Staff were not the friendliness. Rooms and hallways were dark. Also, they need to make clear the difference between Fátima lux and Fatima lux park before booking,
Veronica
於 2025 年 6 月住了 2 晚
6/10
The hotel was ok but the guy in the restaurant ripped us off on our bill. And it was not by mistake, he was being dishonest!
Pedro
於 2025 年 5 月住了 1 晚
10/10
Very good hotel with excellent service. Super clean and people super friendly
Alvaro
於 2025 年 5 月住了 1 晚
8/10
The exterior looks worn and could do with a coat of paint . The shops which seem to be part of the hotel are mainly vacant which doesn’t make the property look appealing. The staff were attentive and friendly and the breakfast was good.
Victoria
於 2025 年 5 月住了 2 晚
8/10
Average. Customer service is average. Breakfast is ok.
Thanh Thuy Thi
於 2025 年 5 月住了 1 晚
6/10
The only thing that i like is we are very closed to the sanctuary, accessible restaurants, but the hotel don’t serve llunch & dinner, but our stay is fine
Lalaine
於 2025 年 5 月住了 3 晚
2/10
Danielle
於 2025 年 5 月住了 7 晚
10/10
Muy bueno
Rosimeire
於 2025 年 4 月住了 4 晚
4/10
I had no issues with the property because it’s nice, the breakfast is fine but unfortunately the management is not too much efficient - I have a special medical condition and I have a special medication that need to stay in the fridge. At the moment of the booking the fridge was included for this reason I chose them, also mostly of the hotel in Fatima where we stayed in the past provided fridge. In the room the fridge was closed with a door because is part of a kitchen. After several requests to open the door and have accessibility to the fridge, the personal assured the door is open immediately (first lie) after 2 days of staying finally the door was opened, but surprisingly the fridge doesn’t works. Long story short I had to leave a day before for this reason and the hotel refused to (because their faulty) refund me the last night. My booking provider tried to negotiate with them, but one receptionist said:” if was booked with us we’ll refund you but your provider not” so if you get the room 642 be aware of this inconvenience and if you need to use the fridge consider this comment
Antonio
於 2025 年 4 月住了 4 晚
10/10
Regina Célia Almeida
於 2025 年 4 月住了 2 晚
8/10
Hotel agradável e muito confortável.
Mesmo ao lado do santuário.
Pequeno almoço bom e variado.
Maria Inês
於 2025 年 4 月住了 1 晚
6/10
José Jorge
於 2025 年 4 月住了 2 晚
10/10
Brenda
於 2025 年 4 月住了 1 晚
10/10
Excelente localização e acomodação
Gerda Lúcia
於 2025 年 3 月住了 1 晚
10/10
Bruno
於 2025 年 3 月住了 1 晚
10/10
Excellent location, service, great staff. Love staying a this hotel. Family trip.
Ailime
於 2025 年 3 月住了 1 晚
8/10
Every thing is excellent!!!
Africa Carmen
於 2025 年 3 月住了 1 晚
10/10
Pierre
於 2025 年 3 月住了 1 晚
8/10
José Jorge
於 2025 年 3 月住了 1 晚
10/10
José raimundo
於 2025 年 3 月住了 1 晚
10/10
Recomendable en general, personal y ubicación
Joaquin
於 2025 年 2 月住了 3 晚
10/10
Excelente opção. Perto da Basílica.
Marcio
於 2025 年 2 月住了 1 晚
10/10
Excellent Location, spacious rooms and great common áreas!