大堂

渥太華市區希爾頓欣庭酒店的評價

4 out of 5
渥太華市區希爾頓欣庭酒店
361 Queen Street, Ottawa, ON

評價

8.8

優異

10 分評分,優異;1001 則評價中有 629 則" "
8 分評分,不錯;1001 則評價中有 240 則" "
6 分評分,一般;1001 則評價中有 64 則" "
4 分評分,欠佳;1001 則評價中有 37 則" "
2 分評分,很差;1001 則評價中有 31 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

8.6/10 

環保程度

評價

6/10 一般

Hsiao Fen

家人同遊
於 2023 年 12 月住了 8 晚
GM 於 2024年1月9日的回應
Dear Hsiao Fen, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Wayne Day, GM

10/10 優異

Shuhua

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I like here very convenient
於 2023 年 2 月住了 1 晚
GM 於 2023年2月19日的回應
Dear Shuhua,Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again.Best,Wayne DayGeneral Manager

10/10 優異

Janet

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Travelled with family - the room was spacious and front staff made the kids feel very special. It was great! Have recommended it repeatedly. Will stay there again.
於 2024 年 5 月住了 3 晚
GM 於 2024年5月5日的回應
Dear Janet, I appreciate you sharing your kind review with us and other travelers. I'm delighted that we were well-suited to your family vacation. I'm happy you could take advantage of our spacious suites and fun location. We look forward to hosting your family again soon. Best, Wayne Day, GM

6/10 一般

Frank

讚好:住宿狀況
I did not like the fact that i was placed on the same floor as a bunch of teen agers that made noise all night
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Dear Frank, I'm sorry that guest noise kept you from having a restful night's sleep; please forgive us. Your comfort is our highest priority, and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your review. Sincerely, Wayne Day, GM

10/10 優異

Mona Lisa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was clean, staff were efficient & helpful; it was close to everything we wanted to do.
於 2024 年 4 月住了 2 晚
Guest Services 於 2024年4月29日的回應
Dear Mona Lisa,Thank you very much for your 5/5 review. We are very happy that you were thoroughly satisfied with your experience and hope to have the opportunity to welcome you again in the future.

8/10 不錯

Richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quelques problèmes avec la chasse d’eau de la toilette et le coffre fort. Personnel très sympathique et amical.
於 2024 年 4 月住了 5 晚
GM 於 2024年4月16日的回應
Dear Richard, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Sincerely, Wayne Day, GM

10/10 優異

Laetitia Danielle

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean place and friendly staff
於 2024 年 4 月住了 1 晚
GM 於 2024年4月14日的回應
Dear Laetitia Danielle, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and overall cleanliness while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Wayne Day, GM

10/10 優異

Janelle

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a fantastic hotel with truly pleasant staff. Perfectly situated by transit and easy to navigate. The one bedroom suite is very spacious and comfortable and came with everything we needed. Pool is saltwater (a personal fave) and the food from the restaurant (tulip) is delicious and filling. Can't say enough good things.
於 2024 年 4 月住了 1 晚
Regards/Donnalee/Guest Relations 於 2024年4月8日的回應
Hi Janelle. Thank you for taking the time to share with us such wonderful comments about your stay. We are happy to know that we were able to meet your expectations. By telling us what you enjoyed about your stay, you are helping us to deliver superior experience for you and other guests in the future. We look forward to welcoming you again soon.

10/10 優異

paul

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was amazing by making sure we were very comfortable. The Tulip restaurant went beyond my expectations for my mothers 90 th birthday
於 2024 年 4 月住了 2 晚
Regards/Donnalee/Guest Relations 於 2024年4月8日的回應
Hi Paul. Thank you for taking the time to share with us such wonderful comments about your stay. We are happy to know that we were able to meet your expectations. We are pleased to know that the culinary team hit the mark in service and food quality.We look forward to welcoming you again soon.

10/10 優異

Allyson

讚好:整潔度、職員與服務和住宿狀況
Perfect place!
於 2024 年 3 月住了 1 晚
GM 於 2024年4月5日的回應
Dear Allyson, Thank you for this flawless review and recommendation. It's feedback like this that keeps us smiling. We hope to host you again soon. Best, Wayne Day, GM

10/10 優異

Mike

親子同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, great breakfast included with stay. Highly recommend and will stay here again.
於 2024 年 3 月住了 3 晚
GM 於 2024年4月2日的回應
Dear Mike, It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon. Best, Wayne Day, GM

8/10 不錯

Nicole

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Staff were really friendly and the free breakfast is better than most you pay for. Pool was great but deep if you have little kids. Only reason it lost a star was the bed was ok, surrounding area wasn’t very lively, but walkable to parliament, and a couple little details were missing ( we booked for 3 and only had 2 towels, no shampoo in dispenser, little things like that).would give 4 and 1/2 if able to.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月27日的回應
Dear Nicole, We are thrilled to hear that your stay with us was comfortable and enjoyable! Your feedback is incredibly valuable to us, and we appreciate both your positive comments and suggestions for improvement. It is our sincere goal to provide the best possible experience for our guests, and we are honored that you would recommend us to others. We can't wait to welcome you back soon! Best, Wayne Day, GM

2/10 很差

Monika

家人同遊
讚好:整潔度
不滿:職員與服務
Hi have travelled to 80 countries and have never been spoken down to by one male receptionist, and a male manager. I simply asked for them to access my points through Hilton. They told me they could not access my points. I was spoken to in way that was condescending and uncalled for. Gentlemen took it upon themselves to bully me together. They repeatedly asked yelling out my email address. If this was the correct email address I instructed the manager to stop yelling out my email address and private information so that everyone could hear. I was not able to read the screen because I did not have my glasses so he yelled out once again so if you can’t read the screen and I can’t say out loud your email address and private information then I can’t help you. I have never had my private information yelled out in the lobby of a busy hotel in my life… the manager even yelled out you booked this through a third-party.. Shame on you and Hilton for this poor customer service.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月25日的回應
Dear Monika, I apologize for the unfriendly and unwelcoming behavior you experienced during your visit. It is unacceptable for any of our associates to treat our guests in such a manner. Thank you for taking the time to submit your review. We will address this matter with our team to ensure it doesn't happen again. Please consider visiting us again in the future. Sincerely, Wayne Day, GM

10/10 優異

YOUNG

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is a very convenient and quiet place whether you drive or use public transportation. The pool on the second floor is large and warm, making it great for use in the winter. Although it is a somewhat old facility, traces of relatively well-maintained care are visible throughout. Breakfast is okay to eat. If I visit Ottawa again, I will definitely go back here.
GM 於 2024年3月16日的回應
Dear YOUNG, Thank you for taking the time to share your kind review. I’m glad you found our location convenient and our pool pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Wayne Day, GM

10/10 優異

Phillip

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice, clean, friendly and convenient.
於 2024 年 3 月住了 5 晚
GM 於 2024年3月15日的回應
Dear Phillip, We are thrilled to hear that you had a clean and comfortable experience at Homewood Suites by Hilton Ottawa Downtown. I can assure you that hosting you was our pleasure, and we hope to welcome you back again soon. Thank you for choosing us! Best, Wayne Day, GM

10/10 優異

James (Burlington)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location close to the Parliament and downtown
於 2024 年 3 月住了 2 晚
Donnalee/Guest Relations 於 2024年3月13日的回應
Dear James. Thank you for your feedback. We are happy that you enjoyed your stay, and that the ideal location of the hotel met your needs. We hope to welcome you again soon.

10/10 優異

Mark

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Will be back
於 2024 年 3 月住了 2 晚
GM 於 2024年3月11日的回應
Dear Mark, Thank you for sharing your high opinion of our property with other potential travelers. We enjoyed hosting you and hope you find a reason to return to the area soon. Best, Wayne Day, GM

6/10 一般

Marilène

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Bed not comfortable breakfast not so good. Good service and nice staff.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月10日的回應
Dear Marilène, We always aim to provide a memorable experience, so I apologize if your recent stay was only satisfactory. Nevertheless, we highly value your feedback as it helps us recognize our strengths and areas for improvement, and eventually enhance our services. Thank you for taking the time to share your review with us. Sincerely, Wayne Day, GM

8/10 不錯

Teresa K

商務旅客
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Great stay
於 2024 年 2 月住了 3 晚
GM 於 2024年3月9日的回應
Dear Teresa K, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Wayne Day, GM

10/10 優異

Véronique

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s so cool
於 2024 年 3 月住了 2 晚
GM 於 2024年3月9日的回應
Dear Veronique, Thank you for taking the time to share a five-star review of your experience with us. We appreciate your support and look forward to serving you again. Best, Wayne Day, GM

10/10 優異

Sophia

於 2024 年 3 月住了 2 晚
Regards/Donnalee/Guest Relations 於 2024年4月8日的回應
Hi Sophia: thank you for providing a rating of your recent Hilton experience. We hope that you will visit us again soon. All the best to a great day and a productive week.

10/10 優異

Susan (Evansville)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Donnalee/Guest Relations 於 2024年3月5日的回應
Hi Susa:Thank you for taking the time to share your overall rating with us. We are delighted to know that you enjoyed your stay. We anticipate your next Hilton stay, which will give us an opportunity to do it all over again. Have a fantastic day!

10/10 優異

Amelie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very good!
於 2024 年 3 月住了 1 晚
GM 於 2024年3月4日的回應
Dear Amelie, We are thrilled you enjoyed your stay! Thank you for the review, and please revisit us. Best, Wayne Day, GM

8/10 不錯

Anne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
No option to choose your room or floor. The swimming pools was COLD! No hot tub and not much space to sit near the pool area.
於 2024 年 3 月住了 2 晚
GM 於 2024年3月4日的回應
Dear Anne, We appreciate your feedback and your positive rating. Thank you for taking a moment to review your experience and offer suggestions for improvement. We enjoyed hosting you and and hope to welcome you back soon. Best, Wayne Day, GM

10/10 優異

Emilio

讚好:整潔度、職員與服務和住宿狀況
Very friendship staff, it was clean and excellent service.
於 2024 年 3 月住了 1 晚
Donnalee/Guest Relations 於 2024年3月5日的回應
Good Morning Emilio. Thank you for your kind and positive feedback. We are happy that your stay with us met all your expectations. We look forward to welcoming you again. Take care and be safe!

10/10 優異

Clinton

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Staff were great and the hotel met all expectations. I would definitely stay again.
於 2024 年 2 月住了 2 晚
Donnalee/Guest Relations 於 2024年2月27日的回應
Good Morning Clinton. We look forward to welcoming you again and again. We are pleased to know that we met all your expectations. Make it a great day!

10/10 優異

Silvia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Donnalee/Guest Relations 於 2024年2月27日的回應
Hi Silvia:Thank you for your recent stay with us. We appreciate your feedback, and we look forward to welcoming you again soon. All the best to a great day!

10/10 優異

Fawn

於 2024 年 2 月住了 3 晚
Regards/Donnalee/Guest Relations 於 2024年4月8日的回應
Good Day Fawn:Thank you for choosing to stay with us. Your rating confirms that you enjoyed all aspects of your experience with us We hope to have you back soon.

6/10 一般

Leonids

親子同遊
讚好:整潔度和職員與服務
It is great, extremely conveniently located hotel. The huge inconvenience, they don't have parking for the truck size vehicles (i am talking about regular half ton trucks, like ram 1500 or ford 150). You have to run around the downtown town looking for the place to park. They definitely have to figure something out to resolve it
於 2024 年 2 月住了 1 晚
Donnalee/Guest Relations 於 2024年2月20日的回應
Good Morning Leonids. Thank you for reviewing your stay. We are pleased to hear that you appreciated the convenient location of the hotel. The parking issues for oversized vehicles in the Downtown area is an ongoing problem for most hotels. We had secured an open lot for a few years for our guests with oversized vehicles, however, the property we had occupied was sold. Our Front Desk Team has been directing our guests to the parking lot opposite the Marriott Hotel. We hope to resolve this issue, hopefully in the near future. We hope that you will not be deterred from staying with us in the future. Have a lovely day!

10/10 優異

Irina

讚好:整潔度、職員與服務和住宿狀況
Excellent rest
於 2024 年 2 月住了 2 晚
GM 於 2024年2月19日的回應
Dear Irina, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Wayne Day, GM

10/10 優異

Stacy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful Staff
於 2024 年 2 月住了 1 晚
GM 於 2024年2月19日的回應
Dear Stacy, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Wayne Day, GM

8/10 不錯

STEPHEN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had to park and pay somewhere else do to the vehicle being a large SUV .
於 2024 年 2 月住了 2 晚
GM 於 2024年2月18日的回應
Dear STEPHEN, We appreciate you taking the time to let us know you enjoyed your stay yet apologize for any inconvenience parking caused. Thank you for your kind review and for choosing our hotel. Please visit us again soon. Best, Wayne Day GM

10/10 優異

Phil

讚好:整潔度、職員與服務和住宿狀況
Really nice location downtown Ottawa. Breakfast buffet was good
於 2024 年 2 月住了 7 晚
GM 於 2024年2月17日的回應
Dear Phil, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Wayne Day, GM

10/10 優異

Chamari

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and safe place to stay! The staff is very friendly!
於 2024 年 2 月住了 1 晚
GM 於 2024年2月13日的回應
Dear Chamari, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Wayne Day, GM

10/10 優異

carl-frederic

讚好:整潔度、職員與服務和住宿狀況
Belle chambre, spacieuse et propre.
於 2024 年 2 月住了 3 晚
GM 於 2024年2月13日的回應
Dear carl-frederic, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to Ottawa. Sincerely, Wayne Day, GM

10/10 優異

Tristan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only downside of the hotel, there's no parking for pick-up truck
於 2024 年 2 月住了 1 晚
Donnalee/Guest Relations 於 2024年2月11日的回應
Hi Tristan. Thank you for reviewing your stay experience. Unfortunately, we no longer have parking for pick-up trucks, or any oversized vehicles. We are happy though that you enjoyed our hotel and the faculties. We hope that you will visit us again soon. All the best to the upcoming week.

8/10 不錯

Brandon

親子同遊, 伴侶同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property, clean, close to all amenities, sites, and dining options. Nice fitness area and pool. Rooms clean and comfortable. Had and issue with tv remote in living room of our guest room and maintenance brought a new functioning remote promptly. However, the only note I have made that wasn’t positive was upon check in only one of our two rooms was available after confirming an early check in weeks in advance. Eventually I requested that we be placed in a room of the same amenities on a different floor if available. The accommodation was made.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月12日的回應
Dear Brandon, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay to become your hotel of choice when in the area. Your feedback, which highlights our successes and areas for improvement, helps us to achieve that goal. We look forward to your return trip. Best, Wayne Day, GM

10/10 優異

Vince

讚好:整潔度、職員與服務、設施服務和住宿狀況
great staff, very nice suites, great location
於 2024 年 2 月住了 2 晚
GM 於 2024年2月10日的回應
Dear Vince,Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay. It is lovely that you found our rooms comfortable, location convenient, and our staff friendly. We hope to see you again soon!Best,Wayne DayGeneral Manager

10/10 優異

Candece

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable
Rooms were clean, even the cupboard and dresser which often gets neglected. Staff was friendly and accommodating for requests for extra towels or information about the city. A bit long at check in, but minor compared to other places i have been. All in all a pleasant and relaxing stay
於 2024 年 2 月住了 1 晚
GM 於 2024年2月6日的回應
Dear Candece, Providing clean accommodations and friendly service are fundamental objectives of our staff, so we are delighted to hear that we met your expectations. Your feedback is highly appreciated. Thank you for choosing our hotel for your stay, and we look forward to welcoming you again. Best, Wayne Day, GM

8/10 不錯

Paul

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property, nice clean modern room. Had a number of minor inconveniences - each of which the staff handled promptly and politely - but maybe these should not be happening at all. Checkin lineup was lengthy and slow. Complimentary breakfast buffet was nice but had an odd process where they took your room number and gave you a voucher when you entered, but then presented you with a bill to sign when you left. (Was I supposed to leave a tip for a self service buffet ???) Parking pass didn’t work when leaving the garage and I had to back up from the gate (cars already behind me) and go back to the front desk. All handled graciously but maybe their processes need fine tuning. Only two elevators so long waits for those. Asked the housekeeper to come back later as we were stiill in the room - never came back. None of these were major and the hotel has lots of attractive points, but the “little things” added up.
於 2024 年 2 月住了 2 晚
GM 於 2024年2月6日的回應
Dear Paul, We are delighted to hear from you and appreciate your kind review. Knowing that you had a pleasant stay is very encouraging as we strive to provide a comfortable experience. Your feedback is highly valued, as it helps us identify areas of success and areas that need improvement. We always welcome constructive criticism as it helps us to grow and improve our services. Thank you for choosing us as a part of your trip. We look forward to welcoming you again in the future! Best, Wayne Day, GM

6/10 一般

Jim

於 2024 年 1 月住了 2 晚
GM 於 2024年1月30日的回應
Dear Jim, Thank you for choosing our hotel. We strive to exceed our guests' expectations, and we apologize that your recent visit was only satisfactory. We appreciate your feedback and hope to have the opportunity to host you again in the future. Sincerely, Wayne Day, GM

10/10 優異

Andrew

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Nice hotel in a great location in Ottawa.
於 2024 年 1 月住了 2 晚
GM 於 2024年1月28日的回應
Dear Andrew,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best,Wayne DayGeneral Manager

10/10 優異

Anne-Marie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Donnalee/Guest Relations 於 2024年2月27日的回應
Hi Anne-Marie. We appreciate the time you took to provide us with a rating of our service. Thank you for making our day. It is always heart-warming to know that our service and staff exceed our guests' expectations. We hope that you will visit us again soon.

10/10 優異

Eric

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Awesome welcome at registration, Noah was very kind and soo professional. Close to the parliament and other wonders of downtown Ottawa! We will be back for sure!
於 2024 年 1 月住了 1 晚
GM 於 2024年1月21日的回應
Dear Eric,It is wonderful to hear that your experience was so great that you would stay with us again! I will pass your kind feedback along to the entire staff, as our team here works hard to make our guests feel comfortable. Thank you for your patronage, and please come back soon.Best,Wayne DayGeneral Manager

10/10 優異

Sukhmanpreet

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 5 晚
Donnalee/Guest Relations 於 2024年2月27日的回應
Hi Sukhmanpreet. Thank you for your recent stay with us. We are elated to know that you enjoyed your stay with us. It is heartwarming to know that our service and our amazing staff were at your service in a positive way. We look forward to your next stay with us. Make it a great day.

8/10 不錯

Anne

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ottawa stay
Everything about this hotel is excellent with one exception: the breakfast. I could get over lukewarm oatmeal on the first morning, but I gagged on the lumpy, cold, watery oatmeal on the second. The eggs were rubbery, the bacon was good. The selection of cold cereals was poor: no granola. A bit disappointing as the front desk are amazing!
於 2024 年 1 月住了 2 晚
GM 於 2024年1月15日的回應
Dear Anne, We are happy to hear that you enjoyed our hotel and that our staff exceeded your expectations. I am sorry that some aspects of your stay, mainly the quality of breakfast, didn't measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Best, Wayne Day, GM

10/10 優異

Linda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kindness of the poeple at the reception.
於 2024 年 1 月住了 2 晚
GM 於 2024年1月15日的回應
Dear Linda, The entire staff loves being a wonderful representation of Ottawa and all the friendly people who live here. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another enjoyable stay. Best, Wayne Day, GM

10/10 優異

Pawan

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 6 晚
Donnalee/Guest Relations 於 2024年2月27日的回應
Good Day Pawan. We appreciate the time that you took to submit a rating of the experience you had during your stay with us. We hope that you will continue to choose us to be your home away from home. All the best to a fantastic day!

10/10 優異

Joyce

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 8 晚
Donnalee/Guest Relations 於 2024年2月27日的回應
Good Day Joyce:We appreciate the time that you took to submit a rating of the experience you had during your stay with us. We hope that you will continue to choose us to be your home away from home. All the best to a fantastic day!

10/10 優異

Maria

親子同遊, 伴侶同遊
讚好:設施服務
The entire building was really clean and front desk agents really professional and courteous!
於 2024 年 1 月住了 2 晚
GM 於 2024年1月11日的回應
Dear Maria, We are delighted to know that you have recommended us to others because of our clean facilities and friendly service. We would like to thank you for acknowledging the front desk staff in your review. Our dedicated team of associates truly take pride in their work, and we hope that our guests can sense that during their stay with us. Your kind words mean a lot to us, and we are looking forward to welcoming you back soon. Best, Wayne Day, GM