接待處

紅蠟筆酒店的評價

4 out of 5
紅蠟筆酒店
42 rue croix des petits Champs, Paris, Paris

評價

9.0

卓越

10 分評分,優異;597 則評價中有 366 則" "
8 分評分,不錯;597 則評價中有 172 則" "
6 分評分,一般;597 則評價中有 39 則" "
4 分評分,欠佳;597 則評價中有 8 則" "
2 分評分,很差;597 則評價中有 12 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

yuchien

讚好:整潔度、職員與服務和住宿狀況
Laura, Front desk 於 2018年5月1日的回應
Dear guest, Thank you for your review ! See you soon again at our place, All the best, Crayon Rouge team

8/10 不錯

Carmen (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stylish boutique hotel with friendly and helpful staff in Paris district one.
於 2017 年 12 月住了 3 晚
Laura, Front desk 於 2017年12月12日的回應
Hello dear guest, Thank you very much for your review ! See you really soon again at our place ! Best regards,

2/10 很差

Ka Yu

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
very poor security
Extremely poor security. My friend and I stayed in the hotel room. During the night, at around 8pm, a stranger guy used a key card to open our hotel room. When he saw us in the hotel room, he ran away quickly. We double-checked our luggage, all our cash was being stolen. When we asked the hotel receptionist to help, she only mentioned that it's impossible. very poor experience and dangerous for ladies staying there. We strongly unrecommend this hotel and would not consider it for the rest of our lives.
Didier 於 2017年4月15日的回應
Madam, We are extremely shocked by your review on Expedia. It does not seem honest to you to relate such remarks. Indeed, to be perfectly transparent with our customers, past, present and future as well as with our partner Expedia, we will come back to your statements. Our hotel is equipped, from the entrance, with security cameras that have not detected the presence of any man corresponding to your description. Please note that you refused to view the images with us, despite our proposal. The doors of the rooms have maximum security, it is impossible to open them from the outside without a programmed key, each day, by our care and handed, exclusively to the tenant of the room for the reserved period . Additionally, we have warned the police that we take this kind of situation very seriously, the safety of our customers being above all else, especially since we are mainly a women's team. Yet your version of the facts as well as that of your friend have strangely changed several times. Finally, you do not wish to lodge a complaint with the official government service. You will understand, madam, that your comment does not seem right to us and could perfectly be associated with defamation, which is also prejudicial. Therefore, we inform Expedia of this situation and ask for the removal of your comment. The Hotel Crayon Rouge

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
機場直達鐵路站和主要景點都在走路的距離

10/10 優異

Jing (杭州)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店很新,不错的选择
酒店离卢浮宫特别近,走路5分钟可达,酒店1分钟路程内就有不错的法餐餐厅。还是很方便的。到达最近的地铁站也是在5分钟左右。酒店应该是新酒店。各类设施都很新,很舒服。很喜欢这家酒店。早餐也很精致。

10/10 優異

Yuhsuan (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A very comfortable stay
We really enjoyed our stay in Paris at Crayon Rouge. Its location is perfect, walking distance to La Louvre as well as the Opera andNotre-Dame. Staffs are warm and friendly, hotel is beautiful. We stayed at the studio Attrape Reves, which is equipped with everything you need for a short comfortable stay: WiFi, TV,refridge, kitchen and a dining table. We do hope we can come back again!

10/10 優異

WING SZE (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Stylish apartment, thoughtful staff
My husband and I booked their apartment for our honeymoon, and the experience was wonderful. We had our own nicely-decorated apartment in Paris for eight nights. Location is good, just about 10 minutes walk to the Louvre, 20 minutes walk to Opera, and about 45 to Champs-Élysées - great for couples like us who enjoy walking to all the major attractions. Friendly and thoughtful staff, who sent us complimentary macarons and a small bottle of champagne for our honeymoon celebration. The only downside is that our apartment only got one free clean-up service for the eight nights that we stayed. That's probably because the apartment is located away from the hotel building; but it's just a minor issue and we enjoyed our stay in this stylish, cozy apartment.

10/10 優異

YUN (中国)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
完美啊。
住了三酒店,最满意的巴黎住处,空间非常大。很有设计感。星级配备,舒适感强。下次一定再来住。唯一不太好,就是离地铁有点点距离。

8/10 不錯

真實旅客

讚好:整潔度、職員與服務和客房舒適度
Good experience! Rooms are clean and cozy! Good location!

8/10 不錯

Suzanne

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Ann

家人同遊
讚好:整潔度和職員與服務
This is an adorable niche hotel. Our room was so cute! However, the smell from the shower drain was really noxious……… we had to cover it with a folded towel. Their breakfast pretty so so……. Only eggs are hard boiled and green. Nice staff though. Our room really cold. Cute but would not stay again.
於 2024 年 4 月住了 2 晚

8/10 不錯

Tim

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Rooms are small, but comfy. Staff was very welcoming. Great central location.
於 2024 年 4 月住了 5 晚

10/10 優異

Jane

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Very helpful staff. Hotel was in a perfect location. So convenient for exploring Paris. Rooms very clean a comfortable. Highly recommend
於 2024 年 4 月住了 1 晚
Didier 於 2024年4月20日的回應
Dear Janr.Thank you so much for your nice review.We hope to see yu again soon.The Crayon Rouge Team

10/10 優異

Pamela

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing hotel!! Great location about a 5 minute walk to the Louvre. The rooms are large including the bathroom. The staff is friendly and very helpful. The hotel also offers free water and coffee 24 hours a day.
於 2024 年 4 月住了 3 晚
Didier 於 2024年4月20日的回應
Dear Pamela,Thank you very much for taking the time write your review.We are so glad to hear that enjoyed your stay in our Hotel and we hope to see you again soon.The Crayon Rouge Team

10/10 優異

Michael

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Well located 5 mins walk from the louvre, friendly staff with excellent English, cosy but clean rooms, 24hr tea and coffee in reception, would definitely recommend.
於 2024 年 2 月住了 3 晚
Didier 於 2024年4月20日的回應
Dear Michael,I am happy to hear that your enjoyed the atmosphere of the Hotel which looks like more a guests house.We hope to see you again soon.The Crayon Rouge Team

8/10 不錯

Michael

於 2024 年 2 月住了 4 晚
DIDIER 於 2024年4月20日的回應
Bonjour Michael,Merci beaucoup pour votre commentaire. A bientôt nous l'espérons vous revoir bientôt.

2/10 很差

Ameer

不滿:整潔度、職員與服務和設施服務
There were ticks/insects in my room. I had to wait a while in the cold for someone to open the door and check me in. Good location but not too clean.
於 2024 年 2 月住了 1 晚
The Crayon Rouge 於 2024年2月26日的回應
Dear Sir,I am very surprised with your review, I asked you when you checked-out if everything was ok, you answered to me YES. The receptionist who worked at night also told me that he spoked with you during your stay but you never mentioned any problems. We checked also in room if there were insects in the room but we din't find anything. Could you please let us know what is the real reason of your dissatistaction.

10/10 優異

Sergey

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Samira

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
excellent séjour
J'ai passé un excellent séjour dans cet établissement. Le personnel est très accueillant, serviable, souriant. Chambre propre. L'hôtel est super bien placé. Il y a plein de restaurants accessible à pieds, boutiques pour shopping, transport. Je reviendrais.
於 2023 年 12 月住了 2 晚

10/10 優異

Saif

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Chanelle

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly & helpful reception staff an small but very comfortable & newly renovated room in very nice area of Paris
於 2023 年 11 月住了 2 晚

10/10 優異

Eren (Frankfurt am Main)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Zentral gelegenes und sauberes Hotel nähe Louvre/ Pinault Collection. Sehr freundliche Mitarbeiter. Winzige Zimmer, preislich in Ordnung.
於 2023 年 11 月住了 1 晚

10/10 優異

Maureen (Medford)

讚好:整潔度、職員與服務和住宿狀況
The staff was delightful and the location just perfect!
於 2023 年 11 月住了 3 晚

8/10 不錯

An Do

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable bed room a bit small but good all
於 2023 年 10 月住了 5 晚
Léa 於 2023年11月1日的回應
Bonjour, Thank you very much for your feedback. We are very happy to know that you loved your stay t the Crayon Rouge.Regarding the room size, you booked a Single room for one person and you have been upgrade on a Double Room which is a little bit bigger than the category you select. For the next time, I advise you to book the Cosmopolite superior room which is much bigger and will match your requests. Hope to host you for your next Parisian travel!

10/10 優異

Stephen

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. Just far enough from high tourist areas but close enough to walk or take metro
於 2023 年 10 月住了 3 晚
Léa 於 2023年11月1日的回應
Dear Stephen, Thank you for your comment. We are very happy that you enjoyed your stay and our location. We will be very happy to host you again!

8/10 不錯

JULIO M

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Little space for clothes and belongings
於 2023 年 9 月住了 5 晚
Elhachemi 於 2023年10月16日的回應
Dear,We understand your concerns about the lack of space for clothes and personal belongings. Space management can sometimes be a challenge at most Parisian hotels. We thank you for your feedback and hope you enjoyed your stay and you will consider staying with us again in the future.Crayon Rouge Team.

10/10 優異

Allen

讚好:整潔度、職員與服務和住宿狀況
The only hotel I will stay in Paris.
於 2023 年 7 月住了 1 晚
Didier 於 2023年9月29日的回應
Dear guest.Thank you so much for your kind review. We look forward to seing you again soon.The Crayon Rouge Team

10/10 優異

Sherilyn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent & friendly
於 2023 年 8 月住了 2 晚
Didier 於 2023年9月4日的回應
Thank you Sherlyn for your nice review. We hope to see you again soon.The Hotel Team

6/10 一般

Francesca

多人同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Small rooms, delusional breakfast, difficult communication in English with the staff; poor service: no maps, no info about the city and the transports. The only thing I liked was the position: the Louvre Museum is reachable in only five minute by walking; there are really good restaurants and shops nearby.
於 2023 年 8 月住了 3 晚
Reception 於 2023年8月25日的回應
Bonjour, Thank you for your feedback. We took note of your opinion. We are working on a new menu for the breakfast to imporve our services. Regards

10/10 優異

cyril

於 2023 年 7 月住了 1 晚
Didier 於 2023年9月4日的回應
Merci beaucoup Cyril pour votre commentaire sympatique.Nous sommes tous ravis que vous ayez passé un agréable séjur dans notre Maison.Nous ésperons vous revoir bientôt.L'équipe du Crayon Rouge

4/10 欠佳

真實旅客

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Not safe
I got in elevator as forgot my key in the room. And the elevator should go automatically downstairs but it did not and i had to wait 10min before anyone realized
於 2023 年 7 月住了 4 晚
Reception 於 2023年7月30日的回應
Dear Client,We are sorry for that.We will check if there is a problem with the elevator.Best Regards

10/10 優異

Jason

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

2/10 很差

Radoslav

於 2023 年 5 月住了 3 晚

10/10 優異

Manuel

於 2023 年 4 月住了 4 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 優異

Jennifer

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚

10/10 優異

Didier

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Très correct
Très calme. Les chambres sont petites et les wc et douche aussi ! Sinon très propre, petit déjeuner vraiment magnifique.
於 2023 年 4 月住了 1 晚

10/10 優異

Kristin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 優異

Charlie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚

6/10 一般

Janelle Elise

於 2023 年 3 月住了 7 晚

10/10 優異

Natalie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It’s a very cute place that was comfortable and the staff are very helpful and friendly. Really enjoyed our stay
於 2023 年 3 月住了 4 晚
Said 於 2023年4月23日的回應
Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service.We take great pride in creating a comfortable and welcoming environment for all of our guests, and it's always rewarding to hear when we've succeeded in doing so. Your kind words are truly appreciated and will be shared with the entire team.We hope that you will choose to stay with us again in the future, and please don't hesitate to let us know if there is anything we can do to make your next visit even more enjoyable. Kind regards.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Stay
Great place close ten minute walk to Louvre. Quiet area and great front desk staff. Close to many bistros. Would recommend this hotel if you’re good with small room sizes.
於 2023 年 3 月住了 4 晚
Said 於 2023年4月23日的回應
Thank you so much for taking the time to share your positive experience at our hotel! We are thrilled to hear that you enjoyed your stay with us and that our team was able to provide you with exceptional service.We take great pride in creating a comfortable and welcoming environment for all of our guests, and it's always rewarding to hear when we've succeeded in doing so. Your kind words are truly appreciated and will be shared with the entire team.We hope that you will choose to stay with us again in the future, and please don't hesitate to let us know if there is anything we can do to make your next visit even more enjoyable. Kind regards.

10/10 優異

Robert

於 2023 年 2 月住了 1 晚

10/10 優異

Birgit

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wir waren zum zweite Mal in diesem Hotel. Wir hatten das Zimmer mit dem Whirlpool! Einfach grossartig, wenn man nach einem langen Tag mit viel Laufen im Bad entspannen kann. Frühstück sehr fein. Sehr nettes Personal. Schön! Schade, dass Busse und Metro nicht um die Ecke sind.
於 2023 年 2 月住了 4 晚

6/10 一般

真實旅客

讚好:整潔度、職員與服務和住宿狀況
不滿:客房舒適度
於 2023 年 2 月住了 1 晚

10/10 優異

Julia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 3 晚

8/10 不錯

Jennifer

讚好:整潔度、職員與服務和住宿狀況
Great hotel close to Louvre
This was a fun boutique hotel close to The Louvre. It was within walking distance to lots of shops and cafes. The room was spacious and decorated nicely. There was a blow dryer and bathroom amenities from L'Occitane. We had only two issues. Our main complaint was the bed. My husband and I both had sore backs as the bed was very firm. Shower was also small with a shower enclosure that moved. It was near impossible not to leak water all over the bathroom floor as the shower enclosure did not contain the water and shower was curbless. Overall impression of this hotel was great. Front desk staff was friendly and helpful. We would definitely stay again especially if they had mattresses that were more comfortable.
於 2023 年 1 月住了 5 晚

8/10 不錯

Roberto

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚

6/10 一般

Émilie

商務旅客
讚好:整潔度
La chambre est minuscule et le petit déjeuner pas à la hauteur d’un 4 étoiles

6/10 一般

maria

多人同遊
Simply ok
It was simply ok. Pros - location is great, within walking distance of all the sights - staff are friendly Cons - rooms are very small (I know this is normal in Paris) but this was super small - if you switch the lights off at night and have plugged your phone in it won’t charge, this was infuriating to wake up to. - construction started at 8.30am and the e could hear this very loudly in the room - temperature during the night went from hot to freezing.
於 2022 年 11 月住了 1 晚