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"Great spot "

"The resort is not what it used or appears to be in photos. My wife, daughter and I stayed for 5 nights in March 2026 and purchased the "all inclusive" package. The room was clean and the beds were comfortable but there was no wi-fi in the rooms. The buffet was repetitive serving the bare minimums and on one night left over ribs only the second time around they were covered in fresh bbq sauce. The transportation offered to move folks from the rooms, beach, pool and restaurants took between 15-20 minutes as there was only one vehicle shuttling folks up the mountain. The area is beautiful, the beach wonderful but the restaurant area was in terrible shape. The Ferris wheel, bumper cars and carrousel were not operating. Find another place for your money. "

" My fiance and I recently stayed at Planet Hollywood Costa Rica and overall had a great experience, especially with the Star Class service. While the housekeeping could have been better—there were a few inconsistencies with room cleanliness, mainly our bathroom & shower walls and restocking the in-room coffee with pods. What truly stood out was the Star Class butler/concierge service. Henry, our butler, was absolutely amazing. He went above and beyond to make sure everything was taken care of—from reservations to special requests—and was always attentive, responsive, and genuinely kind. His level of service really elevated our entire trip and made us feel taken care of every step of the way. The resort itself is nice and friendly staff, good food options, and a fun atmosphere. Special thank you to Henry for making our stay unforgettable—I would definitely return because of service like his!"

"The food was good. Granted im not a picky eater. But they had a good selection at the main buffet. Clean rooms. House keeping shows up every day. Staff was amazing. Mot much to say about the other amenities. I was they relaxing by the beach most of my time there. I would go back though. "

"Superb. Gorgeous property."

"Staff are very good, two pools and great walkable beach. Not a party venue but relaxing place. "

"Convenient location next to the airport "

"Great!"

"Good"