We have stayed in multiple units at Turquoise Place in the past 7 years, but this was our last. The property in total has gone downhill and is unclean. In our unit, the beds were extremely uncomfortable overall, the master bed had permanent dips in the mattress, the couches were very worn and uncomfortable, the recliner did not recline, the hot water heater in the master bath did not work well enough to provide hot water for all showers, and I could continue. The grill on the balcony would hardly light and was filthy. The most frustrating thing about the unit was that the hot tub on the balcony was out of service for the majority of the time. While I can understand that happens, the aquatics team made little to no effort to get it back up and running for three days. We asked the owner of the property, the maintenance department, and the front desk but the efforts were futile. When I expressed my displeasure with the results to the owner, they offered a small refund but that I could not leave any review or post anything that had negative remarks about Signature Properties. I found this insulting. We will not be returning to Turquoise Place anytime in the future and I would caution those that go with the expectation that this place an "updated unit."