The rooms were not kept well. There was black mold in the shower, i found spiders on the bed and the entire space smelled of mildew. This property is not well kept. Also, they did not help with the bags at reception. The place was so bad, we did not even stay the night. I had to book at another hotel. When i went to return our keys, the staff member did not ask any questions, just took the keys.
Diane
於 2025 年 6 月住了 1 晚
4/10 欠佳
Diego Ernesto
家人同遊
2025 年 7 月 14 日
讚好:整潔度
不滿:設施服務和住宿狀況
El hotel tiene una buena ubicación pero las instalaciones están viejas, no hay wifi en las habitaciones, la comida estaba dura y poco variada, el ambiente el general no daba muchas ganas de estar allí
Diego Ernesto
於 2025 年 7 月住了 2 晚
2/10 很差
Ana (San Carlos)
伴侶同遊, 多人同遊
2025 年 7 月 14 日
不滿:設施服務
Tiene una excelente ubicación con vistas espectaculares, no recibí lo que compré. El servicio de lavandería está colapsado, el minibar no funciona, el restaurante de especialidad cierra entre semana y el servicio a la habitación es pésimo.
Ana
於 2025 年 7 月住了 3 晚
8/10 不錯
Kimberly Lorraine
2025 年 7 月 13 日
Very nice resort only problem they need to figure out a better system for the beach towel they were never there
Kimberly Lorraine
於 2025 年 7 月住了 4 晚
6/10 一般
George
伴侶同遊
2025 年 7 月 13 日
讚好:住宿狀況
The food was very poor, we got sick and every day was the same food every day , also we got a lot of trouble with the car
George
於 2025 年 7 月住了 9 晚
10/10 優異
Juan
2025 年 7 月 10 日
讚好:整潔度、職員與服務和住宿狀況
This place is great. The staff is friendly and the area is nice and quiet.
Juan
於 2025 年 7 月住了 5 晚
4/10 欠佳
Javier (Barva)
家人同遊
2025 年 7 月 10 日
不滿:整潔度、設施服務和住宿狀況
Poca variedad comida, lugar sucio, instalaciones deterioradas, cuartos feos deteriorados y nadie hace por donde cumplir las reglas de los demás huéspedes
Javier
於 2025 年 7 月住了 5 晚
2/10 很差
Carmen (Windsor)
伴侶同遊
2025 年 7 月 10 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The only thing that was beautiful was the view- 1 million dollar view! No linen, towels, bath mat or mini bar service- suppose to be all- inclusive. The drinks were not to par or the food. No one knew what everyone else was doing. We were given the round about a lot. Only one open restaurant was available— needed to make reservations ahead of time before2pm. By 11 am it was booked. No entertainment for kids or adult. Would not recommend this place!
Carmen
於 2025 年 6 月住了 7 晚
4/10 欠佳
Roberto González
2025 年 7 月 7 日
Falta de mantenimiento, la alimentación no acorde para un todo incliudo, nada variada.
Roberto González
於 2025 年 7 月住了 3 晚
4/10 欠佳
Edwiges
多人同遊
2025 年 7 月 6 日
讚好:設施服務
不滿:住宿狀況
La comida no ay variedad siempre lo mismo no nos ayudaron con las maletas para ir ala habitación no nos ofrecieron tours nosotras los buscamos por nuestra cuenta no ay entretenimiento en el hotel pero el país está hermoso pero no recomiendo este hotel en my habitación ni siquiera agua caliente lo reporte pero no se hizo nada lo bueno que no estaba tan frío el clima . Pero si regreso boy a buscar otro hotel que tenga mejores servicios.
Edwiges
於 2025 年 6 月住了 8 晚
2/10 很差
Rogelio
伴侶同遊
2025 年 7 月 4 日
不滿:整潔度、設施服務和住宿狀況
Estimados señores de Expedia. Las fotos que Ustedes tienen publicadas en la app, no tienen ninguna relación con la realidad, si de mí dependiera cerraría ese lugar y a ustedes los denunciaría por estafadores. Por engañar para tomar una decisión de hospedaje.
El lugar no tiene calificación es Pésimo. Me gustaría que ustedes vaya e inspecciones y lo vean por Uds mismo.
Yo gasté 600 dólares y la verdad me siento defraudado de ustedes y de Condovac.
Rogelio
於 2025 年 6 月住了 3 晚
8/10 不錯
Maria J
伴侶同遊
2025 年 7 月 3 日
讚好:整潔度
Friendly staff food is ok hotel need update is not activity a all
Maria J
於 2025 年 6 月住了 7 晚
6/10 一般
Christina A
家人同遊
2025 年 6 月 29 日
讚好:職員與服務
不滿:設施服務和住宿狀況
The staff were very nice and friendly. The area was of where the hotel was located was fairly convenient. Views of land and beach/sunset were outstanding!
Resort is not very updated (hot tub didnt work, not wheelchair accessible) and they didnt have any guest engagement activities. Hotel has outdated carnival rides (was not in use during my stay) and also has a night club (which im assuming most guest did not know about as no one was there during open hours (weekend from 10pm-1am). This resort was stated to have a number of restaurants however, during my stay i was informed there was a buffet(food was hit or miss for lunch/dinner), one include restaurant (was informed of different restrictions-for adults only/for couples only-so i didnt access this restaurant) and one on the beach restaurant that was not included in all inclusive package. There was a taco stand by beach (also not include) was open only 1-2 days out of my 7 day stay.
Christina A
於 2025 年 5 月住了 7 晚
2/10 很差
Zoe
伴侶同遊
2025 年 6 月 28 日
不滿:整潔度、設施服務和住宿狀況
We left the property early due to the fleas in the room and raccoons in the walls. Staff were nice but the facilities were not properly kept. Ants in the bedding. A headboard was nailed to the wall to cover up a hole in the wall, which we noticed once the raccoons got in. A transformer blew and we didn’t have power for a day. We left early and tried getting money back for days not spent. Management was extremely unresponsive and hung up on us when we asked to speak to someone regarding the issue. We are a Best Western type of family, not used to anything fancy. But this stay was a health concern. Do not recommend staying here.
Zoe
於 2025 年 6 月住了 11 晚
10/10 優異
Victoria
伴侶同遊
2025 年 6 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I thought this property was great! All the staff were very friendly & helpful. The food was good as well! It was perfect for our honeymoon. Iñake with Costa Rica unique experience was great! We booked three tours through them & it was amazing!!
The location is a bit secluded, but if you’re looking for a quiet spot this is great! There’s a few great restaurants nearby.
Victoria
於 2025 年 6 月住了 5 晚
2/10 很差
Juan Pablo
2025 年 6 月 24 日
不滿:整潔度、設施服務和住宿狀況
Me robaron las tenía en el hotel y no hicieron nada para ayudar. Me pareció de mal gisto
Juan Pablo
於 2025 年 6 月住了 1 晚
6/10 一般
Leslie
親子同遊
2025 年 6 月 21 日
讚好:整潔度和設施服務
Everything was great except the room has roaches and was extremely hot had to request new room very inconvenient needs upgrade in quality.
Leslie
於 2025 年 4 月住了 4 晚
10/10 優異
Maritza
2025 年 6 月 11 日
Maritza
於 2025 年 5 月住了 3 晚
4/10 欠佳
sheronda
家人同遊
2025 年 6 月 8 日
讚好:整潔度和住宿狀況
NO WIFI OR PHONE SERVICE IN ROOMS. ONLY IN THE MAIN AREA.
sheronda
於 2025 年 5 月住了 5 晚
4/10 欠佳
Shalashya
2025 年 6 月 7 日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
I want to start off by saying that the property is beautiful. However I personally would not be coming back. The facility claims that they offer airport transportation which is not true, coming is free and in order for you to not have to pay $60 to return you have to book 3 separate land excursions. The excursions are for 3 different days not 3 different activities within a day. The property also claims to have multiple restaurants on site which is also not true they have 2. I paid for an all inclusive package and I simply feel like I was bamboozled on top of the fact that the liquor/drinks at the bars are watered down or just a small selection overall. If you plan on coming to Costa Rica to relax I personally wouldn’t recommend this “ resort”.
Shalashya
於 2025 年 5 月住了 3 晚
10/10 優異
Myrna
多人同遊
2025 年 6 月 1 日
讚好:整潔度、職員與服務和住宿狀況
Need a little make over and another buffet. It will make a lot better
The beach was wonderful; the room was nice loved the view. Love the breakfast in the room. The private dinning dinner was very nice. All the food was wonderful. I would book here again.
Amber
於 2025 年 5 月住了 2 晚
6/10 一般
Mark
2025 年 5 月 19 日
讚好:整潔度和住宿狀況
Food was low quality. No choices. Would not go there again because of the low quality food services.