Arrived after hours. Staff would not communicate with me ahead of time about late arrival. Upon arriving front desk night clerk was unhelpful and snobby. Simply did not want to do more than click a mouse. Seemed bothered about having to answer questions. Room was freezing upon entry - thermostat said 12C°. There were flies and a couple worm like things. It was so late I couldn’t deal with talking to the staff to get rid of it. So opened the window and got rid of it my self. Phone in the room did not work. Asked the night staff if there was a phone available to customers and he just scoffed and laughed as if it were a ridiculous request😂.
10min walk to train station. Sketchy location and no customer service at the train service if you are early.
Richard
於 2024 年 4 月住了 2 晚
4/10 欠佳
Julienne
2024年4月12日
不滿:整潔度、職員與服務和住宿狀況
area is not safe, the pictures are incorrect
Julienne
於 2024 年 4 月住了 7 晚
2/10 很差
Sherzad
家人同遊
2024年4月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Vi var fyra personer (familj) som bodde där i fyra nätter. När man kommer in i lobbyn så luktar det äckligt och fukt. Smutsiga och gamla,tunna och trasiga kuddar på fötöljen. När vi anlände så var rummet inte städdat ( vi bodde en” svit”) vi orkade inte ta upp, men dagen efter städade de lite bättre. Det ända som var bra på denna Hôtel var att de bytte handduk varje dag om det önskades. Det fanns tre stycken trasiga galjer i en unikt och trasig garderob, allting i rummet var trasigt, lampan gardinen, dörren till badrummet lätt som en fjol varje gång man öppnade eller stängde dörren. Frukosten var ett skämt så den vill jag inte ens skiva om det. Jag rekomenderar inte denna Hôtel med tanke på vad det kostade.
Sherzad
於 2024 年 4 月住了 4 晚
4/10 欠佳
Alton
伴侶同遊
2024年4月5日
不滿:整潔度、設施服務和住宿狀況
The property looks nothing like the photos …. I booked the room for my fiancé and I! I was getting married and excited but I was so embarrassed for the make up artist and stylist to come to room …. It was so small and broken mirror…. Tv was set to just french and no way you can change it…. It was completely empty…. And the outside of hotel look abandoned…. It was so bad after two nights my fiance booked a room somewhere else for the remainder of my stay ….. expedia or the business would give us the money back