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"I think providing excellent customer service makes a long way. Every staff I get in touch or reach out to shown me how great this hotel was. And I truly appreciate the room. Spacious, clean and comfortable!"

"Spacious clean vibrant room with the correct amount of natural lighting coming from the curtain window that can be controlled bedside. Clean room service by staff and very responsive at any moment. "

"Had just arrived from Los Angeles. Room was spotless. Very comfortable"

"The hotel was beautiful and the staff, over the top !! Great location too. "

"Excellent location and customer service. Clean room."

"*****"

"Really enjoyed the wonderful view from our room. Loved your happy hour on the 23rd floor. Great view and attentive staff. It was my birthday and the waitress took a polaroid picture and enclosed it a nice card wishing me a personalized happy birthday. She also brought over a lovely dessert. It made my birthday in Hong Kong very special. Nice room and was kept very clean by your great staff. We asked for ice which promptly arrived at our room. "

"Nice transit hotel I. Hong oong"

"Food was good, clean room and area is vey accessible. Very special thanks to Raymond who is in charge of concierge who helped us patiently how to navigate Hongkong from explaining the map, transit and areas to visit!!!Very nice person who demonstrated good customer service !!!"