The house was a great size for our family of 8, plenty of room, sleeping space, common area. For checkin, the property manager reached had great communication. However when we arrived the gate code was wrong. Also, the air conditioning did not cool and the hot tub did not heat. We called and texted maintenance. Never got a call back. Stayed for 4 days, called & left messages every day and no response. Noone called, noone came to the house. Luckily it was unseasonably cool, but it was very disappointing.