Sunshine Coast Palm Grove Circuit Trailhead Hotels

"What a beautiful location! The staff was excellent and very friendly and helpful. The hotel was lovely. The studio was kind of small, but I guess that is what you get with a studio. It was fine for our two day stay. The complimentary baked goods and fruit in the morning was especially nice. Being in the heart of Hastings street and so close to the entrance to Noosa National park were added bonuses. Should I return to Noosa heads, I would definitely stay here again. "

"service at pool non existent Room not set up for 3… towels, bed cups glasses etc tea coffee milk etc not topped up bin overflowing and not emptied Had to constantly ask reception for items water not replaced daily. no turn down on 3rd night Hotel bar closed entire 3 nights Although recently renovated the beds were unbearably uncomfortable with old mattresses and awful lumpy pillows"

"Lots of bugs. Small ants crawling throughout the unit. Small cockroaches in the bathrooms. Big cockroaches in the living area. Moths and silverfish. Bugs in my bed, so much so that I had to shake out the sheets… it’s Australia, but even for Australia this was a lot of bugs. We kept all patio doors closed, and still they came. Also, hallway was full of garbage in front of the unit when we checked in. If this was a motel, that would be fine, but this was very expensive for minimal cleanliness."

"Friendly staff, good location "

"The room was clean and adequate "

"Overall, we had a good stay, but there is definitely room for improvement. Firstly, the description on Expedia states that the resort is a “5-minute walk” away. This wording is misleading, as it implies a short and easy walk. In reality, the walk is quite long, uphill, and not practical for many guests. It heavily relies on the buggy service, which unfortunately has a 10pm curfew that is quite inconvenient. Room service also needs improvement. Used dishes were not cleared, and coffee capsules were not replaced during servicing. We experienced long waiting times at reception as well. Given the size of the resort, it would be very helpful to have a valet service and someone to guide guests to their rooms upon arrival. Additionally, it would improve the guest experience if the buggy service offered to take guests directly to their rooms rather than only dropping them at reception. With some operational adjustments, this resort could significantly enhance the overall guest experience."

"Clean room, polite helpful staff and free use of beach stuff like towels, umbrellas and body boards"

"Staff friendly and helpful. Nice size unit and comfy bed. "

"Host was attentive and quick to respond. Location was great, backing onto the National Park and walking distance to Hasting St etc. House had everything you could require for a great break."