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Best Western Palmyra Inn & Suites

2.5 star property
Travelers gather around the warm lobby fireplace or unwind in the spa tub at this welcoming hotel where staff members go the extra mile for guests.

Choose dates to view prices

Located in the heart of the historical district, Best Western Palmyra Inn & Suites offers comfort and convenience. Guests can relax by the lobby fireplace or enjoy the spa tub after exploring. Practical amenities include laundry facilities and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is HK$807
HK$872 total
includes taxes & fees
29 Jan - 30 Jan

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Highlights

Air conditioning
Connecting rooms available
Kitchen
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Shower/bath combination
Hairdryer
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Sofa bed
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 5
  • 2 Queen Beds

Suite-2 Queen Beds, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 5

Suite-1 King Bed, Non-Smoking, Sofabed for One Person, Microwave and Refrigerator, Wi-Fi

  • Sleeps 3

Suite-1 King Bed, Non-Smoking, Whirlpool, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
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About the area

Located in Palmyra, Best Western Palmyra Inn & Suites is in the historical district. Smith Family Farm and Book of Mormon Publication Site are local landmarks, and some of the area's attractions include Wayne County Fairgrounds and Roseland Waterpark. Take the opportunity to explore the area for water adventures such as swimming and other activities like winery tours.
Visit our Palmyra travel guideOpens in a new window
Map
955 Canadaigua Rd., Palmyra, NY, 14522

What's nearby

  • Smith Family Farm - 16 min walk - 1.4 km
  • Palmyra Family Medicine - 2 min drive - 2.9 km
  • Book of Mormon Publication Site - 2 min drive - 2.5 km
  • Wayne County Fairgrounds - 2 min drive - 3.2 km
  • University of Rochester - 35 min drive - 64.6 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Akropolis Restaurant - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Dunkin' - ‬9 min drive

About this property

Best Western Palmyra Inn & Suites

Hotel in the historical district
Consider a stay at Best Western Palmyra Inn & Suites and take advantage of free breakfast, laundry facilities and a fireplace in reception. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a business centre.
Other perks at this hotel include:
  • Free self-parking
  • A lift, smoke-free property and a computer station
  • A gift shop, a banquet hall and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
  • Bathrooms with shower/bath combinations and hairdryers
  • 43-inch LED TVs with cable channels
  • Mini fridges, microwaves and coffee/tea makers

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Family friendly

  • Children's games
  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.00 per stay.
Cots (infant beds) are available for USD 5.0 per stay

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palmyra Inn
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

Is Best Western Palmyra Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on 29 Jan 2026 start from HK$807.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Palmyra Inn & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Palmyra Inn & Suites?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Best Western Palmyra Inn & Suites?

Checkout is at 11 AM.

Where is Best Western Palmyra Inn & Suites located?

Situated in the historical district, this hotel is within 2 miles (3 km) of Smith Family Farm, Wayne County Fairgrounds and Palmyra Family Medicine. Book of Mormon Publication Site and Historic Palmyra Museum are also within 2 miles (3 km).

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Reviews

Best Western Palmyra Inn & Suites Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 526 out of 1006 reviews
Rating 8 - Good. 280 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

Reviews

8/10 Good

James

Liked: Cleanliness, amenities
Room was spotless, Staff was very friendly Thanks
Stayed 1 night in Dec 2025

10/10 Excellent

Janae

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, large dining area, nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Felt very safe there
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, perfect for all our sightseeing needs!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Clean rooms, staff was pleasant and attentive, only issues were the room door keys kept having to be reprogrammed other than that all was well as expected
Stayed 3 nights in Nov 2025

8/10 Good

Jaron

Liked: Cleanliness, amenities, property conditions & facilities
Great service, room, hot tub. No hot water one night and no sausage for one of the morning breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to all the places we wanted to visit. Very clean, and breakfast was very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Rawleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a great place to stay. The room was nice and the staff very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast, friendly staff, quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, spacious room with a pretty view. Good breakfast and Kathy was great at the front desk.
Stayed 1 night in Aug 2025

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff so friendly and accomadating. It was the coolest place to stay.
Stayed 4 nights in Jul 2025

4/10 Poor

Joselene

Liked: Cleanliness
Disliked: Amenities
My room was ok clean but heat had horrible sounds when turning on and off! Refrigerator in room was on but didn’t work! So the take out that we had was wasted because it wasn’t in a working refrigerator! Told the staff about it when we had to ask for an ice bucket that was supposed to be in the room and wasn’t and all they said is that’s not good that the refrigerator wasn’t working!
Hot tub is good !
Stayed 1 night in Jan 2026

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
The walls are a bit thin. Could hear the noisy kids otherwise great hotel
Stayed 1 night in Sep 2025

10/10 Excellent

DaKota

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and it is so close to the sacred grove.
Stayed 1 night in Jul 2025

8/10 Good

Alora

Liked: Cleanliness, staff & service, amenities
Great staff. Facility condition could be updated including obvious paint peeling
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located a mile south of Palmyra makes it convenient to Erie Canal Bike Trail. Hotel staff friendly and helpful. Nothing special about breakfast provided...cereal, eggs, waffles. For low budget, this is a comfortable stay.
Stayed 1 night in Sep 2025

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
We lived in Palmyra for most of our lives and have always stayed there when visiting. We will NEVER stay there again. The bathtub had black mold in the corners. I can submit pictures if necessary. The lights would go dim then turn on bright in the middle of the night. There was no striker plate on the bathroom door, it couldn't be closed. The breakfast was terrible, no meat, no juice or fresh fruit. The waffle mix was frozen and couldn't be poured. We went to Mc Donald's for breakfast. Lastly, we spoke to someone else staying there who agreed with everything we said and recommended actual rooms not to stay in. Terrible place.
Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night lady was a super help! Keep her around! Very accommodating!
Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doug who checked us in was very welcoming. All our encounter with other staff the following day were all nice and approachable. Property itself was clean and area is quiet. We were able to rest well during our stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and the breakfast was delicious. We enjoyed our stay here.
Stayed 1 night in May 2025

10/10 Excellent

Jami

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff; lovely the breakfast variety--it was fantastic!
Stayed 1 night in May 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of the area we wanted to explore!
Stayed 3 nights in Aug 2025

10/10 Excellent

Max

Liked: Amenities, property conditions & facilities
Nice property
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice country location just out of town. Pleasant and quiet
Stayed 1 night in Jul 2025