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关于Clement Palo Alto – 全包式城市度假村的点评

5 out of 5
Clement Palo Alto – 全包式城市度假村
711 El Camino Real, Palo Alto, CA

点评

10

绝佳

10 分 - 超赞。82 条好评，共有 86 条点评" "
8 分 - 还可以。2 条好评，共有 86 条点评" "
6 分 - 一般。2 条好评，共有 86 条点评" "
4 分 - 很差。0 条好评，共有 86 条点评" "
2 分 - 糟糕。0 条好评，共有 86 条点评" "

10/10

清洁度

10/10

员工和服务

9.6/10

服务设施

10/10

住宿条件和设施

10/10

环保

点评

10/10 超赞

lei

满意：清洁度、住宿条件和设施、客房舒适度
非常棒的体验，下次还会入住
2022 年 4 月入住 2 晚
the clement 于 2022年05月2日 的回复
Thank You for your Stay with us at the Clement Palo Alto

10/10 超赞

Jamie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 2 月入住 6 晚

10/10 超赞

jackson

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
gym needs to expand it's tiny Service is the best
2024 年 4 月入住 1 晚
Clement Team 于 2024年04月17日 的回复
Thank you for your generous rating & kind comment.If you do decide to stay with us again PLEASE allow us to offer you the use of the newly renovated gym at The Westin right next door our Sister property.Thank you Clement Team.

10/10 超赞

Jill

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
My trip was amazing at the Clement! Everyone who works there is more than pleasant and so very helpful! Food was amazing and the room was home away from home.
2023 年 5 月入住 3 晚
The Clement Team 于 2023年05月26日 的回复
Thank you so very much for your very generous score "10" & kind comments.We look forward to your return.

10/10 超赞

Shirley

团体旅客
满意：清洁度、住宿条件和设施、客房舒适度
2023 年 4 月入住 9 晚
Gail 于 2023年04月15日 的回复
Thank you for choosing to stay at The Clement Palo Alto we very much appreciate your generous rating on the experience with us.Much Appreciated.

10/10 超赞

Kimberly M

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Wish pool was open and construction noise started too early in morning.
2022 年 8 月入住 9 晚
Clement Team 于 2022年09月11日 的回复
Thank you so very much for choosing to stay at The Clement Palo Alto. We profusely apologize for the inconvenience caused during your stay with the disruption of the Rooftop renovation, we are hoping this will be completed before the end of the year & hope to see you in the near future to enjoy the pool / jacuzzi in peace & quiet. Warmest Regards Clement Team.

10/10 超赞

Jill

商务旅客
满意：员工和服务、住宿条件和设施、客房舒适度
2022 年 5 月入住 3 晚
Gail 于 2022年05月27日 的回复
Mrs. Choate it is always an absolute pleasure to have you stay with us at The Clement Palo Alto. Safe Travels.

10/10 超赞

Melvin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Rest and Relaxation
My wife loved staying at the Clement as a Mother's Day getaway. The room was great and the service was excellent.
2021 年 5 月入住 1 晚
The Clement Palo Alto Team 于 2021年05月31日 的回复
Good Afternoon Melvin, Thank you for choosing to stay with us to celebrate Mother's Day. We are thrilled to hear you enjoyed your suite at the hotel and the service provided to you by our team. We look forward to your next visit.

10/10 超赞

真实旅客

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Perfect
2021 年 5 月入住 1 晚
Clement Staff 于 2021年05月7日 的回复
Good Evening Anonymous, Thank you for choosing to stay at The Clement Palo Alto! We greatly appreciate you taking the time to provide us feedback from your recent experience. We are thrilled to see you enjoyed your time with us and we will look forward to hosting you again soon. Best Wishes,

10/10 超赞

Melissa

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfect stay.
It was perfect for us. I would definitely do it again. Love the hotel. Wish the restaurant was open. It otherwise our stay was perfect.
2021 年 2 月入住 1 晚
The Clement Palo Alto Team 于 2021年02月16日 的回复
Melissa, Thank you for taking the time to share your experience with us. We are very pleased to hear you enjoyed your stay, even with The Dining Room being closed. We will look forward to seeing you again soon. Best Wishes

10/10 超赞

Anthony

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 2 月入住 1 晚
The Clement Palo Alto Team 于 2021年02月16日 的回复
Anthony, Thank you for taking the time to review your experience at The Clement Palo Alto! We are very pleased to see you enjoyed your time with us. We hope to see you again soon.

10/10 超赞

Shawna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best I've Ever Had.
Im speechless. Bidets, heated flooring, Egyptian cotton sheets, prompt service. Did I mention it's all inclusive?. You're wasting time reading any further go book a stay and see for yourself!!
2020 年 12 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Pamper yourself at this hotel
The purpose of this trip was to celebrate an accomplishment in our family as well as to give my entire family a much needed break from our daily grind ever since Covid started. We chose the right hotel to do that. While staying there for 3 nights, we ordered room service, ate til we're full, spent hours at the pool and hot tub, spent hours soaking in the giant tub in our suite, watched TV and rested our minds. This is not how we usually do our daily lives :) However, after working very hard every day this year, we felt entitled to reward ourselves with a luxury hotel stay. The only thing we hoped was more available was Chromecast on the TV. It's either the functionality was there but we didn't find it, or it was not there altogether. Our family watches a lot of Netflix to rewind so it would have made the experience much better if we had Chromecast or Netflix function on the TV. Overall, if you are looking somewhere to be pampered and treated like a royalty, this is the place. From guest services, housekeeping and all the personalized touches, it was very very good.
2020 年 11 月入住 3 晚
The Clement Team 于 2021年01月22日 的回复
Thank you very much for your kind words. We are so happy that you had a much deserved relaxing & enjoyable few days, the pleasure was all ours. Since we now know that you and your family enjoy watching Netflix, as an alternative we have an Amazon fire stick available for you upon request to stream your favorite shows next time ! Thank you again.

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 11 月入住 1 晚

10/10 超赞

Joseph

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing Hotel!
Rooms are beautiful and super comfortable. Dining room and it’s good are too notch. Service is incomparable to anything I’ve ever experienced in a hotel.
2020 年 11 月入住 1 晚

8/10 还可以

Scott

满意：清洁度、员工和服务、住宿条件和设施
Great place mediocre bed
Overall this place is great, a little on the pricey side but if you utilized the all inclusive aspect of it, it makes you feel like it was worth it. Service is incredible and every employee there was very kind and helpful, the room was very nice with heated bathroom floors and tvs everywhere. My only problem was the bed, the mattress felt like quick sand, the pillows were so massive almost unuseable and the down comforter must have weighed 50lbs felt like i was getting smootheted but if you are into that kind of stuff than it's the perfect place! I will probably stay here again but might try the pull out couch next time!
2020 年 10 月入住 1 晚

10/10 超赞

Tummybliss，San Francisco

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything about the hotel was awesome. From the time we arrived and got greeted, to entering our room and using the amazing facilities. This hotel is truly a hidden gem in Palo Alto. The staff were great and service was top notch. Thanks for making our stay memorable!
2020 年 10 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 9 月入住 2 晚

10/10 超赞

Lauren

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚

10/10 超赞

Michael

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Palo Alto Gem
Wonderful Hotel and Staff. The "all inclusive" is a nice differentiator as compared to other higher end hotels. The food is amazing and the staff is incredible.
2020 年 9 月入住 2 晚

10/10 超赞

真实旅客

2020 年 8 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 8 月入住 1 晚

10/10 超赞

Alejandro

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
10 stars!!!!!
From the moment we arrived Benny was AMAZING. We came for my wife’s birthday weekend and they surprised her with a bouquet of flowers, chocolate covered strawberries and the most excellent service we’ve ever experienced. I beyond highly recommend staying here. Heated bathroom floors, heated toilet seats. Comfortable pillows and bed.amazinf roof top hot tub and pool. You won’t regret it
2020 年 8 月入住 1 晚

10/10 超赞

Joe，Los Alamitos, CA

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The all inclusive concept was well received by our boys. The staff welcomed them into the kitchen and pantry at all hours and our family was treated exceptionally well by all we came across at the hotel. The food was excellent and the room was one of the best that we have ever stayed at in California. The heated rooftop pool was a major plus as was the large soak in tub en suite. We will definitely come here again.
2020 年 7 月入住 1 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 6 月入住 3 晚

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 6 月入住 1 晚

10/10 超赞

Erin

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 6 月入住 2 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a great property and I really enjoyed my stay here.
2020 年 3 月入住 3 晚

10/10 超赞

Nobuyoshi

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 3 月入住 3 晚

10/10 超赞

Jill

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place in every way
Wonderful stay! Great food, super friendly and helpful staff, perfect location and so clean and up to date! I look forward to my next stay.
2020 年 2 月入住 4 晚

10/10 超赞

Mary

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Outstanding service
A beautiful place to stay with excellent service. I particularly enjoyed the professionally prepared trays with delicious food brought to my room. I often work after hours online & it was convenient. The rooftop area is inviting, the staff attentive while wearing custom tailored outfits. I appreciated the cleanliness, turn down service and stocked snacks & drinks in the room. This was a return visit. I enjoyed my first stay so much I had to book again!
2020 年 2 月入住 3 晚

10/10 超赞

Kirk

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing
This hotel is AMAZING!
2020 年 2 月入住 1 晚

10/10 超赞

ellen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
A+ hotel!!!
EXTRAORDINARY Hotel!! We loved our stay. Food and wines exquisite, room/suite spacious with lots of amenities, staff exceptional. We travel a lot and The Clement is now among the top 5 hotels we've ever stayed at. 5-star in every way,
2019 年 12 月入住 1 晚

10/10 超赞

真实旅客

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love the sheets. I could stay in that bed all day.Excellent as always. Will definitely be back.
2019 年 12 月入住 1 晚

10/10 超赞

Robin

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best special occasion get-away!
Perfect romantic getaway for our 30th anniversary. The room, service, and dinner were perfection, as was the company!
2019 年 12 月入住 1 晚

10/10 超赞

Jill

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Home away from hom
Staying at the Clement is like being at home away from home. All who work there are so very friendly and helpful! The room and full facility is beautiful and so comfortable. I always look forward to my stays here!
2019 年 12 月入住 2 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Private, luxe and exceptional service. We’d definitely return.
2019 年 11 月入住 1 晚

10/10 超赞

真实旅客

2019 年 10 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Das Clement Hotel spielt in einer eigenen Liga und bietet ein einzigartiges Hotelerlebnis. Es wäre daher angemessen 10 Sterne zu vergeben. Es ist ein kleines Hotel mit schönen Suiten, so dass man sich fast wie zu Hause fühlt. Die Mitarbeiter sind außerordentlich herzlich und zuvorkommend und es werden alle Wünsche erfüllt. Der zunächst hoch erscheinende Preis relativiert sich durch die inbegriffenen Leistungen (Mahlzeiten, Parken, Hotelgebühr, etc.), die andernorts separat zu entrichten sind. Die Lage im Zentrum von Palo Alto ist perfekt. Man kann das ganze Clement-Team nur beglückwünschen für dieses außergewöhnlich gelungene Konzept und dessen Umsetzung. Es wird für uns ein unvergessliches Erlebnis bleiben !
2019 年 9 月入住 3 晚

10/10 超赞

KEN

与家人出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
the greatest hotel in bay area.food,staff are very very good
2019 年 8 月入住 3 晚

10/10 超赞

Anna

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 7 月入住 4 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 6 月入住 1 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2019 年 5 月入住 3 晚

10/10 超赞

Jill

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 5 月入住 3 晚

10/10 超赞

真实旅客

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, service and amenities. Very pet friendly!
2019 年 5 月入住 2 晚

10/10 超赞

真实旅客

2019 年 4 月入住 1 晚

10/10 超赞

Charles

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 4 月入住 2 晚

10/10 超赞

Susie

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent hotel
Fantastic way to end our trip. Staff were so friendly and couldn't do enough for us. Felt like a home away from home.Definitely will return.
2019 年 4 月入住 3 晚

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
San Fran
A very cozy atmosphere and the staff were extremely helpful. This hotel is a jewel.
2019 年 3 月入住 2 晚

10/10 超赞

真实旅客

满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the best properties in Palo Alto for quality
2019 年 3 月入住 1 晚