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星塵酒店的評價

3 out of 5
星塵酒店
1610 S Via Entrada, Palm Springs, CA

評價

7.8

不錯

10 分評分，優異；528 則評價中有 152 則" "
8 分評分，不錯；528 則評價中有 220 則" "
6 分評分，一般；528 則評價中有 95 則" "
4 分評分，欠佳；528 則評價中有 33 則" "
2 分評分，很差；528 則評價中有 28 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

7.0/10 

設施服務

7.6/10 

住宿狀況

評價

2/10 很差

Jia-Yang

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
19:00就關，電話打了也沒人接沒人回，suck

8/10 不錯

Yu Feng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Sharon

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A bit out of the ordinary but telephone call was perfectly handled.
於 2020 年 2 月住了 1 晚

6/10 一般

Paul

伴侶同遊
不滿：設施服務
Its a bed a bathroom and thats about it. room had a wried smell to it but it was everything we needed, pool is not heated.
於 2020 年 1 月住了 1 晚

8/10 不錯

真實旅客

於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Simple. Perfect for a quick crash pad.
I like the ease of checking in without having to worry about being there on time. I’ve stayed twice. First time, the night temps in Palm Springs dropped to low 40’s. Room only had a small heater. Would have been nice if the heater in the wall actually cranked out some heat. Second time, the toilet clogged and there wasn’t anyone to call. But after watching a few YouTube videos of “how to unclog without a plunger” and I managed to get it down without making a splash outside of the toilet.
於 2020 年 1 月住了 1 晚

10/10 優異

真實旅客

於 2020 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Was trying to reach the hotel to get information on our stay. I could not get a hold of anybody for four days left messages emailed nobody called me. A before I got a call from a man I told him I have been trying to get someone on the phone. He did not address my concerns he was friendly enough. I told him it was very important to have an amazing room since were celebrating my husband‘s birthday as well. I think he thought I said give me the worst room! This place was a dump no one was on site. They sent you directions how to get in the room and get it. 2nd red flag!!!.The rooms smelled like Favoloso or cleaning stuff trying to mask the stale smell. It was so overpowering that we had to keep the door open since there was no windows in the room. I got a hold of somebody and told her the the situation she gave me a new code for Another room.The room was bigger and it wasn’t as Overpowered with the cleaning stuff but you could still smell the under smoke of the room. The shower was so small my husband did not fit since we were coming from out of town he needed to take a shower. The shower head squirted out water everywhere from the top the water wasn’t coming straight down. He ended up getting water in the whole bathroom mirrored, toilets, floor it was a mess. I called again and told Ramona she said she was one of the mangers We were overwhelmed Next day we left this dump!She said to call and get our money back from where I booked!!
於 2019 年 12 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

4/10 欠佳

David

不滿：職員與服務、住宿狀況和客房舒適度
Really basic, with flaws.
Stardust is cute, and well located. But even calling it a hotel is a stretch. My experience highlighted many flaws. Overall condition of the room, especially the part where the closet and bathroom are located, is quite worn. Tile floor there pockmarked with chips. Bathroom is a real challenge. There is almost no room to put anything on chipped vanity sink. Hair dryer is dangling off wall. Wall between sink and wall peeling. Towel rack came off wall. Shower stall is very small. Anyone taller than 5' 10" and larger than 200 pounds would likely find very uncomfortable. Toilet ran first two days, had to remove tank top and adjust with both hands in water before fixed. Both outdoor noise (some compressor somewhere) and other tenant noise is abundant. I could hear my upstairs neighbors walk above. Deadbolt really doesn't work. And given other lock is merely a doorknob twist, no real security given window on french door. Be aware, Stardust offers very limited services. Regular maid cleaning is only every OTHER day. There is no onsite front desk or regular staffing. On plus side, bed was comfortable, people I dealt with were pleasant (on phone or cleaning staff), room is bright through french doors at pool (tho no privacy if drapes let in light). Finally, hotel really looks as if it were assembled piecemeal. Each room has a different french door set-up, as if doors were purchased one off in surplus.
Poor repair in bathroom
Hairdryer soon to fall off wall. Towel rack already did.
Worn tile.
More worn tile.
於 2019 年 12 月住了 3 晚

2/10 很差

真實旅客

不滿：職員與服務
I received an email a couple of days before my reservation instructing me to confirm my reservation in order to receive check-in instructions. Weird. But I did it - I left two voicemails. I emailed. Nothing. I started worrying I'd arrive and have nowhere to stay so I booked at another hotel. I finally received check-in instructions on the evening of the night I was supposed to stay there - the email said the instructions would also be sent by text - that never happened. I told them I was staying elsewhere. The hotel tells me they got behind because of the holidays and they refuse to refund me. Shady operators.
於 2019 年 12 月住了 1 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 5 晚

2/10 很差

Dennis

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

於 2019 年 12 月住了 1 晚

2/10 很差

Alexander

讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Ottimo rapporto qualità prezzo. È bello avere la piscina riscaldata e poterla usare anche in inverno.
於 2019 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a small older hotel well located and close to restaurants, downtown and 10 minutes from the airport. My room was large, had a very good king sized bed, two spacious closets, a good tv and a terrific rain shower large walk in shower. And a refrigerator and desk. Only thing missing was a comfortable chair for tv watching. I remedied that by bringing in a chair from the pool area at night and putting it back in the morning. It was too cool to swim but there is a smallish but nice pool surrounded by hypos lounge chairs. Maid service is revised every other day. I would stay there again.
於 2019 年 12 月住了 6 晚

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Tv didn’t work. A little dated but ok. Excellent location.
於 2019 年 11 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、設施服務和住宿狀況
Good place to stay for a night or two. Everything went well. Will recommend it to others.
於 2019 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
It felt haunted but other then that it was chill. Pool was right in front of your door so that was a plus
於 2019 年 11 月住了 1 晚

8/10 不錯

ken

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I was a bit suspicious about the self check in at first, but all went well. thanks Stardust.
於 2019 年 11 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：設施服務
於 2019 年 11 月住了 2 晚

4/10 欠佳

Sandra

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

8/10 不錯

Kim A.

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

8/10 不錯

Ray (Dayton, NJ)

家人同遊
讚好：整潔度和住宿狀況
The Stardust was on a quiet street, a short drive from downtown Palm Springs restaurants and shops. Some dining places were within walking distance. The room was simple and good for our short, first time visit to Palm Springs. The bed was comfortable, room was quiet. The pool was nice and clean. Since they use a self-check-in system, we never met the staff upon arrival or departure. For two of us for two nights, there was only a ridiculously small bar of soap and one coffee packet for the coffee maker. That was our only complaint.
於 2019 年 11 月住了 2 晚

4/10 欠佳

William

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

6/10 一般

真實旅客

不滿：住宿狀況和客房舒適度
Disappointing
This place is just very tired. I was hoping that it would be cozy. Instead, it was all concrete. The strangest part was the fact that there is no staff on duty. I wanted a drink upon my arrival and found out their ice machine is broken. It was disappointing.
於 2019 年 10 月住了 3 晚

8/10 不錯

真實旅客

於 2019 年 10 月住了 3 晚

4/10 欠佳

真實旅客

於 2019 年 10 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice I like the room and pool Easy to experience Palm Springs
於 2019 年 10 月住了 1 晚

10/10 優異

Linda

讚好：整潔度、職員與服務和客房舒適度
Romantic getaway
We have stayed at this hotel before and always had a great time! They try to give you anything within their means that you need. Very quiet, adults only. Great for a weekend away with your significant other. We will book again next year!
於 2019 年 9 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
There were bugs dying every where. I think they had recently sprayed. Water pressure, little to none. Pool was almost milky looking. Staff was amazingly helpful. It was off season so maybe that was the reason. Location was great, walking distance to many many things. Price point was great. Just some TLC and let the water flow....thanks
於 2019 年 9 月住了 1 晚

10/10 優異

Kimberly

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great little get away spot
My daughter and I wanted to have a little "girls weekend" before she gives birth to her first child in about a month. We chose the Stardust based off of pictures and some reviews. We were not disappointed. It is an adorable little place (10 rooms) with a nice pool. There isn't any front desk staff after a certain time, so you get sent the codes to get in the gate and in your room. The room is very clean, large and comfortable. It is nice and quiet and has a nice view of the mountains. We felt very safe sitting in the pool in the evening because of the locked fence surrounding the entire property. I plan on going back with my husband soon for a romantic weekend
於 2019 年 9 月住了 1 晚

6/10 一般

Michael

多人同遊
不滿：整潔度、職員與服務和住宿狀況
Poor value
Somewhat dingy, somewhat run down. Lacking charm. This is simply not a 3-star facility. No amenities, small basic tv, tiny bathroom not updated for decades other than a coat of paint. Tiny shower stall, glad I'm average weight. Larger people would constantly touch the sides of the shower stall. Small parking area with about 4 spots. I had to park on the street, where there was enough parking. The business model consists of only email instructions for check-in and no onsite reception. There are a number of far more attractive properties in PS for the same or lower price. Bed was fine, I slept reasonably well. Problems with A/C that other reviewers complained about seem to have been resolved, at least in room #6. In general not nearly as nice as portrayed in photos.
於 2019 年 9 月住了 2 晚

6/10 一般

Clark

於 2019 年 9 月住了 1 晚

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務和設施服務
Totale indruk: Slecht.. 1. Er lag schimmel in een hoek, 2. Er hingen stopcontacten op onlogische hoogte of niet werkend. 3. Er waren overal beestjes (kleine vliegende insectjes), levenden en dode. 4. De wc vlotter werkte niet goed waardoor bij langere toiletbezoeken gewacht moest worden totdat er doorgespoeld kon worden. 5. Na een langer toiletbezoek raakte de wc verstopt en spoelde deze over. 6. Er zou ontbijt zijn maar dit was er niet 7. Er was geen receptie/personeel aanwezig 8. Er leken geen andere gasten aanwezig te zijn 9. Het zwembad zat ook vol met beestjes 10. Er waren overal stukken uit de tegelvloer gebroken 11. Er lagen haren van vreemden op de vloer, op het bed, in de handdoeken en in de douche 12. De gordijnen lieten veel licht door 13. Het raampje op het toilet was niet afgesloten bij aankomst (inbraakgevoelig) 14. De zelf-incheck-instructies werden pas een paar uur van te voren gemaild, dit werd pas duidelijk bij aankomst door een opgehangen A4 15. De ijzeren poort waardoor men naar binnen moest, was gloeiend heet in de zon en sloeg snel en hard dicht (onhandig met koffers) 16. Het matras was erg hard, bij beweging rammelde het hele bed 17. De douche was te krap 18. De douchekop hing met een soort verstelbare metalen constructie aan de muur, welke niet op een fijne manier ingesteld kon worden (men stond direct onder de straal of niet onder de straal, een schuine straal was niet mogelijk en personen groter dan 1.70 zouden er niet goed onder passen)
於 2019 年 9 月住了 1 晚

10/10 優異

Dave (California )

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Place was clean, quite and the place is in a good area to.
於 2019 年 8 月住了 5 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sehr schöne Unterkunft in Palm Springs. Perfekte Lage. Immer wieder gerne
於 2019 年 8 月住了 5 晚

6/10 一般

David (San Diego)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Basic
Nice place if you are looking for a basic place to sleep and keep your drinks cool. Limited parking, WiFi did not work while we were there for 2 days, no bath tub, shower only, Older building.
於 2019 年 8 月住了 2 晚

10/10 優異

Samantha

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚

6/10 一般

真實旅客

伴侶同遊
讚好：整潔度
The property was OK. Stayed one night so I wasn’t expecting for too much.
於 2019 年 7 月住了 1 晚

2/10 很差

真實旅客

不滿：職員與服務和設施服務
SUCKED! NO ice machine. NONE!!! THEN, at 4am an inconsiderate and disrespectful group of six (3 males and 3 females) thought laughing and yelling was appropriate while taking a late night swim with some being naked. Would have talked to the on-site staff but THERE IS NONE!!! Asked them to be respectful and a female said “this is a 24 hour pool.” I agreed with her but requested they be respectful of us around the courtyard sleeping, to no avail !!!
於 2019 年 7 月住了 3 晚

2/10 很差

Margaret

不滿：職員與服務和客房舒適度
於 2019 年 7 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Nice Place
It was a very nice property. Well kept and secured. Needed more linen in the room like towels and sheets. But I would definitely recommend this hotel.
於 2019 年 7 月住了 3 晚

4/10 欠佳

Rowena

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Not recommended
No service and not feel safety due to mirror door
於 2019 年 6 月住了 1 晚

6/10 一般

真實旅客

於 2019 年 6 月住了 1 晚

8/10 不錯

Mark

讚好：整潔度、職員與服務和客房舒適度
Overall pretty good
Older smaller place, but very clean and nice! Only problem is the pipes (plumbing) made a lot of noise loud enough to keep a very tired traveler awake
於 2019 年 6 月住了 1 晚

8/10 不錯

Zhibo

讚好：整潔度
於 2019 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：整潔度、設施服務和住宿狀況
Siamo arrivati in ritardo sull orario previsto e telefonicamente abbiamo ricevuto per opportune istruzioni per accedere alla struttura. Camere in ordine e con tutti i confort
於 2019 年 6 月住了 1 晚