We checked in at 6pm, no one worked at reception. On Hotel.com it showed the reception should be there until 8pm. It took me more than one hour using phone translated to communicate with a boy. At the end of conversation I was full of mosquitos bites! We almost had no room to stay if was not I found someone spoke Thai. It was unresponsive hotel! Besides this, house keeping is nice willing to help even she couldn’t understand. Nice quite location, I supposed getting Mountain View, ends up in the middle of no where.