「We chose this hotel because of its strong reviews, but our experience was disappointing from start to finish.
After a delayed flight we arrived at around 2am. Room service had finished at 11pm, there was only a packet of nuts in the minibar, and we were greeted by an unfriendly notice warning guests not to consume their own food and drink in the room.
The room was cold and we couldn't get the heating to work. The next morning there was no hot water for a bath and we were told to let it run for...
「We chose this hotel because of its strong reviews, but our experience was disappointing from start to finish.
After a delayed flight we arrived at around 2am. Room service had finished at 11pm, there was only a packet of nuts in the minibar, and we were greeted by an unfriendly notice warning guests not to consume their own food and drink in the room.
The room was cold and we couldn't get the heating to work. The next morning there was no hot water for a bath and we were told to let it run for...
Dr Janine