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The Ritz-Carlton, Osaka

5.0 star property
Luxury hotel connected to a shopping centre in Osaka with 4 restaurants

Choose dates to view prices

Photo gallery for The Ritz-Carlton, Osaka

View from room
4 restaurants, breakfast, lunch, dinner served; French cuisine
1 bedroom, Frette Italian sheets, down duvets, minibar
Garden
Lounge
The Ritz-Carlton, Osaka provides a perfect retreat in the city center. Guests can enjoy Swedish massages at the spa, swim in the indoor pool, and dine at four restaurants serving breakfast and French cuisine. On-site shopping completes the experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
The current price is HK$3,579
HK$4,528 total
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 1 King Bed

1 bedroom, Frette Italian sheets, down duvets, minibar

Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Blackout curtains
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View (Corner)

1 bedroom, Frette Italian sheets, down duvets, minibar

Junior Suite, 1 King Bed, Non Smoking, City View (Corner)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
Frette Italian bed sheets
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club Level)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 1 King Bed (Club Level)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (View)

1 bedroom, Frette Italian sheets, down duvets, minibar

Superior Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Blackout curtains
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 1 King Bed (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Blackout curtains
  • 548 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King bed (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Junior Suite, 1 King bed (High Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
Frette Italian bed sheets
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed (Club Level)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Club Level)

1 bedroom, Frette Italian sheets, down duvets, minibar

Junior Suite, 1 King Bed (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed

1 bedroom, Frette Italian sheets, down duvets, minibar

Presidential Suite, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
  • 2508 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Club Level)

Reception

Superior Room, 1 King Bed, Non Smoking (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Japanese style room with up to 5 futons)

1 bedroom, Frette Italian sheets, down duvets, minibar

Suite (Japanese style room with up to 5 futons)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 828 sq ft
  • City view
  • Sleeps 5
  • 5 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds (Club Level)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 2 Queen Beds (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
  • 553 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Junior Suite, 2 Queen Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
Frette Italian bed sheets
  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Suite, 2 Twin beds (Club Level)

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds (Club Level)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
  • 818 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking (Club Level)

1 bedroom, Frette Italian sheets, down duvets, minibar

Superior Room, 2 Single Beds, Non Smoking (Club Level)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
  • 462 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 2 Queen Beds, Non Smoking, City View (Corner)

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Blackout curtains
  • 553 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Twin beds (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Superior Room, 2 Twin beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Blackout curtains
  • 462 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Queen Beds (High Floor)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 2 Queen Beds (High Floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Blackout curtains
  • 553 sq ft
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Suite, 2 Twin beds

55-inch plasma TV with cable channels, TV

Executive Suite, 2 Twin beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds

1 bedroom, Frette Italian sheets, down duvets, minibar

Room, 2 Single Beds

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Blackout curtains
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

1 bedroom, Frette Italian sheets, down duvets, minibar

Deluxe Room, 1 King Bed, Non Smoking, City View (Corner)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Down duvet
Blackout curtains
  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

55-inch plasma TV with cable channels, TV

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Plasma TV
Pillow menu
Separate bedroom
  • 818 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
2-5-25 Umeda, Kita, Osaka, Osaka, 530-0001

What's nearby

  • Grand Front Osaka Mall - 9 min walk - 0.8 km
  • Umeda Sky Building - 12 min walk - 1.0 km
  • Dotonbori - 4 min drive - 4.3 km
  • Osaka Castle - 7 min drive - 3.8 km
  • Universal Studios Japan - 9 min drive - 7.1 km

Getting around

  • Nishi-Umieda Station - 5 min walk
  • Osaka Station - 9 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

Restaurants

  • ‪サイゼリヤ - ‬2 min walk
  • ‪スプレンディード (Splendido) - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪うおっしゅ - ‬2 min walk
  • ‪The Lobby Lounge - ‬2 min walk

About this property

The Ritz-Carlton, Osaka

Luxury hotel near Dotonbori
Located close to Osaka Castle, The Ritz-Carlton, Osaka provides a terrace, shopping on-site and a coffee shop/cafe. Treat yourself to reflexology, a hot stone massage or a facial at The Ritz-Carlton Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and French cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • A front desk safe, wedding services and multilingual staff
  • Meeting rooms, a 24-hour front desk and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 291 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with bidets and free toiletries
  • 55-inch plasma TVs with cable channels
  • Fridges, free infant beds and coffee/tea makers

Similar properties

Indoor pool, open 6:30 AM to 9:30 PM, lifeguards on site

Four Seasons Hotel Osaka

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 118 reviews
The price is HK$3,730
HK$4,769 total
13 Nov - 14 Nov
Four Seasons Hotel Osaka

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 2,100 per night)
  • Valet parking on site (JPY 5,400 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,500 for adults and JPY 2,750 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Hanagatami
  • La Baie
  • Splendido
  • The Bar
  • Xiang Tao

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet (74 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (109 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 37 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
12 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately JPY 5500 for adults and from JPY 2750 for children
  • Self-parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Ritz-Carlton Osaka Hotel
Ritz-Carlton Osaka
Osaka Ritz Carlton
Ritz Osaka
Ritz-Carlton Osaka Hotel Osaka
The Ritz-Carlton, Osaka Hotel
The Ritz-Carlton, Osaka Osaka
The Ritz-Carlton, Osaka Hotel Osaka

Frequently asked questions

Does The Ritz-Carlton, Osaka have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at The Ritz-Carlton, Osaka?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Osaka on 24 Nov 2025 start from HK$3,579.11, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Osaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Osaka?

Self-parking is available for JPY 2100 per night. Valet parking is available for JPY 5400 per day.

What time is check-in at The Ritz-Carlton, Osaka?

Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Ritz-Carlton, Osaka?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Ritz-Carlton, Osaka located?

Located in Umeda, this luxury hotel is 2.5 mi (4 km) from Dotonbori and 2.7 mi (4.4 km) from Osaka Castle. Universal Studios Japan and Osaka Aquarium Kaiyukan are also within 6 mi (10 km). Nishi-Umieda Station is only a 5-minute walk and Fukushima Station is 6 minutes.

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Reviews

The Ritz-Carlton, Osaka Reviews

9.4

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 775 out of 1000 reviews
Rating 8 - Good. 160 out of 1000 reviews
Rating 6 - Okay. 35 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ritz is a hard act to follow - make this hotel the last one on your journey because this is the best hotel experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Ritz I stayed in
Stayed 4 nights in Apr 2025

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, ggood service and well located
Stayed 5 nights in Oct 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very elegant hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing staff! We always enjoy our stay at the Rotz Carlton.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing hotel ever! So classy and staff was so nice and attentive. Thk you for a wonderful vacation!
Stayed 3 nights in Jun 2023

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has given us the best experience ever. I will come back and stay at this wonderful hotel when I am in Osaka
Stayed 5 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding Service & Comfort

The hotel staff were outstanding First class service. Great breakfast and luxurious room Classic style and design yes and not my usual choice but this was just the best hotel around. Go there!
Stayed 3 nights in Jan 2025

10/10 Excellent

Sang Hoon

Liked: Cleanliness, staff & service, property conditions & facilities
Thus hotel has 4 superb restaurant(Japanese, French, Chinese and Italian). Also, lobby lounge afternoon tea is great option for relax. It has small spa but clean and hot spring level water! Best and professional staff, especially at lobby lounge!
Stayed 2 nights in Sep 2024

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service
Stayed 6 nights in Nov 2024

10/10 Excellent

Gilad

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and facility. A small detail I liked: they supply you with plenty of good quality water bottles - very useful convenience when touring.
Stayed 2 nights in Jun 2023

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Georgian glamour in Osaka- Unique!

Simon was amazingly kind and warm! Kudos to the whole team for keeping the operations seamless and ticking over the busy holiday period! Rooms were spacious and turndown service provided.
Stayed 4 nights in Dec 2023

10/10 Excellent

Naoko M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I've been going there since they opened. I noticed their service is slow this time.
Stayed 4 nights in Oct 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect. Staff was overly helpful and considerate. 5 stairs!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service. Amazing food. All around exceptional experience!!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Dandan

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in Sep 2025

10/10 Excellent

YUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの眺望、部屋の調度品等、非常に素晴らしい体験でした
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very nice property. The service was very good, but perhaps not quite up the 5 star quality that Ritz-Carlton is know for. The Club Lounge was slightly less impressive than what we have experienced at other 5 star hotels.
Stayed 3 nights in Aug 2025

10/10 Excellent

Atsuyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回もクラブラウンジ付きのお部屋で楽しいホカンスを楽しめました！ 皆さんの温かいおもてなしに気持ちよく過ごせました。
Stayed 1 night in Aug 2025

8/10 Good

Tsukasa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were many dining options. We used in room service and the food was ok. It was a bit cold. The bed was amazing. They offered bed guards for children too.
Stayed 1 night in Aug 2025

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
流石リッツカールトン、最高でした
Stayed 1 night in Aug 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz @ Ōsaka was one of the best experiences in our wonderful trip to Japan. From the front door you can feel the genuine service from all the staff. The tea lounge, the breakfast buffet am penalized with a live piano player, the easy access to metro station, the amazing Umeda view at night from our luxurious and elegant room, the splendid French cuisine at Le Baie - Michelin restaurant. All together made my wife Bday experience unforgettable. Special thanks for to Mounir at the lobby, Ayumi at the buffet, Chef Christophe at Le Baie, and Simon for making our stay very memorable. Definitely we will be back. 10/10.
Stayed 3 nights in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful anniversary stay in Japan

Can’t go wrong with the Ritz
Stayed 1 night in Jul 2025

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrí

Hotel incrível. Staff atencioso e prestativo. Quartos lindos, restaurantes ótimos. Foram dias sensacionais.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Jun 2025