住宿內酒吧
查看供應

潘切庫拉昌迪加爾假日酒店 - IHG 酒店的評價

4.5 out of 5
潘切庫拉昌迪加爾假日酒店 - IHG 酒店
City Centre, Sector 3, Panchkula, Haryana

評價

7.2

不錯

10 分評分，優異；159 則評價中有 48 則" "
8 分評分，不錯；159 則評價中有 47 則" "
6 分評分，一般；159 則評價中有 26 則" "
4 分評分，欠佳；159 則評價中有 19 則" "
2 分評分，很差；159 則評價中有 19 則" "

7.6/10 

整潔度

7.4/10 

職員與服務

6.8/10 

設施服務

7.2/10 

住宿狀況

6.2/10 

環保程度

評價

10/10 優異

Chiawei

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯
在昌迪加爾，這酒店性價比十分合理
於 2018 年 1 月住了 2 晚

4/10 欠佳

Parwinder

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Extremely dissatisfied with my stay at Holiday Inn. The rooms were unclean, with hair scattered on the floor and table. Despite requesting a room change, they only offered to clean it, but no one came. Additionally, the restroom lacked toilet paper. Falls short of Holiday Inn’s usual standards.
Rohit 於 2024年3月3日的回應
Dear Parwinder, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CHANDIGARH PANCHKULA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Rohit Kumar Singh Asst. Front Office Manager

2/10 很差

Imran

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Pathetic hotel and even more pathetic Manager
Pathetic hotel... Old, worn off. Rooms are really old. Pictures they have posted are so deceptive. Terrible Manager 'Rohit'. He should be coached.
於 2024 年 1 月住了 2 晚
Rohit 於 2024年3月3日的回應
Dear Imran, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CHANDIGARH PANCHKULA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Rohit Kumar Singh Asst. Front Office Manager

4/10 欠佳

PRANAB KUMAR

不滿：整潔度、職員與服務和住宿狀況
There was bar operational. Only one restaurant with limited food choices. It is not value for money.
於 2024 年 1 月住了 1 晚
Rohit 於 2024年3月3日的回應
Dear Pranab, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn CHANDIGARH PANCHKULA. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Rohit Kumar Singh Asst. Front Office Manager

2/10 很差

Surinder

不滿：職員與服務、設施服務和住宿狀況
The property was in a remote location outside the central business district, which was nice. However, it was not convenient for me since I reliant on other people for transportation. After spending the one night at the hotel, I decided to leave, however the hotel did not refund any money. The condition of the room was not good. The bed spread was torn, hand towels were not supplied and I had a cold shower. There wasn't any hot water. I booked the hotel through Expedia and was charged for the entire stay (3 days). The hotel said that it was a non-refundable room reservation. This hotel is not at Holiday Inn standards and I would highly recommend NOT staying here if you can avoid it. Not a good place to stay. Avoid it at all cost.
於 2023 年 11 月住了 4 晚

4/10 欠佳

pardeep

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
needs upgrading
於 2023 年 10 月住了 1 晚

6/10 一般

Rupinder

商務旅客
Ok
Hotel is ok.
於 2023 年 9 月住了 4 晚

6/10 一般

Bhavna

讚好：職員與服務
Nice
於 2023 年 9 月住了 3 晚

8/10 不錯

Rakesh

家人同遊
讚好：客房舒適度
不滿：職員與服務
The food quality of Dinner is extremely poor. The service is bad. Breakfast was good and the front office staff cooperative.
於 2023 年 5 月住了 1 晚

8/10 不錯

Pradyumn

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
Team Holiday Inn Panchkula 於 2023年5月17日的回應
Dear Pradyumn,We are thrilled to receive your positive review of our hotel. We would like to take this opportunity to express our gratitude for choosing to stay with us. As a hotel, we strive to provide our guests with exceptional service and a comfortable stay. It is always encouraging to receive positive feedback, & we are grateful that you took the time to share the experience with others. We hope that you will consider staying with us again in the future, and we look forward to the opportunity to welcome you back.Sincerely,Niraj SinhaGeneral ManagerHoliday Inn Panchkula

2/10 很差

Santosh

於 2023 年 5 月住了 1 晚
Team Holiday Inn Panchkula 於 2023年5月8日的回應
Dear Santosh,We are sorry to hear that your stay at our hotel was less than satisfactory. At Holiday Inn Chandigarh Panchkula, we are dedicated to providing exceptional service, and it is disappointing to hear that we failed to meet your expectations. Your feedback is greatly appreciated and will be used to improve our services. We would be honored to have the opportunity to make it up to you in the future.Sincerely,Niraj SinhaGeneral ManagerHoliday Inn Panchkula

8/10 不錯

Nikhil

家人同遊
讚好：職員與服務
不滿：住宿狀況
The staff is very helpful and polite. Breakfast was good, better than most five stars. However, all breaks down when it comes to the rooms. The rooms are old and not well kept. The drop down curtains in the bathroom were not cleaned and looked horribly dirty when looked at in the room. The furniture is old and not well kept. We had two rooms and both smelled of dampness. We booked pool view room but the pool of the hotel is not visible from there instead there is a pool outside of the property which is visible but was also dry when we visited. Hot water in the shower did not work for one of our rooms. Overall not satisfied with cleanliness and maintenance of the property. Was expecting certain level of standard from the Holiday Inn brand.
於 2023 年 4 月住了 1 晚
Team Holiday Inn Panchkula 於 2023年5月6日的回應
Dear Nikhil,We are sorry to read your recent review of our hotel & we would like to offer our sincere apologies for the issues you faced during the stay. As a hotel, we strive to provide our guests with exceptional service and a comfortable stay. We take all feedback seriously & are committed to ensuring that our guests have a positive experience.Once again, please accept our apologies for any inconvenience caused & we hope that you will give us the opportunity to make it right & welcome you back in the future.Sincerely,Niraj SinhaGeneral ManagerHoliday Inn Panchkula

2/10 很差

Yashraj

不滿：職員與服務
Pathetic food service , and very bad behaviour, with wrong commitments, service is poor and food not nice. Can’t take care of staying guests who aren’t well. Dining will make u pay for things even if u have added buffet. Worst holiday inn I have stayed in.
於 2023 年 4 月住了 2 晚
Team Holiday Inn Panchkula 於 2023年4月13日的回應
Dear Yashraj,We are sorry to hear that your stay at our hotel was less than satisfactory. At Holiday Inn Chandigarh Panchkula, we are dedicated to providing exceptional service, and it is disappointing to hear that we failed to meet your expectations. Your feedback is greatly appreciated and will be used to improve our services. We would be honored to have the opportunity to make it up to you in the future.Sincerely,Niraj SinhaGeneral ManagerHoliday Inn Panchkula

2/10 很差

PRIYAVADAN

於 2023 年 2 月住了 2 晚
Holiday Inn Panchkula 於 2023年3月18日的回應
Dear Guest,We are sorry to read your recent review of our hotel & we would like to offer our sincere apologies for the issues you faced during the stay. As a hotel, we strive to provide our guests with exceptional service and a comfortable stay. We take all feedback seriously & are committed to ensuring that our guests have a positive experience.Once again, please accept our apologies for any inconvenience caused & we hope that you will give us the opportunity to make it right & welcome you back in the future.Sincerely,Niraj SinhaGeneral Manager

6/10 一般

Akshay

於 2023 年 2 月住了 2 晚

8/10 不錯

Amandeep

讚好：職員與服務、設施服務和住宿狀況
於 2023 年 1 月住了 3 晚

2/10 很差

Gurvinder Singh

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The walls of hotel room cement was coming out all room was white no sceneries nothing feels like living in OYO room worst experience every

8/10 不錯

SANDEEP

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Enjoyed my Holidays
Rooms: Spacious Breakfast: Good buffet with lot of options Internet: Average with 7MBPS speed Staff Service: Good with scope of Improvements Location: No nearby market for walking. Adjoining Golf Club Onsite Free Parking
於 2023 年 1 月住了 3 晚

2/10 很差

nikunj

於 2022 年 12 月住了 1 晚

2/10 很差

Iqbaljit

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Looks can be deceiving
Me and my family had a terrible stay at this hotel. We got off the plane from the uk in Delhi looking forward to getting some rest at this hotel before going to scatter my dads ashes. Unfortunately we we left very disappointed with the quality of this hotel. We had 4 rooms booked and none of them were up to standard with things not working in all the rooms, we had to call maintenance a number of times. The cleanliness was to up to standard either. The only good thing thing about this hotel was the food and the restaurant staff. The rest was just awful. Looks can be deceiving, just because something looks nice on the outside does not mean it will be that way on the inside. I would never use this hotel again.
於 2022 年 10 月住了 1 晚

6/10 一般

Selvaranee

伴侶同遊
讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
We were so wet from the sight seeing. Could not dry ourselves properly. When asked for dry towels it took 1 hour. There seemed to be staff short fall. No coffee, or tea in the room to make a hot drink. Room was dark with no adequate lights
於 2022 年 9 月住了 1 晚

8/10 不錯

Yadesh

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall the stay was good.
於 2022 年 6 月住了 2 晚

10/10 優異

Ranganathan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and courteous
於 2022 年 6 月住了 2 晚

6/10 一般

Vanshika

不滿：整潔度和設施服務
於 2022 年 5 月住了 1 晚

6/10 一般

Vikas

親子同遊
讚好：職員與服務和設施服務
不滿：整潔度
The staff is very helpful but what disappointed me is the cleanliness. The hallway to our room was so dirty that it seemed that it has not been vacumed for months. The overall haosekeeping was poor. During this pandemic times hygine is the top priority and this hotel is no where to meet even a 1 star hotel standards.
於 2022 年 5 月住了 1 晚

2/10 很差

javeed

家人同遊, 商務旅客
不滿：整潔度和職員與服務
I was not assigned the room I have booked. And hotel is very dirty
於 2022 年 4 月住了 2 晚

4/10 欠佳

Suraj

讚好：職員與服務和設施服務
不滿：住宿狀況
This is my second visit to this property and I stay here due to obligations rather than choice. There were many issues with the room this visit as well. Check in Apr 11 - Check out Apr 12. (IST), Rm 305. 1. Phone not working so could not order room service. Maintenance spent an hour and could not fix it. 2. The trash cans are filthy and stained. 3. Dental kit was used and missing the toothbrush. No hand towels, face towels, and scrubs. 4. No table lamp for work and had to use full room lights. 5. One towel was stained. 6. No ironing board and iron, and the shoe shine pack was open and used. I can go on, but you get the idea...
於 2022 年 4 月住了 1 晚

8/10 不錯

YUVRAJ SINGH

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 4 晚

6/10 一般

Prateek

家人同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Property mentioned breakfast is not included When I specifically paid for that option while booking
於 2021 年 12 月住了 1 晚

8/10 不錯

Ragini

於 2021 年 12 月住了 2 晚

10/10 優異

Kamlesh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing . Excellent food too
於 2021 年 11 月住了 1 晚

2/10 很差

Ramapriyan

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Pathetic Holiday Inn Chandigarh
I would not recommend this property to any body, even the breakfast was pathetic and hotel staff feel that people eating breakfast are doing so for free and the atmosphere was like a free wedding breakfast. none of the stewards or servers were keen on serving the customer. overall miserable is a mild word to explain the experience
於 2021 年 10 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Run Down and Broken down hotel
Run down, and undermanned. really surprising to see a Holiday Inn tag on this rag tag run down property. Avoid staying or expecting anything from this place
於 2021 年 9 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度和客房舒適度
Holiday Inn Panchkula
The property is not so well maintained and service is not upto the mark as they seem to operate with limited staff only. But whatever staff they operate, they are all courteous and deserve appreciation. The food is good and variety is available during breakfast. It is located in off market place with no public transportation available. You need to have your full time transport to commute. But it is located next to golf course and rooms facing golf course have very good views.
於 2021 年 9 月住了 4 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度
不滿：設施服務和住宿狀況
It was just below average as per the standards of a Five star hotel. No swimming pool, terrace, lawn or any open area where the guests can chill & relax. Felt like we were caught in an air tight compartment. Even if we took the basic deal, they should have provided the details that it's not their POLICY to serve welcome drinks. They boast of having a swimming pool which was not functional. We could get a better deal in some Three star hotel. The menu of breakfast buffet was too basic.
於 2021 年 7 月住了 1 晚
Team Holiday Inn Chandigarh Panchkula 於 2021年8月1日的回應
Dear Anonymous, Greetings ! Thank you for your feedback. We understand and apologize for the inconvenience caused to you during your visit. Due to covid-19 guidelines there is no permission to open the swimming pool. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Regards, Team Holiday Inn Chandigarh Panchkula

4/10 欠佳

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It's a on paper 4 star property. In reality far away from same. Dinner buffet had total 4 dishes. Breakfast was not at all good with no cleanliness standards. Rooms are becoming very old and needs renovation. Won't recommend any one to stay if you are looking for a 4 star experience
於 2021 年 6 月住了 1 晚
Regards, Team Holiday Inn Chandigarh Panchkula 於 2021年6月29日的回應
Dear Guest, Thank you for sharing feedback. I have duly noted your feedback & assure you we will work on this to ensure such inconveniences are avoided for our guests. We sincerely hope that you will give us another chance to serve you better. We look forward to welcoming you back soon.

4/10 欠佳

lovepreet

家人同遊
不滿：職員與服務和客房舒適度
There were mosquitoes in the room air conditioner was not working they tried thrice to fix it but still the same horrible experience will never ever book holiday inn
於 2021 年 4 月住了 2 晚

2/10 很差

真實旅客

商務旅客
不滿：整潔度、設施服務和住宿狀況
Facility is substandard
於 2021 年 4 月住了 1 晚
Team Holiday Inn Chandigarh Panchkula 於 2021年4月10日的回應
Dear Anonymous, Thank you for sharing feedback. I have duly noted your feedback & assure you we will work on this to ensure such inconveniences are avoided for our guests. We sincerely hope that you will give us another chance to serve you better. We look forward to welcoming you back soon. Regards, Team Holiday Inn Chandigarh Panchkula

8/10 不錯

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
stayed only for one night enroute Manali. Good location, clean property. They packed breakfast for us for our onward journey.
於 2021 年 3 月住了 1 晚
Team Holiday Inn Chandigarh Panchkula 於 2021年3月26日的回應
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again Regards, Team Holiday Inn Chandigarh Panchkula

4/10 欠佳

Rohit

不滿：住宿狀況和客房舒適度
於 2021 年 1 月住了 1 晚
Team Holiday Inn Chandigarh Panchkula 於 2021年3月26日的回應
Dear Guest, Greetings of the day! Thank you for reviewing us. Looking forward to welcoming you back. Best Regards, Team Holiday Inn Chandigarh Panchkula

8/10 不錯

Anand

伴侶同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
The hotel is not well maintained. The mattress was quite pathetic and sheet caused my skin to rash. That's quite pathetic for a hotel of this prestige. The breakfast was amazing. Also, the hotel is quite in the midst of nothing so you won't even easily get ola or uber.
於 2021 年 1 月住了 1 晚
Team Holiday Inn Chandigarh Panchkula 於 2021年3月26日的回應
Dear Guest, Thank you for sharing feedback. I have duly noted your feedback & assure you we will work on this to ensure such inconveniences are avoided for our guests. We sincerely hope that you will give us another chance to serve you better. We look forward to welcoming you back soon. Regards, Team Holiday Inn Chandigarh Panchkula

10/10 優異

真實旅客

多人同遊
讚好：整潔度、設施服務和住宿狀況
Amazing experience but staff can be more cooperative
於 2021 年 1 月住了 1 晚

6/10 一般

Nitin

於 2020 年 12 月住了 2 晚

8/10 不錯

Simran (Calgary)

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is well equipped with facilities and the service was quite fast. The washroom had a couple of leak issues (because the shower door was not properly sealed, causing a lot of water to spill out onto the floor of the washroom outside the vestibule), but the room had a nice view and ambient lighting. They provided both firm and soft pillows, which was a good touch. Another issue was with check-in, because Expedia asks whether you want a smoking or non-smoking room, but the entire hotel is non-smoking. So that was a bit of a throw. Service wise, Surbhi at the front desk was really nice and always smiling, and Girish in F&B was really helpful during breakfast servings, paying attention to the table at all times and helping improve the stay. The cleanliness and sanitization of the hotel was adept and they have hand sanitizers throughout the public spaces. The property is located a little outside of the town though, so that causes some delays in Uber/Ola usages, but not much to worry about. All in all, it was a wonderful stay and I’d gladly do it again!
於 2020 年 12 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 12 月住了 1 晚

8/10 不錯

sumit

於 2020 年 11 月住了 1 晚

2/10 很差

Jas (Canada)

商務旅客, 多人同遊
不滿：職員與服務和設施服務
If you want to experience the worst customer service, come visit Holiday Inn. Stayed here in February because JW Marriott was sold out. Paid with my Expedia points but hotel charged my Credit Card (thankfully I check my transactions). Through several calls and emails, hotel apologized and told me they will refund my money but it’s been 5 months since I have been calling and emailing them and every single time they have an excuse for not being able to process the refund. Sometimes it’s their bank issue and sometimes it’s the management or staff. Till date there has been no refund by this FRAUD hotel. So if you ever feel like getting ripped off, this is the place to come. Will be filing a Consumer Complaint through legal channels.
於 2020 年 1 月住了 1 晚

10/10 優異

Aman (Mohali)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
amazing all are good even services also. Really appropriated
於 2020 年 3 月住了 1 晚
Holiday Inn 於 2020年3月9日的回應
Dear Guest, Greetings of the day! Thank you for taking the time to tell us about your experience at Holiday Inn CHANDIGARH PANCHKULA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Looking forward to welcoming you back. Best Regards, Team Holiday Inn Chandigarh Panchkula

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務
於 2020 年 2 月住了 2 晚
Holiday Inn Chd 於 2020年3月4日的回應
Dear Guest, Greetings of the day! Thank you for taking the time to tell us about your experience at Holiday Inn CHANDIGARH PANCHKULA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Looking forward to welcoming you back. Best Regards, Team Holiday Inn Chandigarh Panchkula

8/10 不錯

真實旅客

商務旅客
讚好：職員與服務和客房舒適度
不滿：整潔度
Great staff...but needs better maintenance
Stayed at this hotel for 4 nights for a work trip. The room was comfortable. Shower was nice and hot. The staff at the hotel are great. In room dining was delicious. Internet worked well. The room was clean but you had to ask for housekeeping each day or they would not come. Next the carpets in the hallway were very dirty. Glitter, dust, hair, dirt everywhere which makes you doubt how clean the rest of the place is. A lot of people seem to have weddings and special events there so it is hard to get rest with drunk people talking in the halls until 2 am on Saturday and Sunday night. The weddings and special events could also account for the dirty hallways...and glitter everywhere. Did not make the best impression but the room was fine.
於 2020 年 2 月住了 4 晚
Holiday Inn Chd 於 2020年2月25日的回應
Dear Guest, Greetings of the day! Thank you for taking the time to tell us about your experience at Holiday Inn CHANDIGARH PANCHKULA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Looking forward to welcoming you back. Best Regards, Team Holiday Inn Chandigarh Panchkula