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"Amazing hotel with a vibrant young staff. The rooftop bar serves excellent cocktails, and the restaurant is also top-notch – definitely a highlight of the stay. However the atmosphere created by American tourists were noticeable. A certain amount were very loud and lacked consideration for others, which affected the overall very elegant ambiance. As an European traveler seeking a quieter or more cultured environment this might be a downside."

"Highly highly recommend! As soon as you step foot into the hotel, the service was amazing! The staff did not speak great English, but we were able to use simple words to communicate. The property itself is immaculate! No shoes are allowed as soon as you entered the hotel. I wore my white socks around the hotel all day and the bottom was still clean at the end of the day. You always see someone mopping or cleaning. The complimentary services (coffee, matcha, water, ice cream, soba noodles) was such a fantastic treat. Their breakfast buffet is a must because it is so delicious. The late night soba is also a must! The onsite onsen is also a must try. There were so many different pools and it was super clean! Overall, this is the best hotel we’ve have stayed at. The price per night is a great steal for this 5-star hotel!"

"Really nice hotel with fairly spacious room for Japan. The entrance and lobby area is lovely. Short walk to goju station only 1 stop from Kyoto, and easy walk to Gion with loads of bar and restaurant options. Great lounge in the basement with complimentary drinks and snacks and beautiful onsen and gym also. Only downside was the breakfast was quite expensive with not a huge selection compared to others on my trip. I would like to see more fresh fruit available. Otherwise my stay here was really perfect."

"nice hotel"

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"Very friendly staff, clean hotel, great location. "

"This was our first time staying in an onsen hotel. The property is loaded with amenities: an on-site hot and cold water onsen, a lounge with 24 hours of free drinks, a happy hour with wine included. Our room was gorgeous, with tatami mat floors and comfortable beds they set up. We had a glass wall shower and views of Lake Biwaka. My only criticism is that some of the furnishings seem a bit dated. But everything else was spectacular."

"Fantastic service. Friendly and helpful staff."

"Nice location, only few mins walk to Kyoto Station. The Room was spacious and very clean. Staff were very helpful. Overall a good hotel. Highly recommended if you want to stay near kyoto station. "