We hope you will come back and visit us again soon!

8/10 不錯

Drew

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Springhill Suites 於 2024年3月10日的回應
Thank you for taking a moment to share your experience. We look forward to welcoming you back in the future!

10/10 優異

Paul

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Springhill Suites 於 2024年3月6日的回應
Thank you for taking the time to share your experience. We look forward to welcoming you back!

2/10 很差

GARY

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Hotel was suppose to be no animals allowed , service animals only with cleaning fee. Dogs everywhere. Emotional support dogs are not service dogs they are for people with mental problems and they need to stay where it is animal friendly .wont come back
於 2024 年 2 月住了 1 晚
Michelle Davis - General Manager 於 2024年2月26日的回應
Gary, The hotel is required to follow Federal and State law; which only allows the hotel staff to ask if the animal is a service animal and not an emotional support animal. The law does not allow the hotel to request proof of the guest’s answer. Unfortunately, the actions of others ruined your stay with Springhill Suites Orange Beach. We would hope that you will give Springhill Suites Orange Beach another chance.

10/10 優異

Jaime

讚好：整潔度、職員與服務和住宿狀況
Nice
於 2024 年 2 月住了 1 晚
BJW 於 2024年2月27日的回應
Glad you enjoyed your stay here. Hope you come back stay with us again at Springhill suites. Thank you for choosing to stay with us.

10/10 優異

Thomas

Nice digs
於 2024 年 2 月住了 2 晚
Springhill Suites 於 2024年2月24日的回應
Thank you for taking a moment to share your experience.

10/10 優異

Jacklyn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Springhill Suites 於 2024年1月30日的回應
Dear Jacklyn,Thank you very much for giving us an excellent score. Our team's commitment to service and guestsatisfaction is a main focus, and we are delighted to hear you enjoyed your stay. Looking forward towelcoming you back again soon!

10/10 優異

Kelly

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Property
We stayed here for the New Year. Beautiful property, clean rooms, friendly staff.
於 2023 年 12 月住了 1 晚
Springhill Suites 於 2024年1月3日的回應
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! Hope to see you again soon!

10/10 優異

Crystal

讚好：整潔度、職員與服務和住宿狀況
Springhill Suites 於 2024年2月24日的回應
Thank you for taking a moment to share your experience.

10/10 優異

Carolyn

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was great and we will be staying there again in Feb 2024
於 2023 年 12 月住了 1 晚
Springhill Suites 於 2023年12月6日的回應
Thank you for taking a moment to share your wonderful experience. We look forward to welcoming you back in the future!

10/10 優異

Daniel

伴侶同遊
Very clean, well maintained
於 2023 年 12 月住了 1 晚
Springhill Suites 於 2023年12月6日的回應
Thank you for taking a moment to share your experience. We look forward to welcoming you back in the future!

8/10 不錯

Rosiland

於 2023 年 10 月住了 3 晚
Springhill Suites 於 2023年11月17日的回應
Rosiland,Thank you for providing feedback about your recent stay with us. We look forward to welcoming you back in the future!

10/10 優異

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location. Beautiful hotel.
The hotel itself was beautiful, spacious and clean! Service was superb. The only comment I would have is that I wish they would have had coffee in the lobby throughout the entire morning. They put the coffee away when breakfast ended and didn’t bring it out until the breakfast began. I left on a Sunday morning at 6:30 AM and was hoping to grab a cup for the road but since breakfast didn’t start until seven there was no coffee available. There was a coffee maker in the room and I could’ve made it if I really needed to, so it’s not that big of a deal, but it was enough to be noticeable.
於 2023 年 10 月住了 3 晚
Springhill Suites 於 2023年10月31日的回應
Thank you for sharing about your experience at our location. I am very sorry to hear that you were disappointed about coffee not being available the entire morning. We look forward to welcoming you back in the future.

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Clean, great location
於 2023 年 10 月住了 2 晚
Springhill Suites 於 2023年10月29日的回應
Thank you for taking a moment to share your experience. We look forward to welcoming you back in the future.

10/10 優異

Ashlee

家人同遊
讚好：設施服務
Very friendly, convenient and perfect stay!
於 2023 年 10 月住了 1 晚
Springhill Suites Orange Beach Staff 於 2023年10月30日的回應
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 優異

Walter

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All was good
於 2023 年 10 月住了 2 晚
Springhill Suites Orange Beach 於 2023年10月23日的回應
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is a main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 優異

JOHANNA

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff friendly & helpful. Room clean. Extra towels given upon request. No complaints.
於 2023 年 10 月住了 1 晚
Springhill Suites 於 2023年10月16日的回應
Johanna,We thank you for providing such excellent feedback in regard to our hotel team and our location. We look forward to welcoming you back in the future. Have an amazing day!

10/10 優異

Tracy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome weekend
Great location for concerts at the Wharf
於 2023 年 10 月住了 1 晚
Springhill Suites 於 2023年10月12日的回應
Tracy,Thank you for taking a moment to share about your experience. We are delighted that you enjoyed our location!

10/10 優異

Jackie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Little bit noisy
Fantastic location. Except for the gravel/dirt loading site next door. Backup beepers starting at 7am. Everything else was amazing.
於 2023 年 10 月住了 1 晚
Springhill Suites 於 2023年10月12日的回應
Jackie,Thank you for taking a moment to share about your experience. We do apologize for the backup beepers starting at 7 am. We are delighted that you enjoyed our location.

8/10 不錯

Dell

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful view of the canal and marina. Staff was very nice. Thanks Leslie for your help when we got in late.
於 2023 年 10 月住了 1 晚
Springhill Suites 於 2023年10月12日的回應
Dell,Thank you for providing wonderful feedback in regard to the beautiful view. We are so delighted that staff was very nice. Thank you for the team member recognition for Leslie. Have an amazing day!

10/10 優異

Marie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk was welcoming and professional. The hotel is really nice and clean. The rooms were a good size and had good pillows and nice bed, very comfortable. Area around convenient to walking to the Wharf amphitheater. Plenty of restaurants and stores walking distance.
於 2023 年 10 月住了 1 晚
Springhill Suites 於 2023年10月9日的回應
Marie,Thank you for taking a moment to share your experience. We are delighted that you had an excellent stay. We look forward to welcoming you back in the future.

10/10 優異

Michelle

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Had a great 3 night stay.
Awesome hotel. Friendly staff.
於 2023 年 9 月住了 3 晚
Springhill Suites 於 2023年10月4日的回應
Michelle,Thank you for taking a moment to share your experience. We appreciate the wonderful feedback about our hotel and staff. Have an amazing day!

10/10 優異

Roberta

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My daughter and I took a girls trip to the beach for a long weekend. This property was beautiful! Within walking distance to some lovely shops and many wonderful eateries. The bar and grill at the property itself is a total understatement. It may be labeled bar and grill, but it is fine dining at it's best!! You will NOT be disappointed!! I can't wait for next years trip!! We WILL be going back!!
於 2023 年 9 月住了 4 晚
Springhill Suites 於 2023年9月26日的回應
Roberta,Thank you for providing such amazing feedback about your recent stay with us. We look forward to welcoming you back on next years trip!

8/10 不錯

Sam

伴侶同遊
讚好：整潔度和職員與服務
Like we’re there was a restaurant right next to it had good food and can walk to the stores and other restaurants. But needed better breakfast selections. And told the people at the Desk that the room the sink was slow draining in the restroom area. And also did not like the a/c was on a Motion sensor so if you was gone out of the room it will turn off and don’t move a lot sleeping you burn up. Or you have to turn the temp low to compensate for it.
於 2023 年 9 月住了 4 晚
Springhill Suites 於 2023年9月22日的回應
Dear Sam,Thank you for the feedback provided about your recent stay at our location. We are delighted that you enjoyed the location of restaurants and stores. We appreciate the feedback in regard to the room sink and the motion temperature sensor. We will relay this feedback to the appropriate departments to investigate. We look forward to welcoming you back in the future!

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
By trip
Everything was great nice happy smiling faces comfort and clean
於 2023 年 9 月住了 1 晚
Destiny, Front office manager 於 2023年9月17日的回應
Thank you so much for staying with us! It was a delight to have you. Come see us again!

2/10 很差

Benjamin

They did not hold my reservation. I had no room when I showed up for checkin.
於 2023 年 9 月住了 1 晚
Springhill Suites 於 2023年9月19日的回應
Benjamin,Thank you for taking a moment to share your experience. Our sincere apologies for not having an available room ready for your arrival of 11:40 am on 09.16.2023. The reservation booked for 09.15.2023 unfortunately went to no show since you did not arrive. We hope to see you again in the future.

8/10 不錯

Lynda

家人同遊
讚好：整潔度和住宿狀況
Nice. House keeping needs improvement
於 2023 年 9 月住了 3 晚
Springhill Suites 於 2023年9月16日的回應
Thank you for taking the time to share your experience at our location. Have an amazing day!

10/10 優異

Tyrone

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Awesome experience
於 2023 年 9 月住了 1 晚
Springhill Suites Orange Beach Team 於 2023年9月14日的回應
Thank you very much for giving us an excellent score. Our team's commitment to service and guestsatisfaction is a main focus, and we are delighted to hear you enjoyed your stay. Looking forward towelcoming you back again soon!

8/10 不錯

Natalie

家人同遊
讚好：職員與服務
Overall the say was okay. The staff was super friendly and welcoming, however the noise level wasn’t the best. Also, our floor was super sticky
於 2023 年 9 月住了 2 晚
Springhill Suites 於 2023年9月11日的回應
Natalie,Thank you for sharing your experience at our location. We are delighted that the staff were super friendly and welcoming. On behalf of the entire hotel team please accept our sincerest apologies for any inconvenience the noise level caused and for the floor being super sticky. We look forward to welcoming you back in the future. Have an amazing day!

10/10 優異

Diane (Dothan)

於 2023 年 9 月住了 1 晚
Springhill Suites Orange Beach Team 於 2023年9月29日的回應
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! Hope to see you again soon!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Convenient and beautiful location to beach and all
Overall experience was good. Location was great and convenient, close drive to the beach and we had a beautiful view of the wharf. Staff was mostly friendly and helpful with our questions with the exception of one who cared less about our concerns. Bed was very firm and pillows really needed to be replaced. Our microwave didn’t work. Cleaning staff never serviced our room during our stay even when we didn’t have the tag on the door. I guess we should have requested it. We would stay again hopefully next visit will be better than the first.
於 2023 年 9 月住了 4 晚
Springhill Suites Orange Beach 於 2023年9月8日的回應
Thank you for taking the time to let us know about your recent stay. We strive to provide excellent service and it is never our intention to disappoint a guest. We will review this complaint during our next team meeting so that we can avoid any similar problems in the future. We hope to be able to welcome you back at some point so we can make sure that your stay is excellent from start to finish.

8/10 不錯

Jaclyn

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is near the Wharf in a beautiful area with lots of options for dining from tacos, pizza and wings to high end dining. Several live music bar and grills, stores and to top it off the ferris wheel to enjoy the view. Our room was clean, very roomy and had a nice view, just no balcony. The bed needs to either have a memory foam or a new mattress because it was hard and a little uncomfortable. For the 3 nights we were there it was ok. Overall from location, to staff friendliness and cleanliness it was a wonderful time and great place to stay.
於 2023 年 9 月住了 3 晚
Springhill Suites 於 2023年9月6日的回應
Jaclyn,Thank you for taking a moment to share your experience at our location. We are delighted to read that you enjoyed your stay from the staff friendliness to cleanliness. We are very sorry that the mattress was not satisfactory during your visit. I am so happy to hear that you had a wonderful time, and this is a great place to stay.

10/10 優異

Lisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Springhill Suites 於 2023年8月29日的回應
Lisa,Thank you for taking the time to share your experience. We are delighted that you rated us a 10 out of 10! We look forward to welcoming you back in the future.

8/10 不錯

Carl

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Location was great, but the rooms and the bathroom was not the cleaness
於 2023 年 8 月住了 1 晚
Springhill Suites 於 2023年8月22日的回應
Carl,Thank you for taking a moment to share your experience. Please accept our sincerest apologies for the room/bathroom cleanliness not being up to par. We hope this does not deter you from staying with us in the future. Have an amazing day!

10/10 優異

Christina (Milton)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed 2 nights for a concert. The hotel it amazing. Appreciated the free breakfast. I do think $819 a night bc a concert is ridiculous but can’t drink and drive so here we are lol. I also wish the pool had a tiki bar with drinks and snacks. The restaurant is not convenient for the pool but overall we will stay here again. The staff here is wonderful!!
於 2023 年 8 月住了 2 晚
Brian 於 2023年8月19日的回應
Thank you for staying with us and taking the time to share your experience. We strive to provide our guests with the best value for their travel dollar, and we're sorry if you feel we were not successful. Rates do fluctuate based on time of year, so please check back again when your travels bring you back to Orange Beach, AL. We look forward to seeing you again soon!

10/10 優異

Daryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay!
於 2023 年 8 月住了 3 晚
Springhill Suites Orange Beach Team 於 2023年8月14日的回應
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us! Hope to see you again soon!

10/10 優異

Mary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Springhill Suites 於 2023年8月15日的回應
Mary,Thank you very much for giving us an excellent score. Our team's commitment to service and guestsatisfaction is a main focus, and we are delighted to hear you enjoyed your stay. Looking forward towelcoming you back again soon!

8/10 不錯

WILSON

Great for the price
於 2023 年 8 月住了 1 晚
Brian 於 2023年8月8日的回應
Thanks! We’re so happy to hear you had a great stay. Please join us again the next time you’re in Orange Beach, AL.

8/10 不錯

Isidro

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location!
於 2023 年 8 月住了 1 晚
Springhill Suites 於 2023年9月2日的回應
Thank you for taking the time to share your experience. We look forward to welcoming you back in the future.