Tacoma Pantages Theater Hotels

"I booked a hotel room here through Expedia. I saw high ratings 10 out of 10, thinking this would be a good option while visiting Tacoma. Wrong. Wow, the hotel staff are very nice, good service, that was not enough. We stayed on the sixth floor and unfortunately could hear all the vehicles driving around at night (very loud). In addition to the outside noise, there was also the noise from the hallway which was rowdy. Now these things can happen, but would really drop them down to a one star was the fact that there was absolutely no parking when we came back to our hotel/the casino at 9 PM. There's no valet and there's no designated hotel parking so we drove around in the parking garage connected to the hotel for two laps in a long line of other people looking for a parking spot and found nothing! in addition to that, the parking garage on the hotel side makes absolutely no sense. It's In-N-Out aisle on the south end of the garage in the north end of the garage comes to complete dead end so as you're sneaking through, you would think it would circle around, but it doesn't. it's a dead end and it is a traffic cluster when you have folks coming to a dead end and then trying to figure out do I reverse or do I try to do some crazy u turn?!"

"Breakfast was very good"

"Great hotel, will stay again"

"Front desk had no record of my Expedia reservation. I had to show them my confirmation number. It took 20 minutes but I got it. Could’ve been really bad. Please check your software?"

"Clean but a bit dated. "

"I didn't spend a night there, because of the unprofessional behavior of the receptionist who supposed to check me in. She was raised to hate minorities. She has no respect for herself, nor for the company she represent and none for clients. She and the security officer, on duty that night, are the worse employees I've ever seen in my live."

"Nice place. Great breakfast "

"The host Jennell was wonderful. She was accommodating and helpful. Answered our questions and helped us immediately."

"Staff was amazing…room was clean, cozy with whimsical decor. Bed was super comfy. Had an amazing breakfast in the lobby restaurant. Was in the perfect location to walk the glass bridge and visit the glass museum. Lemay car museum super close as well. "