「We’ve payed around 5000 dollars to enjoy 3 days and 2 nights, considering that we were star class, the check-in process was fine, they explained us our benefits, etc… During this period of time, the food was awful. We ate breakfast, lunch and dinner is this So Cal Buffet, and the quality of the food was horrible. The food was cold, cheap, disgusting and even hard to even look at or swallow. The people next to the table even called the food ‘’ass’’. And I totally agree. The lunch menu was fine,...
「I stayed at Secrets Papagayo in October when the resort was at 60% capacity, so it was pleasantly relaxed and never felt overcrowded.
I’d read complaints about the shuttles, and it’s true that the steep layout makes walking around difficult. However, I never waited more than 10 minutes for a ride, even at 1 a.m. The facilities were clean and well maintained, and my room’s AC worked great. As a former military guy, I’m pretty easy to please: give me a clean room and cold air, and I’m...
「This hotel deserves zero stars if that were an option. It was a terrible experience, and here’s why:
1. Outdated Facilities: The roof appears to have been neglected for years, and the overall condition of the facilities is poor.
2. Worn-out Bedding: The bed linens were old and tattered, making for an uncomfortable sleep.
3. Unpleasant Odor: The room smelled damp and musty, reminiscent of an old, poorly ventilated house.
4. No Umbrellas Provided: On a rainy night, the so-called resort had no...
「The property and staff were nice..A few take aways,
1) 3pm Check-in means 3pm no flexilbilty on that,,
2) After we checked-in the two specialty restaraunts were already booked up. for our entire stay..(our stay was from Mon_Fri.)...Bummer.
3)The resort sits on the side of a mountain, so the pool and beach are a distance..so you need to be in decent shape for the hike back..」
「This hotel is a true gem. There is only a 5 minute walk to the beautiful Playa Hermosa. All the staff are friendly and accommodating and the restaurant serves high quality and delicious food. It is safe, tranquil, and exceptionally clean. The tropical gardens are beautifully maintained and my stay was amazing.」
「The pool and grounds of the property were gorgeous, and the staff were very friendly and helpful with everything. Nice breakfasts made to order. The economy rooms are a bit basic, we decided to pay a bit more to upgrade to a superior room which was excellent.」
「We loved our stay at The Palms! Overall, the hotel is very cute and clean. We really appreciated that the cleaning staff tidied our room for us everyday.
The pool area was amazing and the location of the hotel could not be beat - just a 2 minute walk from the beach! We would definitely stay here again.
My two recommendations for the room was that the walls could use some painting, there were some scuff marks. The room could also use more hooks, shelves, racks, and areas to hang and store...