Paris ParisLongchamp Racecourse Hotels

"I rarely take the time to write reviews, but my recent experience at this hotel left me with no choice — others deserve to be warned before making the same mistake. From the moment we arrived, the staff made it abundantly clear that guests were more of an inconvenience than a priority. Check-in was handled with cold indifference, with no greeting, no assistance with luggage, and no effort whatsoever to make us feel welcome. When we asked questions, the responses were dismissive and at times outright rude. To make matters worse, when we requested to speak with the manager, we were told she was unavailable and could only meet us the following day. When I returned the next day, I discovered that the manager had actually been present the entire time and simply chose not to meet us. The dishonesty was shocking and deeply disrespectful. I then escalated the matter by emailing higher management, hoping for at least some acknowledgement or accountability — but the response I received was just as appalling. No empathy, no resolution, just another disappointing reply that reflected exactly the same attitude as the rest of the staff. This is without doubt the worst service I have ever encountered in the hotel industry. Never stay here."

"Great location.Very clean.Beautiful apartment and very nice view."

"Yes excellent "

"This hotel was wonderful! The staff are so accommodating and friendly from the moment we checked in. Great location 5 min walk from the Eiffel Tower and Metro station. There are some nice restaurants just down the street as well as a grocery store around the corner. Staff were accommodating and gave us a small mini fridge where we kept a couple drink cans to keep them cold. The room itself was clean, shower was great, and all in all no complaints. Breakfast was also delicious and kept us fuelled for our busy Paris days! The vibe of the hotel is very cute with nice decor throughout. If we ever come back to Paris, we will definitely stay again at this hotel!"

"Great location and comfortable rooms."

"Ok hotel in an area a bit outside of Paris. Good for people who need to stay there specifically."

"We were very please with our stay at the Hyatt. We had a beautiful view of the Eiffel Tower from our room and we really enjoy having a glass of champagne and food at the Windo Sky bar on the rooftop. We would definitely stay here again. "

"It is the modern area of Paris very good area good hotel I recommend it 100%"

"The view and location has not contender, worth the value specially for a romantic trip to Paris "