庞普勒穆斯西沃萨吉尔拉姆古兰皇家植物园附近酒店

“Very personalized experience and professional grade of service.”

“服务态度热情 但是效率太低，2016年1月和11月两次入住都是早上9点过到达酒店，交涉把部分房间大床分开或者加床（其实在预订的时候已经说明，但是毫无结果），要求客人晚上18点旅游回饭店前做好这些工作，但是两次都是没完全准备好，耽误部分客人入住时间。其次，本来预订了11.12.13日两天房间并且全额付款，居然13日早上接班的工作人员通知我们今天该退房，最后，经过核实才确认应该是入住2天，显得一点都不严谨。最严重的是，11月13日早上发现本人的电动刮胡刀在房间丢失，好在本人在非洲工作多年，还与工作人员交流不成问题，总台也做了情况调查，由于本人3个小时后就要离开酒店，告知酒店如果找不回来的话，就要报警，居然在我们出发前一个小时莫名其妙的回到房间（可能是趁我中途下楼交涉的时候放进去的），如果换做其他客人或者客人没发现的话，恐怕也就认栽。如果这样下去的话，恐怕客人怕住这个酒店了。”

“德国人管理的连锁酒店，各类服务流程井井有条，总体很严谨高效。前台来自德国的Robbie和Sabine非常热情专业尽责，有极强的沟通协调能力。服务员也具有五星酒店的服务标准，酒店整体感觉优质，规整！”

“The hotel is one of the best I have visited in the world. The service, the staff at all levels were exceptional. The food in the dining room was excellent. Each of the hotel staff went out of their way to do us good. Really great. Highly recommend.”

“excellent hôtel à taille humaine le personnel est très aimable et accueillant la vue est magnifique il possède un parking le restaurant le skipper est excellent avec une cuisine raffinée et variée à conseiller ++”

“Very nice, very clean and so big of the room. Amazing holiday where stayed in the Westin.”

“We've stayed at the Monalysa Hotel twice, the first time at the Monalysa Residence, the second time at the Monalysa Suite, and this year, as always, we had a wonderful time. The housekeeping service was excellent, and the staff were extremely friendly and always available to answer any questions. The studio apartment was large with a balcony and a kitchen with a stove, microwave, refrigerator, and dishes. We also took a trip to Deer Island with Monalysa; it was a great experience, everything was……

“Room is clean and spacious. Hotel staff are very courteous.”

“Great location, great breakfast and great smiling and helpful staff! ”

“Sehr empfehlenswert, äusserst nette Führung, hohe Sicherheit und Komfort. Wir können die Unterkunft wärmstens weiterempfehlen. Der Aufenthalt hat uns sehr, sehr gut gefallen. Wir werden sicher wiederkommen. ”

“位於市中心，交通出行方便，周围吃饭选择多，酒店有重新装修，但是冰箱没有换，经常起动声音很响，特别是晚上睡觉时，影响睡眠质量。老空调不能调风及温度，吹得感冒了”

“Great place, quiet, food options was minimal. But there ate nearby restaurants. Food was really good but many ants during breakfast buffe and on the tables during lunch/dinner. We were confronted by the restaurant manager one morning and askes why we did not like the mauritian buffe the night before. Only one of us had the buffe and it was amazing. So i dont know what happend there.”

“Ideal for 1 night stay …. Great staff in the bar and breakfast ”

“Very friendly people. Strategic location for trips around the island. ”