There are 62 photos of a completely different Hotel here. The hotel you see on the photos(swimming pool, modern bathroom, sun terrace, restaurant) belong to Hotel Villa Esperia in Taormina, not in Hotel Villa Esperia in Palermo(Mondello). This hotel is completely different. And not in a good way I'm afraid. It is an old converted villa where everything echoes, dated rooms, uncomfortable mattress, old bathrooms. There is no restaurant on site, and the nearest one is quite a walk away. Danile at reception was fantastic. But I spent a long time trying to explain to an elderly gentleman at reception who only spoke Italian, that the photos don't belong to them and surely they should be aware and change these immediately. This review is written 1 week after my stay, and they still have the incorrect photos up, so I am convinced they are fully aware of scamming people. I stayed one night only and got my money back for the rest, from hotels.com. This hotel was pointing fingers at the agent and took no responsibility for their actions. I am disappointed and hopefully hotels.com will take actions to ensure the hotel corrects this mistake.
