I was very disappointed in the overall maintenance of this property.
It’s run done and dated!
When I checked in I was given a room key, drove to where the room was, walked in and was disgusted to find I was assigned a room that was not cleaned … the bed was unsaid and dirty and the room smelled strongly of cigarette smoke
I called and called and called the front desk which Jo one answered, so I then walked back to front desk and asked if it’s common for them to give people dirty uncleaned rooms, the lady was dismissive and basically said oh sorry, and gave me another room key.
When we went to use the pool area we had to walk upstairs to the front desk again to get pool towels?!?!? Which is ridiculous! Once I walked up there, no one was around… NO employees anywhere…. I waited and waited and finally a guy came and I got some stuff over starched pool towels.
Got to the pool which is in desperate need or a good cleaning and paint job, the. Went to the “hot” tub… which was literally colder than the pool water!!
Very very disappointed in our stay and experience!