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Yildizhan Hotel

Travelers splash in the seasonal outdoor pool by day and explore ancient Pamukkale landscapes via helicopter tours, creating lasting family memories

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Yildizhan Hotel in central Pamukkale offers practical comforts like a free breakfast buffet. Enjoy drinks at the poolside bar, relax in the scenic garden, or unwind on the sunny terrace. Family-friendly with free in-room WiFi, bike rentals, and helicopter tours.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

About the area

Map
Stad Caddesi Kale Mahellesi No 9, Denizli, Denizli, 20280

What's nearby

  • Pamukkale-Hierapolis - 2 min walk - 0.2 km
  • Pamukkale Natural Park - 5 min walk - 0.5 km
  • Pamukkale Travertine Terraces - 8 min walk - 0.8 km
  • Hierapolis - 14 min walk - 1.2 km
  • Pamukkale Thermal Pools - 19 min walk - 1.6 km

Getting around

  • Goncali Station - 17 min drive

Restaurants

  • ‪Teras Restaurant Pamukkale - ‬5 min walk
  • ‪Hiera Coffee & Tea House - ‬7 min walk
  • ‪pamukkale yörük sofrası - ‬4 min walk
  • ‪Cadde Grill House - ‬4 min walk
  • ‪Harbiye Restaurant - ‬4 min walk

About this property

Yildizhan Hotel

Family-friendly hotel near Pamukkale Thermal Pools
At Yildizhan Hotel, you can look forward to a free breakfast buffet, a poolside bar and a terrace. In addition to a garden and a playground, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and a children's pool, along with pool umbrellas
  • Free self-parking
  • Bike hire, a round-trip airport shuttle (surcharge) and coffee/tea in reception
  • A TV in reception, luggage storage and a front desk safe
Room features
All guest rooms at Yildizhan Hotel feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and separate sitting areas.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, balconies and separate sitting areas

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Children's pool
  • Helicopter/aeroplane tours
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Champagne service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 30 November 2024 to 29 November 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Exterior
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 60 per vehicle (one way)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The seasonal pool will be open from April to December

Property is also known as

Yildizhan Hotel Hotel
Yildizhan Hotel Denizli
Yildizhan Hotel Hotel Denizli

Frequently asked questions

Does Yildizhan Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. The property will be renovating the swimming pool from November 30 2024 until November 29 2026 (completion date subject to change).

Is Yildizhan Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yildizhan Hotel?

Self-parking is free at this property.

What time is check-in at Yildizhan Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Yildizhan Hotel?

Checkout is at noon. Late checkout is available for EUR 15 (subject to availability).

Does Yildizhan Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Where is Yildizhan Hotel located?

This family-friendly Denizli hotel is located in the historical district, within 1 mi (2 km) of Pamukkale-Hierapolis and Pamukkale Thermal Pools. Traverter Street and Pamukkale Natural Park are also within 5 minutes.

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Reviews

Yildizhan Hotel Reviews

5.8

5.4

Cleanliness

6.8

Location

5.6

Staff & service

6.6

Eco-friendliness

5.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 65 reviews
Rating 8 - Good. 13 out of 65 reviews
Rating 6 - Okay. 11 out of 65 reviews
Rating 4 - Poor. 5 out of 65 reviews
Rating 2 - Terrible. 22 out of 65 reviews

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was beautiful, breakfast was great, convenient location
Stayed 1 night in Oct 2024

6/10 Okay

Jóhanna

Liked: Property conditions & facilities, room comfort

Great pool!

Location is great, short walk to nice restaurants and local shops. The garden with the pool was great, the pool itself was really nice.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Pamukkale / SALDA / SAGALASSOS is amazing. One of the miracles on the world.
Stayed 3 nights in Nov 2024

6/10 Okay

Cesar

Disliked: Property conditions & facilities, room comfort

For one night is ok

The rooms are very small. The person who received us was not friendly. It is a basic hotel, the pool was the best.
Stayed 1 night in Sep 2024

4/10 Poor

Thorsten

Disliked: Cleanliness, property conditions & facilities
Aircon did not work for the whole night. Shower dirty. Room very smal
Stayed 1 night in Jul 2024

2/10 Terrible

Kari Jian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I do not recommend this hotel! The room was dirty, for example the sink and the toilet were not cleaned. The breakfast was very simple and it did not taste good. It looked like the food was old. The glasses for tea and cofee and the plates were not proper cleaned.
Stayed 2 nights in Jul 2022

2/10 Terrible

Fatma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

I made a reservation at 11 o'clock and called the hotel. I said we were on the road and would arrive around 3-3:30 and they said okay on the phone. When we arrived at the hotel at 3:30, they had locked the doors and were in bed, we were calling, no one answered the phone, we knocked on the door, no one answered, we honked at the door, no one even came to look at that. We couldn't get in even though we made a reservation, we looked for another hotel at that time of night. What a disgrace.
Stayed 2 nights in Oct 2024

2/10 Terrible

Mahmud

Disliked: Cleanliness, amenities, property conditions & facilities
I never stayed a hotel like that before. Reception most of the time unattended. In the room no basic utilities like tea coffee or cattle. Only provided 2 towel and nothing else. No toiletries. No sleepers. Even no tissue rolls. Toilet you cant use because of the status of it.well if you want to experience a nightmare then be their guest.

2/10 Terrible

Nada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay there.

The hosts weren't rude but not friendly either. Breakfast was served under a veranda/carport and was a typical Turkish breakfast; they tried taking it away before I was finished even. There was a baby's highchair which was filthy because it hadn't been covered. Someone had stolen an item while I was out. Someone tried to get in my room whilst I was inside but the door was locked. When I opened it, there was no one there. Overall not a positive stay. Stay elsewhere.
Stayed 2 nights in Oct 2023

2/10 Terrible

Gülay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
Stayed 2 nights in Oct 2024

2/10 Terrible

Susan Seehuusen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slidt hold jer væk

Det værest hotel jeg har vært på toilettet dryppede ,håndvask lige ved at være stoppet,de kom ikke og gjorte rent så slidt 0 stjerner til dette meget slidte hotel.Meget larm
Stayed 2 nights in Sep 2024

2/10 Terrible

Mirza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Güvenilmez bir yer
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Hotelinizi iyi seçin odayı görmeden ödeme yapmayın

Yer olarak güzel duş fıskiyesi asma yeri kırık iki büklüm duş aldık duş kabini kapıları kırık klozet devamlı su akitiyor içi bislik klima yeterli soğutmuyor yatakları temiz düzenli ilgi karşılama kötü ister kal ister kalma dermiscesine çay kahve ikramı yok havuzda iki üç saat kaldık kimse gelipte sormadı birşey icermisiniz veya semaverde çayımız var şu saatlerde diye bize diyen olmayınca bilemedik sabah kahvaltısı varmı diye sorduk önceden anlasmanizda varsa vardır dediler bizde sabah 08:30 da gitdik oturduk kahvaltıizi etdik ayrildik
Stayed 1 night in Aug 2024

8/10 Good

reyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Banyolar biraz tadilat istiyor ve her odada buzdolabi yok havuzun süre durumu sevindirici bazı oteller imkân vermiyor ama gece 11 e kadar havuzu kullanıyor olmamız her şeye degdi
Stayed 2 nights in Jun 2024

10/10 Excellent

SEONHWA

친근한 호텔

밤 늦게 도착하는 일정이라 잠만 잘 곳이 필요해 저렴하게 묵었다. 호텔 중에 제일 저렴한 듯 하다. 히터도 따뜻했고 뜨거운 물에 샤워도 했다. 아침도 나름 훌륭했다. 여름에 가면 정원에서 조식도 가능하다 사장님이 친절하시다.
Stayed 1 night in Mar 2023

10/10 Excellent

Hacer

Liked: Cleanliness, staff & service

Evinde hissettim

Tam bir aile oteli sahibi Süleyman bey çok ilgili
Stayed 1 night in May 2022

10/10 Excellent

IRINA

Liked: Cleanliness, property conditions & facilities, room comfort

We appreciate our stay very much

We enjoyed our stay at the hotel/ It is located in a good place with nice view. We got a good opportunity for sightseeing, We would recommend the hotel for travelers!
Stayed 2 nights in May 2022

6/10 Okay

Beata

Liked: Cleanliness, staff & service

Polecam

Dobry hotelik bardzo blisko Pamukkale - ogromny plus. Niestety pokoje trochę zimne, no ale byliśmy w grudniu, więc ogólnie było chłodno, jednak dało się trochę nagrzać klimatyzacją, woda ciepła, personel pomocny. Bardzo przyjemny właściciel, śniadanie dobre - tureckie. Na krótki pobyt z pewnością polecam ;)
Stayed 1 night in Dec 2021

2/10 Terrible

Fehmi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kötü kötü kötü

Otel konum olarak iyi fakat otel gördüğüm en kötü oteldi ( temizlik, hizmet,kahvaltı vs ) yazik ki sizin gibi bir kuruluşun o bölge için verilen yüksek otel parasına rağmen öyle otellerle çalışmanız
Stayed 1 night in Aug 2019

2/10 Terrible

Engin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok kötü

Kaldığım odada klima hiç soğutmuyordu, çok eskiydi. Yataklar eski ve yayları bozuktu, rahatsızdı. Tuvalet banyo çok eski ve bakımsızdı. Çok kötüydü. Gece geç saatte geldiğim için mecburen giriş yaptım. Gidilecek bir otel değildi. Otel sahibinin tavırları da böyle turistlik bir bölgede beni şaşırttı. Hoş değildi. Gerçekten gidilecek bir otel değil. Arabayı otel önüne bırakmak ve yürüyerek travertene gitmek tek avantajıydı.
Stayed 1 night in Aug 2019

2/10 Terrible

Seyda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berbat ötesi bir yer

Berbat, vasat ötesi, iğrenç , aşırı kötü bir otel. Kesinlikle tavsiye etmiyorum otel sahibi son derece saygısız, terbiyesiz bir adam. Ben bu kadar berbat bir yer görmedim . Kesinlikle gelmenizi tavsiye etmem. Lütfen yazdıklarımı dikkate alıp gitmeyin tatilinizi rezil etmeyin ( karşıya karşıya kaldığımız muamele için ayrıca şikayet yollarını devam ediyorum)
Stayed 1 night in Aug 2019

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible.

This is a horrible hotel. Tacky fake Egyptian decor, exposed electricals and dirty rooms. Upon arrival we were “greated” by a young male teenager chewing gum with a “yes, what?” we told him we had a booking and after initially denying we had admitted there was a booking. We had to pay cash only and the said teenager’s father refused to provide a receipt. Without exaggeration, we asked at least 20 times for a receipt. We were threatened with another day’room charge if we were one minute late checking out.
Stayed 1 night in Jul 2019

6/10 Okay

Fatma

Disliked: Staff & service, property conditions & facilities

Vasat

Konum harika, otelin havuzu güzel, eşyalar eskimiş servis kötü,
Stayed 1 night in May 2019

2/10 Terrible

Darko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel to avoid

Complete hotel is in desperate condition, very dirty, ready for renovation
Stayed 1 night in May 2019

8/10 Good

Marco

Liked: Staff & service, room comfort
La gente es muy amable
Stayed 1 night in Apr 2019