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貝斯特韋斯特普拉斯奧蘭治維爾套房酒店的評價

2.5 out of 5
貝斯特韋斯特普拉斯奧蘭治維爾套房酒店
7 Buena Vista Drive, Orangeville, ON

評價

8.6

優異

10 分評分，優異；662 則評價中有 354 則" "
8 分評分，不錯；662 則評價中有 217 則" "
6 分評分，一般；662 則評價中有 44 則" "
4 分評分，欠佳；662 則評價中有 26 則" "
2 分評分，很差；662 則評價中有 21 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Krystal

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was very nice & clean.
於 2024 年 5 月住了 1 晚

8/10 不錯

Masaharu

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月18日的回應
Dear Masaharu,Thank you for your 4 star rating. We hope to see you again soon.

8/10 不錯

Donna

伴侶同遊
讚好：整潔度和職員與服務
My family lives in Orangeville. I stay at this hotel every time I visit. We usually get a good, quiet room with a nice view. This particular trip our room is noisy (right next to the elevator and ice machine) and our view is a view of the roof. The towels look used and refolded. We are extremely disappointed.
於 2024 年 5 月住了 1 晚
Guest Services 於 2024年5月18日的回應
Dear Donna,Thank you for staying with us again on your trip to Orangeville. We are deeply sorry you did not get a good nights sleep. Please let us know the next time you come to visit Orangeville so we can ensure you have a quiet room away from ice machines and elevator.

10/10 優異

Donald

讚好：整潔度、職員與服務和住宿狀況
Nice and comfortable stay
於 2024 年 5 月住了 2 晚
Guest Services 於 2024年5月11日的回應
Dear Donald,Thank you for your 5 star rating. We hope to see you again soon!

8/10 不錯

Yvette

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Orangeville is a delightful place to visit. Loved all the great cafes and restaurants. The breakfast at the hotel is a bit lacking.
於 2024 年 4 月住了 4 晚
Guest Services 於 2024年5月11日的回應
Dear Yvette,We are happy to hear you enjoyed your time in Orangeville. Our breakfast buffet truly is one of a kind, we are sorry you did not find it to be of good value.We hope to see you back again so we can provide you with a better breakfast experience.

8/10 不錯

Tyson

讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the walkability of this location!!! The room servuce was fine nothing extraordinary. The only negative was the breakfast potatoes...they tasted like they had been reheated over and over. Everything else tasted good.
於 2024 年 4 月住了 6 晚

2/10 很差

Brad

讚好：整潔度
不滿：職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月26日的回應
Dear Brad,We are sorry to hear your experience with us was not satisfactory. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 優異

Denise

伴侶同遊
讚好：設施服務和住宿狀況
Would definitely recommend to stay
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月26日的回應
Dear Denise,Thank you for your 5 star review. We hope to see you again soon.

6/10 一般

Jim

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月26日的回應
Dear Jim,We are happy to hear our location was suitable to your needs. We look forward to your next visit.

10/10 優異

Melissa

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great customer service. The staff were very friendly and accommodating. The hotel was very clean, and the breakfast area was quite pleasant.
於 2024 年 4 月住了 1 晚
Guest Services 於 2024年4月26日的回應
Dear Melissa,We appreciate your kind review. We are happy to hear you enjoyed our friendly service and hotel amenitiesWe look forward to seeing you in the future.

10/10 優異

Marcin

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月26日的回應
Dear Marcin,We are glad to hear your stay with us was an enjoyable one. We hope to see you soon.

10/10 優異

Crystal

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only hotel in Orangeville as far as I can tell. I would choose it again.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月26日的回應
Dear Crystal,Thank you for choosing us! We look forward to your next stay with us.

10/10 優異

Stacey

多人同遊
讚好：整潔度、職員與服務和住宿狀況
This is a great hotel with lots of food and shopping options close by.
於 2024 年 3 月住了 2 晚
Guest Services 於 2024年3月25日的回應
Dear Stacey,We are happy to hear you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 不錯

Claudette

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Been using this hotel for several years. Always been safe and clean. However the bedrooms start to show their age with peeled or patched wallpaper and the desk chair had a large tear on it. But still a friendly, quiet and conveniently located hotel.
於 2024 年 3 月住了 1 晚
Guest Services 於 2024年4月26日的回應
Dear Claudette,Thank you for taking the time to leave us a review and for being a loyal guest of ours. We are sorry to hear your stay with us was not up to our standards. We have plans to renovate in the near future. We look forward to providing you with a superior experience on your next stay.

6/10 一般

Alice

讚好：職員與服務
於 2024 年 3 月住了 2 晚
Guest Services 於 2024年3月25日的回應
Dear Alice,Thank you for your review. We hope to see you again where we can provide you with a 5 star experience.

10/10 優異

Faye

讚好：整潔度、職員與服務和住宿狀況
Close to my meeting very convient.
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月25日的回應
Dear Faye,Thank you for your 5 star rating! We are glad to hear our location was convenient for you. We hope to see you again.

8/10 不錯

Tina

家人同遊
讚好：整潔度和設施服務
Nice sized room and very clean.
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月25日的回應
Dear Tina,Thank you for your kind review. We are happy to hear your stay was enjoyable. We hope to see you again!

8/10 不錯

Donna

伴侶同遊
讚好：整潔度和職員與服務
I regularly come to this Best Western when I come to visit my son. Normally we are pretty satisfied with the hotel and staff. This trip was different in the condition of the toilet, finding lady bugs in the room, poor assistance with replacing room amenities (ie cutlery)
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月25日的回應
Dear Donna,Thank you for your loyalty to the Best Western Orangeville. We deeply apologize for your experience as this is definitely not up to our standards. Your comments have been reviewed with our team to ensure this does not happen again.Thank you for staying with us.

4/10 欠佳

Sarah

於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月25日的回應
Dear Sarah,I’m sorry that you did not find us to be a good value. Your feedback is welcomed as it allows us to monitor and improve. We hope to see you again so we can provide you with a superior experience.

8/10 不錯

Michelle

家人同遊
讚好：整潔度、設施服務和住宿狀況
The room was a great size.
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月25日的回應
Dear Michelle,Thank you for your 4 star rating. We are happy to hear the size of our room was accommodating to your needs.Hope to see you again!

10/10 優異

Luke

家人同遊, 商務旅客
Needs renovation. Hotel is in poor condition
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月25日的回應
Dear Luke,Thank you for your review. We appreciate your feedback. Please note we do have renovations in mind for the near future. We hope to see you back again.

10/10 優異

Cynthia

讚好：職員與服務
於 2024 年 2 月住了 1 晚
Guest Services 於 2024年3月25日的回應
Dear Cynthia,Thank you for your 10 star rating! We hope to see you back again soon.

10/10 優異

Darren

親子同遊
讚好：設施服務
Great staff, great room great visit!
於 2024 年 2 月住了 1 晚
Management 於 2024年2月12日的回應
Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

10/10 優異

Teresa

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff at check-in was excellent. She was very professional and courteous.
於 2024 年 2 月住了 2 晚
Guest Service 於 2024年2月12日的回應
Thank You for taking the time to review your stay with us. Your feedback is extremely valuable to us.

10/10 優異

Courtney (Port Elgin)

讚好：職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Guest Service 於 2024年2月12日的回應
Thank You for your review of your stay at our hotel, your feedback is extremely valuable to us.

4/10 欠佳

Denis

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
old place
於 2024 年 1 月住了 2 晚
Guest Services 於 2024年1月27日的回應
Dear Denis,I’m sorry that you did not find us to be a good value. We aim to impress, so I'm sorry your stay was not satisfactory. Guest satisfaction is our highest priority and I regret that we left you underwhelmed.

8/10 不錯

Tania

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great
於 2024 年 1 月住了 1 晚
Guest Service 於 2024年2月12日的回應
Thank You for your review of your stay at our hotel. Your feedback is extremely valuable to us.

8/10 不錯

Sandra

伴侶同遊
讚好：整潔度和住宿狀況
Breakfast should be open later… stayed New Years Eve and not up at the crack of dawn to make it to breakfast. Disappointed to arrive for breakfast at 10am and not able to have anything to eat.
於 2023 年 12 月住了 1 晚

8/10 不錯

Tania

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 1 月住了 1 晚
Guest Service 於 2024年2月12日的回應
Thank You for your review of your stay at our hotel, Your feedback is extremely valuable to us.

8/10 不錯

matthew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Donald J.

於 2023 年 12 月住了 1 晚

10/10 優異

troy

於 2024 年 1 月住了 1 晚

10/10 優異

Carla

於 2024 年 1 月住了 1 晚

2/10 很差

angela (Wasaga beach)

伴侶同遊
不滿：整潔度和設施服務
於 2023 年 12 月住了 1 晚
Guest Services 於 2024年1月3日的回應
Dear angela,On behalf of our entire team, I would like to apologize for not exceeding your expectations. We hope you will visit us again so we can provide you with a better experience.

8/10 不錯

John (McDougall)

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Our room had a musty odour and some of the wallpaper was peeling.
於 2023 年 12 月住了 1 晚
Guest Services 於 2024年1月3日的回應
Dear John,This is definitely not up to our standards. I have taken note and wish to thank you for all your valuable comments regarding the cleanliness and maintenance of the room. Your feedback is of great importance to us and allows us to monitor and improve our service continually. Thank you for staying with us.

10/10 優異

Graham

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Guest Service 於 2024年2月12日的回應
Thank You very much for your review of your recent stayat our hotel. Your feedback is extremely valuable to us.

6/10 一般

Tanya

於 2023 年 12 月住了 1 晚

10/10 優異

Courtney

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check in staff was extremely nice! Pleasant, breakfast was great! Maintenance gentleman was so friendly, cleaning staff was also friendly! Definitely a great place to stay well done.
於 2023 年 12 月住了 1 晚

10/10 優異

Jason

於 2023 年 12 月住了 1 晚

10/10 優異

Lauren

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Jeremy

伴侶同遊
Great stay!
於 2023 年 12 月住了 1 晚

10/10 優異

Rebecca

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent Breakfast. The hotel was able to accommodated our whole family. The staff was friendly. Thank-you
於 2023 年 12 月住了 1 晚

10/10 優異

Carolin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful
於 2023 年 12 月住了 1 晚

10/10 優異

Karen

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hiking Bruce Trail
Stayed here while hiking the Bruce Trail. Hotel was warm and inviting and close to where we needed to be.
於 2023 年 12 月住了 1 晚

10/10 優異

WILLIAM

家人同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
Only 1 dinner option within Walking Distance Boston Pizza in same parking lot, other than that great place to stay.
於 2023 年 11 月住了 5 晚

10/10 優異

Jason

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Liisa

讚好：整潔度和職員與服務
於 2023 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Heejin

於 2023 年 11 月住了 1 晚

8/10 不錯

Carol

於 2023 年 11 月住了 1 晚