Sehr sauber und schön eingerichtet, sehr bequeme Betten. Frühstück auch echt gut, ich empfehle, ein Zimmer mit Balkon zu buchen (Meerblick) da gibt’s Liegen und man kann sich ungestört sonnen (der Platz auf der Sonnenterrasse ist sehr begrenzt)
Jessica
於 2024 年 4 月住了 6 晚
10/10 優異
Sven
2024年4月14日
讚好:整潔度、職員與服務和住宿狀況
Sven
於 2024 年 4 月住了 5 晚
2/10 很差
Cindy
家人同遊
2024年4月11日
不滿:職員與服務
We checked in around 1PM tired from our flight, we went up to the room and the keys didn’t work, a housekeeper opened the door for us. We were given a small room with two beds together. We were 3. Air conditioner did not work. We took a nap for 5 hours and decided to come back downstairs and ask about the keys, the AC and the possibility to upgrade, since the room was small. The receptionist couldn’t find me by my room #. So I panicked and suggested him to look me up by last name. We were given the wrong room and they told us that the air conditioner is turned off by management and that on Monday (the next day) they will have a meeting about it and see if they can turn it on. They refused to upgrade us for the inconvenience and was told to come back tomorrow and speak
To management, but we were given a bottle sparkling drink, valued at 4.45 euros. Upon check out, we spoke to them about our concerns again and was told we need to pay for late check out anyways, 20 Euros. There is no parking and their answer
Was always “it’s just how it is here” The guys at the bar were great, besides them this hotel has nothing impressive, hospitality and the willingness to help was none existent to these employees.
Cindy
於 2024 年 4 月住了 2 晚
10/10 優異
Magdalena
2024年4月9日
讚好:整潔度、職員與服務和住宿狀況
Magdalena
於 2024 年 4 月住了 3 晚
10/10 優異
Heike
家人同遊
2023年11月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es war wirklich sehr schön! Kann es nur empfehlen
Heike
於 2023 年 9 月住了 8 晚
8/10 不錯
Helen
2023年10月29日
Helen
於 2023 年 10 月住了 3 晚
4/10 欠佳
Debra
2023年10月23日
不滿:職員與服務
No customer service
The room I was allocated was no more than a storage room with a shower. I paid €300 for 3 nights. I complained at reception shortly after check in & was told there was nothing they could do that night. I went back at 8am before breakfast and was basically told ‘not our problem, contact hotels.com’ the receptionist was borderline rude. They still insisted that they didn’t have another room to move me to do I requested a refund. After over an hour on the phone to hotels.com & then trying to contact the hotel (the phone was literally ringing as I was stood there & I was telling them it’s hotels.com) they didn’t bother to answer it. I eventually got to downs to a manager after 11am who stood there & said nothing. No apology from him or the receptionist, just a blank face. He eventually agreed to refund 2 nights instead of the 3 I paid for. I’ve never been to this side of the island before & I’ve got to say it tainted my love for Majorca. I visited 3 times last year & 3 times this year, I’ve never known such horrible customer service, rude and no empathy whatsoever. I’ll stick to my usual resort in the future! Single bed facing a door, no balcony just a window where there was no privacy as private flats were facing. NOT worth €100 per night! It was basically a storage room with a bed thrown in it. Shouldn’t even be sold as a room.
Debra
於 2023 年 10 月住了 3 晚
8/10 不錯
Trine
2023年10月18日
Trine
於 2023 年 10 月住了 6 晚
8/10 不錯
MONIQUE
2023年10月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel confortable et bien situé
La présence d un réfrigérateur dans la chambre est appréciable.
Par contre faire payer l usage du coffre forte est malvenue dans un hôtel de cette catégorie.