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聖日耳曼埃思普利酒店的評價

5 out of 5
聖日耳曼埃思普利酒店
22 Rue Saint Sulpice, Paris

評價

9.2

卓越

10 分評分,優異;98 則評價中有 68 則" "
8 分評分,不錯;98 則評價中有 21 則" "
6 分評分,一般;98 則評價中有 5 則" "
4 分評分,欠佳;98 則評價中有 3 則" "
2 分評分,很差;98 則評價中有 1 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.6/10 

設施服務

9.2/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Karolina (vancouver)

讚好:整潔度、職員與服務和住宿狀況
We had a beautiful 5 star stay. The most wonderful pet friendly hotel.
於 2024 年 4 月住了 1 晚

10/10 優異

Ümit

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very comfortable and calm stay, very friendly and accommodating staff.
於 2024 年 2 月住了 4 晚

8/10 不錯

Theron

於 2024 年 2 月住了 1 晚

10/10 優異

Praful

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had planned to visit Paris with my wife to celebrate our 25th Wedding Anniversary. I shortlisted Esprit St. Germain for the amazing location, the different rooms they had to offer and most importantly the honest and beautiful reviews. I must say that the Hotel and their amazing staff totally lived up to much more than I expected. They did provide and pampered us for the Special day, helped us select and book an excellent restaurant for the anniv dinner. My wife and me enjoyed every bit of our stay in the hotel. I strongly recommend this hotel for anyone; be it traveling alone or with a partner/spouse. Amazing hotel, services and staff.
於 2024 年 1 月住了 3 晚
François Souman - Hotel Manager 於 2024年1月19日的回應
Dear Sir,Thank you so much for your kind words and for choosing Esprit St. Germain to celebrate such a special occasion as your 25th Wedding Anniversary. We are thrilled to read that our location, diverse room offerings, and positive reviews drew you in, and we're even more delighted to know that your experience exceeded your expectations.It warms our hearts to know that we could contribute to making your anniversary celebration memorable. We're pleased that our staff could assist you in selecting and booking an excellent restaurant for this special event. Creating memorable moments for our guests is always our top priority, and we're glad to hear that you and your wife enjoyed every aspect of your stay with us.Your recommendation means the world to us, and we truly appreciate your kind words about our hotel, services, and staff. Whether you're traveling alone or with a partner/spouse, it's our goal to provide an amazing experience for every guest.We hope to have the pleasure of welcoming you back to Esprit St. Germain, your Parisian Home, in the future. Once again, thank you for choosing us for such a special celebration.Warm regards,

10/10 優異

James

於 2023 年 12 月住了 3 晚
François Souman - Hotel Manager 於 2024年1月19日的回應
Dear Sir,Thank you for taking the time to give us this beautiful rating.We hope to have the pleasure to welcome you soon again in your "Parisian Home".Kind regards,

10/10 優異

Sharon

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
François Souman - Hotel Manager 於 2024年1月19日的回應
Dear Madam,Thank you for taking the time to give us this wonderful rating.We hope to have the pleasure to welcome you soon again in your "Parisian Home".Warm regards,

10/10 優異

Beth

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚

6/10 一般

shaunalia

家人同遊
不滿:住宿狀況
Cramped rooms not representative of what is shown on website. Nice common area but rooms are like closets.
於 2023 年 10 月住了 1 晚

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 2 晚

10/10 優異

Yves

讚好:整潔度、職員與服務、設施服務和住宿狀況
I recently stayed at this property and it was a fantastic place to stay, staff were very friendly and welcoming, centrally located and many options for eating that are walkable distance, and more. Definitely will stay there once again once I return to the City of Lights
François Souman - Hotel Manager 於 2023年9月22日的回應
Dear valued guest,Thank you so much for taking the time to share your wonderful feedback about your recent stay at our property! We're thrilled to read that you had such a fantastic experience.It's great to know that our friendly and welcoming staff made your stay even more enjoyable. We take pride in our central location, which allows our guests to easily explore the city and access a variety of dining options within walking distance.We can't wait to welcome you back to the City of Lights, in your Parisian Home, and have the pleasure of hosting you once again. Warm regards,

10/10 優異

Lezlie

於 2023 年 9 月住了 3 晚
François Souman - Hotel Manager 於 2023年9月15日的回應
Dear Madam,Thank you very much for taking the time to give us this high rate.We are pleased to read that we contributed to a memorable stay in Pris and hoe to have the pleasure to wlecome you soon again in your new "Parisian Home".Kind regards,

8/10 不錯

Gary

於 2023 年 8 月住了 4 晚

6/10 一般

Ernest

家人同遊
讚好:職員與服務
Lovely service but not 5 star
Somewhat disappointing. The service was lovely but the rooms were old and not 5 star. Beds were hard, no pillow top mattress …2 twins pushed together. No down comforter. Bathroom small old and flooded. Not a luxury experience.
於 2023 年 8 月住了 3 晚
François Souman Hotel Manager 於 2023年9月15日的回應
Dear Sir,Thank you for taking the time to share your feedback with us. We sincerely apologize for not meeting your expectations during your recent stay with us.We appreciate your compliments regarding our service, and it's disappointing to hear that the room accommodations did not meet the standard you were expecting. Your comments about the beds, lack of a pillow-top mattress, and the bathroom conditions have been duly noted, and we will certainly use your feedback to make improvements where necessary.Our aim is to provide a luxurious and comfortable experience for all our guests, and we regret that we fell short in your case. Please know that we take your feedback seriously and will be reviewing our room facilities and amenities to ensure a more pleasant experience for our future guests.We hope you will consider giving us another opportunity to serve you in the future, where we can showcase the improvements we have made based on your valuable input. Should you decide to return, please do not hesitate to contact our reservations team, and we will do our utmost to ensure a much more satisfying stay and suggest a room type with a bathroom adapted to your needs..Once again, we appreciate your feedback and your patronage. If you have any further comments or concerns, please feel free to reach out to us directly.Warm regards,

10/10 優異

ALIA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Cristina 於 2023年8月11日的回應
Dear Mrs. Alia, Thank you for booking your stay at Esprit Saint Germain. We are glad to learn that you had a good time with us and we hope to welcome you back very soon. With best regards, Cristina

10/10 優異

Joan

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
I will. Stay here again. I have never stayed at a more accommodating hotel in every way
於 2023 年 5 月住了 1 晚
François Souman - Hotel Manager 於 2023年5月30日的回應
Dear Madam,Thank you for sharing your experience at Esprit Saint Germain. We are very pleased to read that we contributed to a memorable stay in Paris and hope to have the pleasure to welcome you soon again in your new "Parisian Home".Kind regards from a sunny Paris,

10/10 優異

Raphael

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful hotel. Location is fantastic. Very accommodating staff. A pleasure from start to finish.
於 2023 年 5 月住了 5 晚
François Souman - Hotel Manager 於 2023年5月16日的回應
Dear Madam, Dear Sir,Thank you for taking the time to share your impressions following your stay at Esprit Saint Germain.We are very pleased to read that we contributed to a memorable stay in Paris and look forward to welcome you soon again in your new "Prisian Home".Warm regards,

8/10 不錯

Truc (San Diego)

讚好:整潔度、職員與服務和設施服務
I picked this 5-star hotel for its location. And on that front, it did not disappoint. I know Paris well and I knew this would be a prime location and indeed, it was. Since it’s a 5-star, I thought everything else would be up to par, but that is not the case. The service is first class. The fact that all the little things were included, like bottled water, afternoon drinks, etc. was truly well appreciated. A 5-star shouldn’t nickel-and-dime it’s guests. The assistance from the front desk was also superb. They pulled strings to get me restaurant reservations I couldn’t get online. The common area where guests could relax and have something to drink is superb. On the day I checked out, it was super early and they made sure I was well taken care of. So all of that is 5-star. BUT the room itself is sadly NOT 5-star. It’s tiny and more annoyingly, the bathroom is so small, it’s borderline unusable. After each shower, the floor was all wet even though I was careful not to run the water too hard. Then the sink counter is so tiny I had to remove all of their stuff to accommodate a few of my things. Even then I had to keep some of them in the room. Moreover, one could tell that the counter and the tiny cabinet above are not in their best condition. For a 5-star, this is really not forgivable. I could consider reserving a larger room next time, but given the price, shouldn’t I just go to one of those well known 5-star palaces in Paris?
於 2023 年 4 月住了 4 晚
François Souman - Hotel Manager 於 2023年5月16日的回應
Dear Sir,Thank you so much for taking the time to share your detailed description of your pros and cons concerning the property. We thank you for your constructive comment as we place great value on our guests’ feedback and will take into account your feedback.As you know, the property is located in a 18th century building, in the heart of Paris, where space is scarce compared to more recent districts. We tried to build a most comfortable space for each room as well as different rooms, suite and apartment categories in order to give our guests as many choices as possible. Some bathrooms have a walk-in shower and some others a bathtub. If you were staying in a room with a bathtub, you might have been more comfortable in a room with a walk-in shower. As for the larger rooms, please know that we do have some larger rooms like the Executive room that could have met your expectations without being in a Suite or an apartment. If you do come back to Paris and would like to stay again with us, please do not hesitate to contact me directly so that I can recommend the appropriate room type according to your needs.Keeping our valued guests satisfied being our priority, we feel very sorry to read your evaluation. This reinforces our willingness to improve our services and product, as we always try to do.Kind regards,François Souman Hotel Manager

10/10 優異

Jennifer (Natchitoches)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with outstanding staff!
於 2023 年 3 月住了 4 晚
François Souman - Hotel Manager 於 2023年5月16日的回應
Dear Madam,Thank you for taking the time to share your comment. We are really pleased to have contributed to a memorable stay in Paris and will look forward to the pleasure of welcoming you soon again on property.Kind regards,

8/10 不錯

David

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would stay here again
於 2023 年 2 月住了 4 晚

10/10 優異

many

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
amazing
amazing
於 2022 年 11 月住了 2 晚
Esprit Saint Germain 於 2022年11月18日的回應
Dear Mr.Shaked, Thank you for taking the time to rate your esperience at Esprit Saint Germain. We are glat to learn that you enjoyed your stay and look forward to welcoming you back in the future. Best regardsCristina

10/10 優異

brian

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel
於 2022 年 9 月住了 3 晚
Esprit Saint Germain 於 2022年11月18日的回應
Dear Mr.Andre, Thank you for taking the time to rate your esperience at Esprit Saint Germain. We are glat to learn that you enjoyed your stay and look forward to welcoming you back in the future. Best regardsCristina

10/10 優異

Chelsea

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The rooms were small but fantastic. Location is good. Staff was phenomenal !!!!
於 2022 年 8 月住了 2 晚

10/10 優異

Laura

於 2022 年 7 月住了 1 晚

10/10 優異

Kevin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent room, excellent service, excellent amenities. I love this place!
於 2022 年 6 月住了 1 晚
François Souman - Hotel Manager 於 2022年7月2日的回應
Dear Sir, Thank you for taking the time to share your experience at Esprit Saint Germain. We are always very pleased to read that we contributed to an agreeable stay in Paris and look forward to the pleasure of welcoming you soon again in your "Parisian Home". Warm regards from a sunny Paris

8/10 不錯

Peter

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, friendly staff! Bedrooms were spacious but mattress were divided - whole in the middle / two twin beds together... .not comfortable at all...
於 2022 年 6 月住了 4 晚
François Souman - Hotel Manager 於 2022年6月23日的回應
Dear Sir, Thank you for taking the time to share your experience at Esprit Saint Germain. We are pleased to read you were all in all satisfied with your stay. Thank you for your constructive comment concerning the bedding. We will look into that matter closely. We hope to have the pleasure to welcome you soon again on property. Best regards,

4/10 欠佳

Tunç

於 2022 年 5 月住了 3 晚

10/10 優異

Magnus

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 2 晚

10/10 優異

Margaret L

於 2022 年 4 月住了 3 晚

10/10 優異

Adin C

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay and the staff were exceptionally helpful.
於 2021 年 11 月住了 2 晚

10/10 優異

jean-christophe

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Gréât location and facilities, super nice staff. Perfect really
於 2021 年 11 月住了 2 晚

8/10 不錯

Joshua

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful boutique hotel with a cozy lobby and excellent location. Our biggest issue was the room size. For the price, we expected a little more room, like a few previous Paris hotels but everything else was nice. If you don’t require much space and want location it’s great. If you want extra room, this isn’t your hotel.
於 2021 年 11 月住了 2 晚

10/10 優異

Stephen

於 2021 年 11 月住了 2 晚

10/10 優異

Francois

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room called prestige was great with a small balcony with a view on saint sulpice . I recommand this specific room at the 5 th floor very quiet. Gym and spa are great and i really liked the complimentary wine and champagne. Great place to stay in the heart of saint germain
於 2021 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect place on the left bank
The hotel concierge was especially helpful. The bar and lounge were so welcoming. Will go back again.
於 2021 年 10 月住了 4 晚
François Souman 於 2021年10月14日的回應
Dear Madame, Sir, Thank you very much for taking the time to share your impression with the Expedia community. We will all look forward to the pleasure of welcoming you again on property. Best regards, François Souman Hotel Manager

8/10 不錯

john

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Business trip to Paris
Lovely hotel, no complaints
於 2021 年 9 月住了 1 晚
Cristina 於 2021年9月22日的回應
Dear Mr. John, Thank you for taking the time to share with us your experience at the hotel. We are very glad to learn that you enjoyed your stay with us. Looking forward to welcoming you again in the future, Regards Cristina

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great little hotel
Very clean hotel with friendly staff. Nice touch with self service bar in the lobby along with the free mini fridge items in the room. Decent size room for Paris. Only complaint is that my toilet is separate from the shower and sink, meaning I had to walk from one end of the room to the other to wash my hands after going to the bathroom. Could be just the layout of that one room I got. Location is good
於 2021 年 9 月住了 1 晚
Hotel Manager 於 2021年10月14日的回應
Dear Guest, Thank you for taking the time to share your comment following your stay with us. We are very glad to know that the property met your expectations. As for the toilet, please know that Esprit Saint germain was built to receive our guests as if they were in a typical Parisian home where the toilets are always separated from the bathroom. But if this is an issue for you, please know that we also do have rooms with toilets inside the bathroom. Next time, please do not hesitate to request one of those. We will be looking forward to the pleasure of welcoming you again in your new Parisian Home. Best regards, François Souman

4/10 欠佳

Joseph

於 2021 年 9 月住了 4 晚

8/10 不錯

Jonas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 2 晚
Cristina 於 2021年9月22日的回應
Dear Mr. Jonas, Thank you for taking the time to share with us your experience at the hotel. We are very glad to learn that you enjoyed your stay with us. Looking forward to welcoming you again in the future, Regards Cristina

10/10 優異

Justin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Cute boutique hotel located in the heart of Paris
Morgan at the front desk was amazing! Such a cute boutique hotel. Location was great and would definitely stay here again :)
於 2021 年 8 月住了 4 晚
Cristina 於 2021年9月22日的回應
Dear Mr. Justin, Thank you for taking the time to share with us your experience at the hotel. We are very glad to learn that you enjoyed your stay with us. Looking forward to welcoming you again in the future, Regards Cristina

10/10 優異

Jeremy Scot

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the service and the cool dining/refreshment area on the entry level.
於 2021 年 7 月住了 4 晚
Cristina 於 2021年9月22日的回應
Dear Mr. John, Thank you for taking the time to share with us your experience at the hotel. We are very glad to learn that you enjoyed your stay with us. Looking forward to welcoming you again in the future, Regards Cristina

10/10 優異

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 7 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Location excellent staff extremely helpful and friendly just a good experience and would go back when in Paris
於 2020 年 2 月住了 4 晚
François Souman - Hotel Manager 於 2020年2月26日的回應
Thank you very much for taking the time to share your experience at Hotel Esprit Saint Germain. We are really pleased to read that your experience was an agreeable one and will look forward to the pleasure of welcoming you soon again.

6/10 一般

Jorge Afif

家人同遊
讚好:整潔度和職員與服務
Hotel bem localizado , pequeno , novo , atendimento muito bom , porém pouco conforto na cama do quarto !
於 2020 年 1 月住了 4 晚
F. Souman - Hotel Manager 於 2020年1月26日的回應
Senhor Afif, Agradecemos por ter escolhido o nosso hotel Esprit Saint Germain. Estamos felizes que o localizado e o atendimento lhe agradecêu. Tomàmos em conta o seu comentàrio en relação a cama e lamentamos que não lhe tenha agradecido.

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel,
於 2019 年 12 月住了 5 晚
François Souman 於 2020年1月8日的回應
Thank you very much for this nice comment. We hope to have the pleasure of welcoming you soon again on property. Best regards,

10/10 優異

Sharon

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A new favorite!
Was in two minds whether or not to write this review and share this hidden gem! From the minute we got there we had an amazing experience. Even though check in was in the afternoon, they got us into our room shortly after we got there in the morning (something we appreciated after an overnight flight. We had a suite as there were three of us, it was very spacious. There was a welcome bottle of champagne plus other goodies.Everything was finished to the highest standards and every need anticipated. For example, we didn’t finish the champagne, when we returned to the room a champagne stopper had been placed on the bottle and the ice renewed. There was fresh fruit every day and a small goody every night. The mini bar was free, and there were free alcoholic drinks in the lounge. There was also another lounge with 24 hour coffee and soft drinks. The staff are wonderful and nothing was too much trouble. The restaurants they recommended were not the usual tourist traps, but genuine local places. Because we stayed more than two nights, they lent us a mobile WiFi extender so we didn’t have to use our data (this was great, as we were traveling with a teen girl)! It’s also in a good location. Whilst everywhere around us was lively and loud, the road the hotel is on is quiet. All in all, I can’t think of anywhere else I’d stay when next in Paris
於 2019 年 11 月住了 3 晚
Hotel Manager 於 2019年11月27日的回應
Dear Mrs. Sharon, On behalf of the entire team of Hotel Esprit Saint Germain, I would like to thank you for taking the time to share this review on Expedia. We are very pleased to read that you had a wonderful stay and that you enjoyed the area, the amenities and the service. We will all be looking forward to the pleasure of welcoming you back in your new Parisian Home soon. Best regards, François Souman

10/10 優異

真實旅客

讚好:整潔度、職員與服務和住宿狀況
Loved the flowers and fruit in the room and the lounges! Excellent service and great location ☺️
於 2019 年 10 月住了 2 晚
François Souman 於 2019年10月21日的回應
thank you very much for your nice words, we will share it with our team. We hope to see you again soon. Best regards,

8/10 不錯

真實旅客

於 2019 年 9 月住了 5 晚

6/10 一般

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
La zona muy buena, muchas comodidades. Le falto un poco de magia
於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the lounge and the help yourself bar. Great after a long day of exploring.
於 2019 年 4 月住了 4 晚
François Souman - Hotel Manager 於 2019年5月7日的回應
Dear Sir or Madam, Thank you for taking the time to write this comment. We are very pleased to read that you enjoyed your stay and the amenities offered by the property. We look forward to the pleasure of welcoming you back on property. Best regards,

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing spacious top floor hotel style apartment in fantastic neighbourhood
於 2019 年 4 月住了 5 晚
Mr Souman - Hotel Manager 於 2019年4月30日的回應
Thank you for sharing with Expedia community this nice comment on the property. Hoping to welcome you again on property. Best regards,