2 outdoor pools, a heated pool, open 9:00 AM to 10:00 PM, free cabanas
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L3 Oasis Hotel的評價

2 out of 5
L3 Oasis Hotel
2000 N Palm Canyon Dr, Palm Springs, CA

評價

8.0

很好

10 分評分，優異；471 則評價中有 204 則" "
8 分評分，不錯；471 則評價中有 143 則" "
6 分評分，一般；471 則評價中有 62 則" "
4 分評分，欠佳；471 則評價中有 34 則" "
2 分評分，很差；471 則評價中有 28 則" "

8.6/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

4/10 欠佳

Yibin

於 2022 年 11 月住了 1 晚
L3 Oasis Hotel 於 2022年11月19日的回應
Hi Yibin:We are sorry your stay was not everything you expected. If you have a moment, please let us know how we can improve. Thank you for your feedback and hope you will give us another chance in the near future.L3 Oasis Hotel

10/10 優異

LONDY

讚好：整潔度、職員與服務和住宿狀況
Front desk was amazing she was very helpful and nice
於 2024 年 5 月住了 1 晚

4/10 欠佳

Leanne

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This property is photographed well but please do not expect what you see. Overall, this place is dirty and poorly updated. The water in our room didn't run properly (would pucker out every time it was turned on, shower didn't drain, etc.), the tv didn't work and the wifi didn't work for more than half of my stay. The deposit required through expedia meant nothing, they ended up charging me the full amount (plus $250 deposit - which is normal) when I checked in. Their response when I questioned it was, "Yea, this happens all the time. Next time dont book with a third party vendor." Just poor experience overall. I will not be back.
於 2024 年 4 月住了 4 晚

10/10 優異

Wesley

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
L3 於 2024年5月2日的回應
Hi Wesley:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 不錯

Mark

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Room was nice, bed could have been more comfortable and pillows were very poor quality. Pool was always empty, which was nice.
於 2024 年 4 月住了 2 晚
L3 於 2024年5月2日的回應
Hi Mark:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 一般

stefania

家人同遊
讚好：職員與服務和設施服務
The beds are way small for 2 people. Beds are so uncomfortable. No flexibility for late check out. Rooms are too small.
於 2024 年 4 月住了 2 晚
L3 於 2024年5月2日的回應
Hi Stefania:We are sorry your stay was not what you expected. Thank you for your feedback!Best Regards,L3 Oasis Hotel

8/10 不錯

juan

讚好：整潔度、職員與服務和住宿狀況
Muy limpio y confortable
於 2024 年 4 月住了 3 晚
L3 於 2024年5月2日的回應
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 不錯

Judson

讚好：整潔度、職員與服務和住宿狀況
Reasonable, clean and quiet
於 2024 年 4 月住了 1 晚
L3 於 2024年5月2日的回應
Hi Judson:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 不錯

Juan

於 2024 年 4 月住了 1 晚
L3 於 2024年4月28日的回應
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 欠佳

Juan

伴侶同遊
讚好：職員與服務
The shower had hair ( looked like pubic hair) stuck in the drain that caused the shower to fill. Room was not vacuumed welll as there was hair on the floor near the sink. Pillow cases had stains.
於 2024 年 4 月住了 1 晚
L3 於 2024年4月27日的回應
Hi Juan:We are sorry your stay was not everything you expected. The issues you mentioned have been brought to the attention of our Housekeeping Manager. Thank you for your feedback!L3 Oasis Hotel

10/10 優異

Nancy

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice pools, clean property, comfortable beds.
於 2024 年 4 月住了 1 晚
L3 於 2024年4月25日的回應
Hi Nancy:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 優異

Rosaleen

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Loved the hotel, very clean and felt safe. Where our hotel was located was along a main road so it was a little noisy. Overall I would come back! Maybe with a mountain view next time.
於 2024 年 4 月住了 4 晚
L3 於 2024年4月24日的回應
Hi Rosaleen:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 優異

Doniecee

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had a team stay here for a few nights and they loved it. No complaints. :)
於 2024 年 4 月住了 2 晚
L3 於 2024年4月17日的回應
Hi Doniecee:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 一般

Sherrilyn

家人同遊
不滿：職員與服務和住宿狀況
Price was way too high due to Coachella. During our stay it appeared they were low occupancy. Our room never got cleaned during our stay. We were informed they did not allow for late checkout. Again, the parking lot was empty and felt like very low occupancy. I expected more, especially paying peak rates. Dissapointed.
於 2024 年 4 月住了 2 晚
Ignacio / GM 於 2024年4月15日的回應
Hello Sherrilyn:Thank you for your review, I'm sorry to hear you had a frustrating experience, I really appreciate you bringing these comments to my attention.I do apologize that our housekepping service did not satisfy your expectations.Talking about late check outs, we were sold out for the days you stayed with us, not having the parking lot did not represent at the time the real occupancy of the hotel.I would appreciate another chance to earn your business. Please call me or ask for me next time you’re at Palm Spings.Ignacio Hernandez

8/10 不錯

Brian

讚好：職員與服務
不滿：整潔度和住宿狀況
The photos they have up are not with the hotel looks like. The property is old and outdated.
於 2024 年 4 月住了 1 晚
L3 於 2024年4月17日的回應
Hi Brian:We are sorry your stay was not everything you expected. Thank you for your feedback!L3 Oasis Hotel

10/10 優異

Cristin

不滿：職員與服務
I did not like that. They charge you a fee for the pool even if you check in in the evening and you’re not using the pool so watch it.
於 2024 年 3 月住了 1 晚
L3 於 2024年4月11日的回應
Hi Cristin:We are sorry that the Resort Fee was not explained. Thank you for your feedback!Best Regards,L3 Oasis Hotel

4/10 欠佳

Anthony

於 2024 年 4 月住了 1 晚
L3 於 2024年4月28日的回應
Hi Anthony:We are sorry your stay was not everything you expected.Thank you for your feedback!Best Regards,L3 Oasis Hotel

10/10 優異

Angelic

讚好：整潔度、職員與服務和住宿狀況
Always my go to when visiting Palm Springs
於 2024 年 4 月住了 2 晚
L3 於 2024年4月11日的回應
Hi Angelic:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 很差

JaeCe

多人同遊
不滿：設施服務
Pay a little more & stay somewhere else.
於 2024 年 4 月住了 3 晚
L3 於 2024年4月11日的回應
Hi Jaece:We are sorry to hear you were unhappy with your stay. We appreciate your feedback!Best RegardsL3 Oasis Hotel

10/10 優異

Jane (Westminster)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff. Large comfortable room with fridge, coffee pot, smart tv. Snack area in lobby has microwave and toaster, plus numerous snacks to buy/prepare. Two swimming pools with lots of lounge areas and cabanas, plus hot tub. Really had everything we needed. Thumbs up!
於 2024 年 4 月住了 2 晚
L3 於 2024年4月11日的回應
Hi Jane:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 優異

Michele

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I pre requested 1st floor room due to health issues and that's exactly what I got. Check in staff was very friendly. I couldn't figure out my TV and there was a lamp that didn't go on. Maintenance was here in less than 5 minutes and it was a very easy fix on the lamp to sync it with the wall switch and the TV was explained to me. Modern clean room.
於 2024 年 4 月住了 1 晚
L3 於 2024年4月7日的回應
Hi Michele:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 優異

Rick

於 2024 年 4 月住了 1 晚
L3 於 2024年4月27日的回應
Rick:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you again soon!Best Regards,L3 Oasis Hotel

10/10 優異

Andrea (Leawood)

讚好：整潔度、職員與服務和住宿狀況
We enjoyed our stay. Clean and nice room. We will return.
於 2024 年 4 月住了 3 晚
L3 於 2024年4月7日的回應
Hi Andrea:We are so happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 一般

Meagan

伴侶同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
If you order through a 3rd party, they will make you pay an extra $75 “resort fee” for WiFi, the pool, etc. which is so dumb. They didn’t clean the pool while I was there for 3 days so I’m not sure where the resort part is.
於 2024 年 4 月住了 2 晚
L3 於 2024年4月4日的回應
Hi Meagan:We are sorry your stay was not what you expected. Thank you for your feedback!L3 Oasis Hotel

4/10 欠佳

Mary

讚好：職員與服務
不滿：住宿狀況
Friendly staff
於 2024 年 3 月住了 4 晚
L3 於 2024年4月3日的回應
Hi Mary:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 一般

Evita

讚好：整潔度
不滿：設施服務
This is a well renovated motel. The price point and the property don't match. No elevator. No phones in the room in case you need something. No breakfast or kitchen, yet on the website there's photos of a cute continental breakfast on a bed and in a bedroom. Rooms were clean, but NOT what it you would think from the advertising. One of the most frustrating parts for me were the lack of help from general staff as I was lugging my bags alone down steps. I even asked someone for help, and they walked past me and watched me bring 3 pieces of luggage down by myself. I think if this was a true noted 3 star upfront my expectations would have been set. But for the price, and rating, to show up and experience what I did felt like a bait and switch.
於 2024 年 3 月住了 2 晚
L3 於 2024年4月3日的回應
Hi Evita:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 一般

Arthur

讚好：整潔度
於 2024 年 3 月住了 2 晚
L3 於 2024年4月3日的回應
Hi Arthur:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

8/10 不錯

Diane

於 2024 年 3 月住了 3 晚
L3 於 2024年4月20日的回應
Hi DianeLWe are happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 不錯

Valarie

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Liked the location best.
於 2024 年 3 月住了 1 晚
L3 於 2024年3月30日的回應
Hi Valerie:We hope you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 不錯

Richard

於 2024 年 1 月住了 2 晚
L3 於 2024年3月30日的回應
Hi Richard:We hope you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 很差

Joseph

讚好：職員與服務
不滿：住宿狀況
am writing to express my extreme dissatisfaction with the accommodation experience I encountered during my recent booking at L3 Oasis in Palm Springs, made through Expedia on 3/27/24 Upon arrival at the designated location, I encountered numerous challenges that significantly impacted my stay. Firstly, the difficulty in locating the establishment added unnecessary stress and inconvenience after a long journey. However, the most distressing issue arose upon entering the room. To my horror, I discovered the presence of two cockroaches scurrying around. As someone who suffers from a severe phobia of cockroaches, this was an absolutely terrifying experience. Despite my exhaustion from a grueling 20-hour day, the sight of these pests left me in a state of panic and distress. Regrettably, due to the unbearable conditions, I was unable to stay in the room. I promptly vacated the premises, unable to spend even a single night in the accommodation. Not only did this ordeal cause me immense discomfort and anxiety, but it also deprived me of the rest I desperately needed. Given the unacceptable conditions and the fact that I was unable to utilize the accommodation for its intended purpose, I kindly request a full refund for the booking. It is only fair that I am reimbursed for the entirety of the amount paid, as the circumstances rendered the reservation unusable. I trust that Expedia values customer satisfaction and will take address this matter reasonably
於 2024 年 3 月住了 1 晚
Ignacio / GM 於 2024年3月30日的回應
Dear JosephI'm sorry to hear your stay did not match your expectations. Eventhough we were not informed about the roach issue you mentioned we have started a pest control program, We were happy to move you to a different room where you spent the night with us and if you found any other issue, we will be happy to address it immediately.L3 Oasis Hotel

10/10 優異

Jay Wayne

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Night shift staff went out of his way to get me a ride to the airport!!!!!!! I would still be in Phoenix if it had not been for him! THANKS.
於 2024 年 3 月住了 2 晚
L3 於 2024年3月29日的回應
Hi Jay:We are so happy to hear you enjoyed your stay and our staff was so accommodating. Thank you for your feedback and hope to see you soon!

8/10 不錯

Rebecca

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
L3 於 2024年3月28日的回應
Hi Rebecca:We hope your stay was everything you expected. Thank you for your feedback and hope to see you again!Best Regards,L3 Oasis Hotel

10/10 優異

Rena

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful quiet & peaceful. Wonderful staff, updated simple mid mod inspired rooms. Great value for the price. Not a resort but perfect for a 5 day stay . Lovely clean pools, warm hot tubs. Grounds are clean & pretty . Love pools are salt water . Would come again!
於 2024 年 3 月住了 4 晚
L3 於 2024年3月27日的回應
Hi Rena:We are so happy you enjoyed your stay with us. Thank you for the feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 欠佳

Maja

不滿：職員與服務
於 2024 年 3 月住了 1 晚
L3 於 2024年3月27日的回應
Dear Maja:We are sorry your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

4/10 欠佳

Emily

於 2024 年 3 月住了 3 晚
L3 於 2024年4月14日的回應
Hi Emily:We are sorry your stay was not everything you expected. Thank you for your feedback!Best Regards,

10/10 優異

Monica

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
L3 於 2024年3月21日的回應
Hi Monica:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 優異

?

於 2024 年 3 月住了 1 晚
L3 於 2024年4月7日的回應
Hi:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 欠佳

David

讚好：整潔度和住宿狀況
不滿：職員與服務
於 2024 年 3 月住了 1 晚
L3 於 2024年3月20日的回應
Hi David:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 一般

Arineh

多人同遊
不滿：整潔度和職員與服務
The place was so dirty. But it was close to everything so that was nice
於 2024 年 3 月住了 1 晚
L3 於 2024年3月17日的回應
Hi Arineh:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

10/10 優異

Arthur (Scottdale)

讚好：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
L3 於 2024年3月20日的回應
Dear Arthur:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best RegardsL3 Oasis Hotel

10/10 優異

Juan

讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the hot tub and easy access to it
於 2024 年 1 月住了 1 晚
L3 於 2024年3月17日的回應
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 優異

Marti

讚好：整潔度、職員與服務和住宿狀況
THE MANAGERS ARE SO LOVELY AND HELPFUL!!!!
於 2024 年 2 月住了 2 晚
L3 於 2024年3月16日的回應
HI Marti:We are happy that your stay was everything you expected. Thank you for your feedback and hope to see you soon.Best Regards,L3 Oasis Hotel

2/10 很差

Karen

於 2024 年 3 月住了 1 晚
L3 於 2024年4月4日的回應
Hi Karen:We are sorry your stay was not what you expected. Thank you for your feedback!L3 Oasis

6/10 一般

Sean

讚好：整潔度、職員與服務和住宿狀況
C
於 2024 年 3 月住了 1 晚
L3 於 2024年3月17日的回應
Hi Sean:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

10/10 優異

Fe (san mateo)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Limited reception hour
於 2024 年 3 月住了 2 晚
L3 於 2024年3月17日的回應
Hi Fe:We are happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 一般

Alfa

讚好：職員與服務
於 2024 年 3 月住了 2 晚
L3 於 2024年3月17日的回應
Hi Alfa:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 一般

Lori

伴侶同遊
讚好：整潔度和職員與服務
It was just OK. There were no washcloths and the cold water was hot for some reason.
於 2024 年 3 月住了 1 晚
L3 於 2024年3月17日的回應
Hi LWe are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotelori:

10/10 優異

Sinhy

讚好：整潔度、職員與服務和住宿狀況
Cute and convenient spot
於 2024 年 3 月住了 2 晚
L3 於 2024年3月16日的回應
Hi Sinhy:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon.Best Regards,L3 Oasis Hotel

8/10 不錯

Lisa

讚好：職員與服務
不滿：住宿狀況
My room was quite spacious and had been upgraded/remodeled, and I enjoyed being there. Good lighting, several desk or tabletops to put suitcases, etc. The pool area was as shown in the photos: very large with comfortable lounge chairs and good exposure along one side, where you could get the last of the setting sun. However, there's a reason they don't show ANY photos of the entryway or lobby. Really pretty low-grade with old, cheap furniture, saggy curtains, painted concrete floors, etc. Metal rack like you'd see at Home Depot displaying things to buy like cereal, candy, this and that. Regarding coffee (one of the most important things, especially first thing in the morning!): the drip coffeemaker in the room did a reasonable job of making coffee. But an espresso maker would have been appreciated. NO food at all provided in the lobby or elsewhere for breakfast, so that was kind of bleak. The grounds and buildings are in SERIOUS need of a facelift (paint, plantings, etc.). Parking was convenient on the grounds near the entrance. All in all, I was rather disappointed that, for the price, (basically $300 per night total in February) the place was kinda slipshod. Nice people at the desk!
於 2024 年 2 月住了 2 晚
L3 於 2024年3月20日的回應
Hi Lisa:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel