If only the staff were as lovely as the décor...
We had a special circumstance - our trip required a change about 10 days before our scheduled stay. We had to add a night at the Beaumont. We were unable to stay in the same room for the second night - totally understandable. Unfortunately, the staff didn't do much to ease our transition from our lovely suite, on night one, to our standard room on night two.
We were told that check-out was at 11:00 A.M. We had to completely pack up and drag our stuff back down to our car. They offered to let us leave luggage at the front desk - but we had a laptop, and that didn't feel very secure.
When we asked when we could get into the other room, we were told that check-in is at 4:00 P.M. but they would try to get the room ready sooner...
This is where I have the problem! We paid for two nights. We paid for an expensive suite on night one. Why wouldn't the hotel staff say, "We'll make sure your new room is the FIRST priority for housekeeping. You can stay in your current room until the new room is ready. Then you can move your things into the new room before you head out for your wonderful day in Ouray.
Even though the second room was ready at around 1:00 P.M. we were miles away on a day-trip at that point.
Not to mention, there was a wedding the night we arrived and we must've gotten the suite next to the honeymooners - YIKES what a night of noises from their room.
PROS:
-Suites are beautiful
-Walking distance to everything in downtown