2/10
WORST! hotel and unfriendly owner.
I travel alot for work and most times i request late check ins. I booked via Expedia, booking was simple and convenient as usual for Expedia. Usually the hotel contacts to confirm booking. ZERO communication from the hotel, i called in myself to confirm booking and also mention lat night check in. Normally other hotels keeps the room open and keys inside but this hotel did not. Only told to ring the door bell upon arrival as i did and no answer, called the mobile number given yet no answer again. Had to sleep in the car for the night. Carried onto my next destination where i requested the same and it went like a breeze. Called back Ala Vista to enquire about the refund only to be met by a very rude and vulgar lady, said to be the owner. Got told to f$@ off and hanged the phone. I assumed she needed the money more than i did, and left it as a donation to her and her hotel.
The
2025 年 6 月入住 1 晚