The Surestay Studio was very dated, the outside of the building especially showed its age with many rust spots on the building and not very clean. 2 of us were there for 3 nights. According to the description, there would be housekeeping daily - our 2nd day, when we returned, we found a chair in front of the door when we came into the room and the bed covers were just thrown over the top of the beds and when we pulled the covers back, we found they never made the beds at all as the blankets and under sheets where just bunched up and never made and the pillows were never fixed on the bed.
The room was very dusty so much so that if you check the top of the fridge, someone had left a note in the dust saying clean me. There were some type of gnats in the room near the sink near the bathroom.
We had to walk over to the Best Western Plus for the indoor pool and gym which we didn't end up using. I double checked my confirmation and no where does it say that these things were a walk away. The building we had to walk to seemed to be in much better condition (Best Western Plus) and the breakfast was excellent! The staff working the breakfast were very friendly and helpful.
The rooms have the potential to be really nice as they have a really nice kitchenette, microwave, stove, good size fridge, a small table and chairs, TV - but it just felt like they are VERY neglected. It was very disappointing and we will never return.
