Almost everything about this hotel was excellent. Dining facilities was very welcoming and great menu options for breakfast and for an evening meal. Rooftop pool and loungers were an added bonus, especially after walking around the harbour and old town all day.
And without being too picky, just a couple of things that caused us issues. We booked a double room, but on arrival late in the evening it was set up as a twin, with beds pushed together. That night, having turned over in bed, I crashed through the middle of the beds as they separated, my knee banged off the floor, bedside table went flying, with lamp, glass, phone and everything else thrown across the room! Not what you want at 3 in the morning! My knee ended up troubling me all week with all the walking we had to do.
I reported it befor breakfast the next day, and was told they would address it straight away.
We had breakfast, then out for a full day, returning around 3:30 in the afternoon, only to find nothing had changed and again I had to report it down. Stairs at reception, to which they informed me it was in the house keepers jobs todo.
It just felt a little lack of priority and no acknowledgement that I was hurt through this. It was addressed after reporting it twice, but it could have all been avoided.
